How To Fix Sony TV Stuck on Logo Screen

Are you experiencing the Sony TV stuck on logo issue? There are several factors that can cause this problem such as a software glitch, power supply issues, HDMI port issues, or even overheating. To fix this problem you will need to perform several troubleshooting steps.

Sony is is a popular Japanese company whose Sony Bravia line of TV models are considered as one of the best in the market today. Most of their latest TV models makes use of the latest technology to deliver an outstanding visual as well as auditory experience. This makes it the perfect choice for the discerning individual who wants to have the best home entertainment set up.

Why is my Sony Android TV stuck in a reboot loop?

One of the issues that you might encounter with your Sony Android TV is when it gets stuck in logo screen or in the reboot loop. This can be an annoying experience as you won’t be able to use the TV.

Here’s what you need to do to fix this Sony logo issue.

Solution 1: Power reset your TV

One of the common causes of a Sony Android TV stuck on the logo screen or is stuck in the reboot loop is a software litch. A power reset or soft reset will usually fix issues caused by minor software glitches or bugs as it will remove any temporary corrupted data that could be causing the problem.

Turn off the TV using the supplied remote control.
Unplug the TV power cord from the power outlet and wait about 60 seconds.
Reconnect the TV AC power cord to the electrical outlet then and make sure to turn on the Sony Android TV.

You can also perform a soft reset using the remote control.

Point the remote control to the illumination LED or status LED and press and hold the POWER button of the remote control for about 5 seconds.
Select Restart to restart.
The TV should restart automatically. Wait for approximately one minute, and the TV will turn back on. If it does not reboot, press the POWER button on the remote control to turn on the TV.

Try to check if the same issue still occurs.

Solution 2: Wait for your Sony Android to boot up

There’s a possibility that the Sony Android TV is still in the boot up process which is why the logo is still being displayed. This usually happens when it is still applying a software update. You should try waiting for 5 minutes to complete the boot up process.

Solution 3: Check the power supply

The Sony Android TV needs to have a sufficient power supply from the electrical socket in order for it to function properly. If not enough power reaches the TV then there’s a possibility that it will freeze on the logo screen.

Make sure to plug the power cable to a power outlet that is working. Make sure to plug the TV AC power cord straight to the wall outlet and not to a surge protector.

Solution 4: Disconnect any external devices connected to the Sony Android TV

Do you have a Blu Ray player, cable box, or any audio visual equipment connected to your TV? These connected devices might be causing the issue you are experiencing right now. Try to disconnect these devices from the TV then restart the TV and check if the issue still occurs.

Solution 5: Check if the TV is overheating

One reason why your TV restarts or gets stuck in the logo screen is if it is overheating. In case your TV is hot then turn it off and wait for at least 30 minutes to cool it down. If the TV is located in an area that gets hit by direct sunlight or if it is near a heat source then you should transfer the TV to a cooler area.

Solution 6: Factory reset the Sony Smart TV

The factory reset process will erase all user settings and resets the TV back to factory specifications.

On the supplied remote control, press the (Quick Settings) or HOME button depending on your TV.

Select Settings.

Perform any of these three steps depending on your Smart TV model.

Select System → About → Reset → Factory data reset → Erase everything → Yes.

Select Device Preferences → Reset → Factory data reset → Erase everything → Yes.

Select Storage & reset → Factory data reset → Erase everything → Yes.

Try checking if this fixes the issue.

Solution 7: Perform a Force Factory Reset on Android TV or Google TV ( TV has one or three buttons)

The factory reset process removes all customized settings in the TV including downloaded apps, systems data, channels, and wireless network settings. This is usually done when you can’t access the TV menu options.

Only one button on the TV

Unplug the TV’s AC power cord (mains lead) from the wall outlet.
Press and hold the Power Image buttons on the TV (not on the remote). While holding the button down, plug the AC power cord back in and continue to hold the buttons down until the white LED light appears.
Once the white LED light appears, release the buttons.
Wait a few minutes for the Factory data reset process to take place. The TV will reboot (turn on and off) twice.
When the Welcome setup screen appears, perform the setup.

Three buttons on the TV

Unplug the TV’s AC power cord (mains lead) from the wall outlet.
Simultaneously press and hold down the Power Image and volume Down (-) Image buttons on the TV (not on the remote) and then, while holding the buttons down, plug the AC power cord back in and continue to hold the buttons down until the green LED light appears.
Once the green LED light appears, release the buttons.
Wait a few minutes for the Factory data reset process to take place. The TV will reboot (turn on and off) twice.
When the Welcome setup screen appears, perform the setup.

Solution 8: Contact the nearest Sony service center

If after performing the troubleshooting steps listed above the sound problem persists then you should contact the Sony service center for assistance as this might already be caused by a faulty hardware component.