Are you experiencing the LG Smart TV stuck on logo issue? There are several factors that can cause this problem such as a software glitch, power supply issues, HDMI port issues, or even overheating. To fix this problem you will need to perform several troubleshooting steps.
LG is one of the biggest companies in the world which makes various consumer products ranging from refrigerators, sound systems, and Smart TVs just to name a few. The company’s TV lineup is one of the best in the market today as it comes with outstanding features such as OLED displays or even an 75 inch 4K display to provide a great viewing experience.
Why is my LG TV stuck on logo screen?
One of the issues that you might encounter with LG TVs is when it gets stuck in LG logo screen or in the reboot loop. This can be an annoying experience as you won’t be able to use the TV.
Here’s what you need to do to fix LG TV logo screen problem.
Solution 1: Soft reset your LG TV
One factor that can cause the LG TV stuck on logo screen problem is a software glitch. This can be due to the TV’s internal memory being overloaded or the TV’s operating system has crashed. In order to fix this, you just need to restart your LG TV.
Force reboot TV
- Press and hold the power button on the LG TV for at least 10 seconds.
- When the LG TV turns off unplug its power cord from the power source. You will know it is off when the power button lights is no longer lit.
- Wait for a minute before plugging the power cord back to the power source then turn on the LG TV.
Try checking if the LG TV stuck on logo screen issue still occurs.
Solution 2: Wait for your LG TV to boot up
There’s a possibility that the LG Smart TV is still in the boot up process which is why the LG bootup logo screen is still being displayed. This usually happens when it is still applying a software update. You should try waiting for 5 minutes to complete the boot up process.
Solution 3: Check the power supply of LG TV
Your LG TV needs to have a sufficient power supply from the electrical socket in order for it to function properly. If not enough power reaches the TV then there’s a possibility that it will get stuck on the startup screen.
Make sure to plug the power cable to a power outlet that is working. You should also make sure to plug the LG TV AC power cord straight to the wall outlet and not to a surge protector.
Solution 4: Disconnect any external devices connected to your LG Smart TV
One of the causes of the LG TV stuck on logo screen issue is because of an external device connected to its HDMI port. Do you have a Blu Ray player, cable box, or any audio visual equipment connected to your LG Smart TV? Try to disconnect these devices from the TV then restart the TV and check if this fix LG TV stuck on logo screen issue.
Solution 5: Get the latest software updates for your LG Smart TV
It’s important for your LG Smart TV to run on the new update as this will have several enhancements as well as bug fixes that could fix the stuck on the logo issue you are experiencing.
Update LG TV software manually
- Go to Settings using the LG Smart TV remote control.
- Go to All settings.
- Go to Support.
- Select Software update.
- Select Check for Updates. If an update is available then select Download and Install.
After getting the latest software update try checking if the LG TV stuck on logo issue still occurs.
Solution 6: Perform a factory reset on your LG Smart TV
In case the startup screen issue persists on your television then you will need to reset it to initial settings. This will bring back the LG Smart TV to its default factory settings and usually fix any problems caused by a corrupted software.
Factory reset LG Smart TV
- Press the Settings button on the remote.
- Go to All Settings.
- Open the General tab.
- Select Reset to Initial Settings.
- Click OK to confirm.
After the factory reset has completed try to check if the stuck on the logo issue still occurs.
Solution 7: Contact LG support
In case the startup screen issue persists despite performing all of the troubleshooting steps above then you should contact LG support as this might already be caused by a faulty hardware component.
Frequently Asked Questions
- How do you fix a stuck LG TV logo?
Please check if you can view the “MENU” screen using the remote control.
Force Reboot TV.
- How do I force restart my LG TV?
To force an LG TV to restart is to unplug the power cord and hold down the power button for 30 seconds.
- Is there a reset button on a LG TV?
Press the Smart button on your remote, then click the Gear icon in the top right, then General > Reset to Initial Settings.
- How do I unfreeze my LG TV?
Press and hold the Volume Down and Power keys simultaneously until the device reboots. Release the keys when you see the LG bootup logo.
- Why does my LG TV keep turning off after an update?
If you are experiencing this issue after a system update then try resetting the TV by unplugging it for a minute then plugging it back in. If the issue persists then try to perform a factory reset.