Samsung Galaxy Watch not receiving notifications from phone anymore

Another common issue with the Samsung Galaxy Watch is that it can no longer receive notifications from the phone it’s connected with. Some owners reported that this very feature stopped working just after a few days of use. Samsung hasn’t released any statement about this problem so while it’s common, it might not be an issue with the firmware or hardware. Needless to say, as an owner, you should do some troubleshooting and see if you can fix this problem on your own.

In this post, I will guide you on how to fix a Galaxy Watch that could no longer receive notifications from the phone. Based on reports and feedbacks of some owners, this problem can be fixed and I will share with you the solutions they’ve used. So, if you’re one of the owners of this device and are currently having similar problem, continue reading as this article may be able to help you.

Before we move on, if you’re here looking for a solution to a different problem, make sure to visit our Galaxy Watch troubleshooting page for we have already solved some of the most common problems with this device. We may have already published articles that could help you. However, if you need further assistance, then fill up our questionnaire and hit submit to contact us.

Going back to our troubleshooting, here are the things you have to do if your Galaxy Watch doesn’t get notifications from  your phone…

  1. Turn on specific notifications settings.
  2. Restart your Galaxy Watch and phone.
  3. Make sure Sleep Mode is not enabled.
  4. Try reconnecting the Bluetooth.
  5. Factory Reset your Galaxy Watch.


The first thing you must do is check if notifications are turned on or enabled the way you want it. On your phone open Galaxy Wearables, touch Settings tab, and the touch Notifications. To turn on specific notifications settings, touch the slider next to the desired notification setting. Try to see if it works now, if still not, then move on the next procedure.

After doing the first procedure, try rebooting your Galaxy Watch as its firmware and apps may just need to be refreshed for the notifications to work. This is one of the most simple yet very effective solutions many users reported to have worked on their devices. To restart Galaxy Watch, follow these steps:

  1. From the watch screen, press the Home button until the options menu appears, then release.
  2. From the options screen, tap Power off.
  3. Once the device is off, press and hold the Power button until the Samsung Galaxy Watch logo appears, then release.

Next is make sure that the sleep mode isn’t enabled because if it is, then that must be the reason why your watch is no longer notifying you.

  1. Open the Galaxy Wearable app on your phone
  2. Go to settings
  3. Go to Advanced
  4. Make sure that “Good night mode” is turned OFF

Lastly, if all else fails, then you must factory reset your Galaxy Watch. Issues like this can be fixed by a reset but we have to exhaust all possible solutions before resorting to this option as you may lose some important data in your Watch if you reset it the moment you encounter the issue. If you have important data in your watch, then make sure to make a backup of them. After which, follow these steps to reset your Galaxy Watch:

  1. From the Apps screen, tap Settings.
  2. Tap General.
  3. Tap Reset.
  4. Tap the ✔ check mark to confirm.
  5. Wait for the device to reset. The device is reset to its factory settings.

You can also reset it using the hardware keys…

  1. Back up data on the internal memory.
  2. Turn the Galaxy Watch off.
  3. Press and hold the Power key until REBOOTING displays at the bottom of the screen.
  4. Press the Power key three times quickly until the Select REBOOT MODE screen displays.
  5. Press the Power key several times to highlight ‘ Recovery’.
  6. Press and hold the Home key for three seconds to select, until the Galaxy Watch begins rebooting.

I hope that this troubleshooting guide can help you fix the problem with your Samsung Galaxy Watch. Do let us know in the comment section what works for you or what you did to fix the problem with your device.


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