How To Fix Samsung Galaxy Watch 5 Won’t Connect To WiFi Issue

Are you experiencing the Samsung Galaxy Watch 5 not connecting to Wi-Fi network issue? There are several factors that can cause this issue such as a problem with the Wi-Fi network, software issue, or even a wrong setting. To fix this you will need to perform several troubleshooting steps.

The Samsung Galaxy Watch 5 is the latest premium smartwatch available in the market that runs on Google’s Wear OS. It’s a device that’s best paired with a Galaxy smartphone to truly enjoy all of its health and fitness features.

Technical Specifications:

• Display: 1.19″ Sapphire Crystal Glass AMOLED 396 x 396px (40mm) or 1.36″ Sapphire Crystal Glass AMOED 450 x 450px (44mm)
• CPU: Samsung Exynos W920
• RAM: 1.5GB
• Storage: 16GB
• Battery: 284mAh (40mm) or 410 mAh (44mm)
• Connectivity: NFC, GPS, Bluetooth 5.2, Wi-Fi (2.4Gz & 5Ghz), LTE (optional)
• Durability: IP68, Waterproof to 50m (5ATM), MIL-STD-810H
• Software: One UI Watch 4.5 atop Wear 3.5
• Health sensors: Optical Heart Rate, Electrical Heart Sensor (ECG), Bioelectrical Impedance (BIA), Continuous SpO, Skin Temperature Sensor
• Mobile payments: Samsung Pay, Google Wallet

Why won’t my Samsung watch connect to the Internet?

One of the issues that you might experience with your Samsung Galaxy Watch 5 is when it is unable to connect to a Wi-Fi network. You will usually need it to connect to Wi-Fi networks to get the latest watch software update, download the latest watch faces from the Play Store, or stream music from Spotify.

Here’s what you need to do to fix Galaxy Watch 5 won’t connect to Wi-Fi issue.

Solution 1: Make sure the Samsung Galaxy Watch Wi-Fi switch is enabled

The first thing you need to need to do when experiencing Wi-Fi connectivity issues on your Galaxy Watch 5 is to make sure that its Wi-Fi switch is turned on.

Turn on Wi-Fi

Press the Power/Home button.

Swipe up from the Home screen.

Tap Settings.

Tap Connections.

Tap Wi-Fi.

Turn on the Wi-Fi switch.

Solution 2: Connect your Samsung Galaxy Watch 5 to a Wi-Fi network

When you have made sure that the Wi-Fi switch is already on the next step is to make sure that the Galaxy Watch 5 is connected to a Wi-Fi network. If it isn’t then you need to connect it.

Connect to a Wi-Fi network

• Press the Power/Home button.
• Swipe up from the Home screen.
• Tap Settings
• Tap Connections.
• Tap Wi-Fi.
• Tap on Scan.
• Tap on the network name you would like to connect to.
• Enter the password if needed.
• Tap Connect.

Solution 3: Restart the router or modem

There are instances when your Samsung Galaxy Watch 5 is already connected to the Wi-Fi network but it still does not have an internet connection. It’s likely that this problem is caused by an issue with the router or modem. You should try restarting your networking equipment and check if this fixes the problem.

Power cycle network equipment

Disconnect the power cord of the router from the outlet.

Wait for a minute before plugging it back in.

When the router has completed its initialization try to connect your watch to it.

Solution 4: Update Samsung Galaxy Watch 5 software

Your Samsung Galaxy Watch 5 might not connect to a Wi-Fi network because of a software bug. To fix this you need to make sure that it is running on the latest software update.

Getting the latest software update

• Make sure the watch has at least a 30% charge.
• On the connected phone, navigate to and open the Galaxy Wearable app.
• Tap Watch settings.
• Tap Watch software update.
• If your watch displays a Home tab, swipe to and tap Watch software update or Band software update.
• Tap Download and install.

Solution 5: Restart your Samsung Galaxy Watch 5

You should try restarting your Galaxy Watch 5 in case this issue is caused by a minor software glitch. This process is often done to simulate a “battery pull” when the watch is unresponsive, frozen, or experiencing issues such as not connecting to WiFi.

Restart

• Press and hold the Power button and Back button for approximately 7 seconds or until the watch power cycles.

Solution 6: Factory reset your Samsung Galaxy Watch 5

Performing a factory reset will remove all data from the device. This is the last troubleshooting step you should perform for this particular issue.

Factory reset Galaxy Watch 5

• Ensure your watch is powered off.
• Press and hold the Power/Home button (right-edge) until ‘Rebooting’ appears at the bottom of the screen then release.
• Press the Power/Home button repeatedly until the ‘Select REBOOT MODE’ screen appears.
• Select Recovery. Press the Power button to cycle through options.
• When ‘Recovery’ is highlighted as seen in the image above, press and hold the Power/Home button until the device reboots again. Allow several minutes for the reboot process to complete.
• Set up your device.

Frequently Asked Questions