The #Samsung #Galaxy #S6 is one of the flagship models released in 2015 that’s still being widely used by consumers today. Despite the fact that it is an older generation phone it can still perform quite well today owing to its great hardware architecture as well as its constant software updates that fine tunes the way the phone works. Some of the best features of this phone include its 5.1 inch Super AMOLED display, 16MP f/1.9 OIS rear camera, and its 2550mAh battery. Although this is a solid phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 won’t turn on after replacing battery issue & other related problems.
If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S6 Won’t Turn On After Replacing Battery
Problem: Hi! I just replaced my samsung s6 battery myself but now i’m finding that the device won’t turn on with both the new and old battery. The red indicator light that indicates that its charging is on but when i press the power button, the buttons near the home button at the bottom flashes but nothing comes up on the screen. what could my possible problem be? is it that i haven’t installed the battery correctly? Have i damaged the motherboard in some way?
any help would be greatly appreciated
Solution: There’s a possibility that you might have affected some component inside the phone while doing the battery replacement. There’s also the possibility that this might just be caused by a software glitch which we will be checking right now by performing the troubleshooting steps listed below.
- Make sure that the new battery is installed in the phone.
- Clean the charging port of the phone using a can of compressed air, Make sure that any dirt or debris stuck in this port is removed.
- Charge the phone for at least 20 minutes using a different charging cord and wall charger that’s tested to work on another device.
- Turn on the phone by pressing and holding both power and volume down buttons for at least 10 seconds.
If the phone does not turn on then the problem could be caused by a hardware component that got damaged or it could also be caused by a loose connection between the battery and the motherboard. The best thing to do right now is to bring the phone to a service center and have it checked.
S6 Keeps On Restarting
Problem: hello, i have a galaxy s6 and my friend changed my EMEI and rooted my phone with supersu and then i couldn’t update my phone so i uninstalled the supersu after a reboot the device is not starting up it just shows my phone model and then restarts again. thanks
Solution: The best thing that you can do right now is to start the phone in recovery mode then perform both steps listed below. Take note that your phone data will be erased in the process.
- Wipe the cache partition of the phone
- Perform a factory reset
In case the above steps fails to fix the problem then you will need to flash the phone with its updated firmware file using Odin. You can get this file from the Sammobile website which is also where you can get the instructions on how to flash your phone.
S6 Not Turning On
Problem: Samsung galaxy s6. Was working fine then just switched off. Tried charging but nothing shows. Sometimes red light comes on at top and sometimes blue. Gets warm at top. Sometimes white logos at bottom light up but then go off.
Solution: The first thing that you should do in this case is to simulate a battery pull. This is done by pressing and holding both power and volume down buttons for at least 10 seconds.Your phone should restart after this. If it doesn’t then proceed with the steps listed below.
- Clean the charging port of the phone using a can of compressed air making sure that any dirt or debris stuck in it gets removed.
- Charge the phone for at least 20 minutes using its wall charger.
- If the phone does not charge then try using a different charging cord. You should also try charging the phone from a computer USB port.
- Turn on the phone.
In case the phone does not turn on then you should try starting the phone from the recovery mode then from here perform a factory reset. Take note that this reset will erase your phone data.
If the above steps fails to fix the problem then you will need to bring the phone to a service center and have it checked.
S6 Not Charging After Drop
Problem: I dropped galaxy s6, it showed no physical damage and was still powered on. It worked great for a while, couple hours at least. After some time it suddenly dropped to 0% battery and powered down. I plugged it into wall to try and charge it, it stayed at 0%. I thought it was broke so switched phones. Jump forward 2 weeks decide to plug it back in, it powered up, showed 100% battery and work as it should. After about a day of great performance the phone suddenly jumps back to 0% and does not change once plugged into wall. Please help if possible…
Solution: The drop might have damaged the battery or has loosened its connection to the motherboard. The best troubleshooting that you can do in this particular case is to first check if the issue is caused by a software glitch. To do this you will need to start the phone in recovery mode then do a factory reset from here. Take note that this will erase your phone data.
In case the above step fails to fix the problem then you will need to bring the phone to a service center and have it checked as this might already be a hardware related issue.
S6 Not Connecting To Mobile Data
Problem: The main problem I am having with it is that it will not connect to mobile data. I’ll be somewhere where I know I have 4g coverage, but my phone says there is no signal at all. At the same time this started happening I noticed that the “Checking device status” bar at the top would never go away, so I would assume that is related. I’ve tried updating the PRL but it says that it can’t because a session is already in progress. I also tried a factory reset but that did not help either. My phone will also randomly restart itself and it will freeze and turn off.
Solution: If you have already performed a factory reset and the issue still persists then this could already be caused by an internal component that is failing to work properly. The best thing that you can do right now is to bring the phone to a service center then have it checked.
S6 Wi-Fi Not Working
Problem: I have tried everything from reboot to factory reset. My wifi connection states that it is turning on but after that does nothing. Now my phone is factory reset and wont let me get past the second part of connecting to wifi to finish the processing part so now i am stuck on the starting frame . Samsung galaxy s6. And i have no carriers.
Solution: It’s very likely that the Wi-Fi chip of the phone is damaged. If you have already performed a factory reset and the issue still persists then you will need to bring the phone to a service center and have it checked.
S6 Unauthorized Actions Have Been Detected Issue
Problem: My phone has the unauthorized error via samsung knox. I purchased this galaxy S6 on eBay. It is possible that the phone is rooted, whatever that mean. Anyway, i am unable to find a solution to have it removed or disabled. I have already tried a package disabler, no avail. “Unauthorized action have been detected restart your device to undo any unauthorized changes”
Solution: If you are able to manually check for an update then you need to do this and update your phone software. In case this doesn’t work then the best thing to do right now is to start the phone in recovery mode and from here perform both steps listed below.
- Wipe the cache partition of the phone
- Perform a factory reset.
In case the above steps fails then you will have to manually flash the phone with its updated firmware file using Odin.