How To Fix PS4 (PlayStation 4) Console Won’t Turn On

There can be several factors that can cause why your PS4 won’t turn back on. The causes can vary widely, ranging from issues with power cable to a software glitch. Some of these causes may lead to a minor power problem while some may require expertise like hardware repair.

As an end user, there are a number of troubleshooting steps that you can do to identify what the cause of the problem is. Generally, you’ll want to address the easiest possible cause to address and move to the more difficult ones. This guide will walk you through the steps you must do.

Reasons why your PS4 won’t turn on

In our years with electronics troubleshooting, particularly with Sony’s PS4, it’s important to consider checking the power cable first. A damaged cable or power supply can prevent power from being transferred to the console. 

In some cases, a console only needs to be refreshed with a reboot to get rid of a minor glitch.


In some rare cases, the software may be to blame. While this does not always occur, you want to prevent bugs from developing by making sure that you update your console all the time. If you use your PS4 in offline mode only, we highly recommend that you connect it to the internet from time to time in order to get the latest software update.

Troubleshooting a PS4 that has No Power or won’t turn on

Time Needed : 10 minutes

In order to fix a No Power issue on your PS4, you’ll have to do a number of concrete troubleshooting steps, both simple and complicated. Learn what you can do below.

  1. Power cycle the console.

    Turn off the PS4 console by pressing and holding the Power button in front. Then, disconnect the power cable from the back for a few minutes.

  2. Check the cable.

    You want to make sure that you disconnect the power cord from the back of the console and the wall outlet. Then, do a quick check if there’s any visible damage to both the cable and power supply unit.

  3. Try restarting your PlayStation 4 console to safe mode.

    Follow the steps below to restart your PS4 to safe mode. You should do this if your PS4 is stuck but won’t boot up normally. If the console is totally dead (no lights), skip safe mode procedure. These are the steps on how to boot to Safe Mode:
    -Turn off your PS4 by pressing the Power button in front. It should blink a few times before the console powers down.
    -Press and hold the Power button until you hear two beeps: one when you first press and another seven seconds later.
    -Connect your DualShock 4 controller with the USB cable.
    -Press the PS button on the center of the controller.
    If your PS4 console boots to Safe Mode successfully using the steps above, this means that the cause of the problem is most likely software in nature. Make sure that you check for updates to fix any possible software issue.

  4. Remove the hard disk drive.

    A more serious reason why a PS4 may fail to power up is a hard disk drive issue. This can happen if the hard drive is loosely connected, corrupted, or defective. To check if there’s a hard drive issue, you can physically remove it from the console. You can check out Youtube videos on how to do this.
    Once you have removed the hard drive, try booting the console normally and see if it works. If it turns on without a problem, reinstall the hard drive and check for the problem.

NOTE: Only do this solution if you are desperate or if the console is no longer in warranty. Opening the console by yourself will void the standard warranty so if you break something and you decide to have Sony take a look at the console, they will refuse to do so.

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