LG V30 Troubleshooting

Welcome to our LG V30 troubleshooting page!

It is in this page that we will be posting all the links that point to our posts that address the problems reported by our readers. You will be able to find troubleshooting guides for the most commonly reported issues as well as solutions to some problems you may encounter when you own this phone. Aside from that, it will also become a knowledge base since we will also be posting tutorials, tips, how tos and tricks. If you're one of the owners of the LG V30, then bookmark this page as it will become a great resource for you in the future.

If you have concerns, try to find issues that are similar with yours and use the solutions or workarounds we suggested, if they don't work for you, then feel free to contact us by completing our Android issues questionnaire so that we can provide you with some procedures you can use to try and fix the problem with your device.


Key Features

  • Android 7.1.2 (Nougat)
  • Qualcomm MSM8998 Snapdragon 835
  • Octa-core (4x2.45 GHz Kryo & 4x1.9 GHz Kryo)
  • Expandable Memory
  • Dual 16 MP + 13 MP  Rear-Facing Camera
  • 5 MP Front-Facing Camera
  • Water & Dust Resistance (IP68)
  • Fingerprint Scanner (rear-mounted)
  • Bluetooth 5.0
  • Li-Po 3300 mAh battery




  • P-OLED capacitive touchscreen, 16M colors
  • 6.0 inches (~81.2% screen-to-body ratio)
  • 1440 x 2880 pixels (~537 ppi pixel density)
  • Corning Gorilla Glass 5
  • LG UX 6.0+

Firmware and Processor 

  • Android 7.1.2 (Nougat)
  • Qualcomm MSM8998 Snapdragon 835
  • Octa-core (4x2.45 GHz Kryo & 4x1.9 GHz Kryo)
  • Adreno 540


  • Primary Camera: Dual 16 MP (f/1.6, OIS, 3-axis, laser & phase detection autofocus) + 13 MP (f/1.9, no AF), LED flash
  • 1.0 µm pixel size, geo-tagging, touch focus, face detection, HDR, panorama
  • [email protected], [email protected], [email protected], 24-bit/192kHz stereo sound rec., HDR video
  • Secondary Camera: 5 MP, f/2.2, 1/5" sensor size, 1.12 µm pixel size

Battery Life

  • Non-removable Li-Po 3300 mAh battery


  • 64 / 128 GB internal storage
  • 4 GB RAM
  • microSD, up to 256 GB (dedicated slot)


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, DLNA, hotspot
  • Bluetooth 5.0, A2DP, LE, aptX HD
  • comes with A-GPS, GLONASS
  • 3.1, Type-C 1.0 reversible connector


  • comes with a loudspeaker
  • 3.5mm jack
  • Active noise cancellation with dedicated mic


  • Dimensions: 151.7 x 75.4 x 7.4 mm (5.97 x 2.97 x 0.29 in)
  • Weight: 158 g (5.57 oz)
  • Corning Gorilla Glass 5 protection
  • IP68 certified – dust/water proof over 1.5 meter and 30 minutes


Basic Troubleshooting

It is imperative you take time troubleshooting your phone if you encounter problems with it. It's because not all problems are serious. There are those that can easily be fixed by basic troubleshooting procedures and doing so may save your from a trip to the tech.

When you have a problem with your phone, try to run it in Safe mode first to know if the problem still occurs while the device is in that environment. In safe mode, all third-party elements are temporarily disabled so if the problem doesn't show up, then it means one or some of the apps you installed is causing the problem.

If the problem, however, started after update, there's a possibility that some of the system files and caches got corrupted or are already obsolete. So, if the problem still shows up even in safe mode, then you should try wiping the cache partition to delete all system caches. If the problem still persists, you should try doing the master reset to bring the phone back to its factory default settings.

Problems / Solutions

  Power Issues

  Operating System Issues

  Apps Issues

 Internet Issues

 Calling Issues

 Texting Issues

 Camera Issues

 Sound Issues

 Memory Issues

 Screen Issues


Tutorials & How Tos

Systems & Settings

Apps & Data

Contacts & Calling

Network & Connections

Email & Messages

Camera, Sound, Media & Notifications


Hardware & Storage


Tips & Tricks



Device Management