LG G5 Email Setup and Management: POP3/IMAP, Exchange, Gmail Account Setup Guide

The LG G5 (#LGG5) smartphone supports several types of #email accounts, which means you can set up multiple email accounts such as POP3/IMAP, Exchange, and Gmail account on your phone at one time.

This post will walk you through this entire process, from email account setup as well as adding different types of email accounts, deleting an email account, managing email inbox, as well as composing and deleting email messages. If you haven’t yet set up one and you need help doing so, then feel free to refer to this content.

Setting up and adding POP3/IMAP account on LG G5

Setting Up and Adding an Exchange Account on LG G5

Composing and Sending Email on your LG G5

Among the requirements you should secure before you start setting up an email account manually on your LG G5 handset, include your username (user ID), password, and server settings. Be sure to keep all pertinent information ready so you can get set up successfully. You may need to contact your carrier or service provider to ensure you’re getting the correct information for the incoming and outgoing servers for your email account. This way you can avoid getting email setup errors to occur.

Once everything is all set, you may then begin.

Setting Up and Adding a POP3/IMAP Account on your LG G5

You may choose to either automatically or manually set up a personal email account on your phone. If you wish for a quicker process, then opt for Automatic setup. But if you want to customize some options, then go for Manual setup instead.

Step 1: Follow these steps to set up an email account directly from the Email app.

  1. To get started, tap the Home key.
  2. Next, tap Email to open or launch the email inbox.

Note: If you haven’t yet set up an email account, you will be prompted with a pop-up screen for adding account.

  1. Follow the onscreen instructions to complete the set up.

Step 2: Follow these steps to manually set up an email account and enter the server settings on your LG G5

  1. Drag down the notification bar.
  2. Locate and tap the Settings icon on the upper-right of the screen.
  3. Tap General.
  4. Select Accounts & sync.

Note: If you are using List view, scroll down to Personal and then tap Accounts & sync option.

  1. Continue by tapping on Add account.
  2. Select Email.
  3. Tap Other to proceed.
  4. Enter your email address and password.
  5. Tap to select Manual setup. Choosing this setup option will require you to configure a number of options including mail type, username, password, server, security type, and more.
  6. Select the email account type (POP3/IMAP, Exchange, etc.)
  7. Tap Next to continue.
  8. Tap Next again to confirm.
  9. Enter the correct incoming server settings.
  10. Verify username and password are correct.
  11. Edit the account name, if necessary.
  12. Tap Done.
  13. Tap Next to continue.
  14. Enter the correct outgoing server settings.
  15. Tap Done.
  16. Specify your Sync settings option(s) and then tap Next to proceed.
  17. Enter an account name and display name for the email account.
  18. Tap Done to complete the setup.

Wait for the email account setup process to complete. Once the added is successfully setup or added, you will then start getting personal emails for the account. To view emails, just launch the Email app and get straight to your inbox.

Setting Up and Adding an Exchange Account on your LG G5

The following steps will help you set up or add an exchange account on your phone, and then start reading, sending, and manage work or company emails on the go.

Note: To ensure you got the correct information to use, please contact your company’s Exchange Server administrator for the required account settings details. Once you have everything ready, you may then proceed with the following steps.

  1. Tap the Home key to get started.
  2. Select Tools.
  3. Tap Settings.
  4. Tap the General tab.
  5. Select Accounts & sync.
  6. Tap on Add Account.
  7. Select Microsoft Exchange to continue.
  8. Enter the email address and password for the work email account you want to set up on your phone.
  9. Tap Next to continue.
  10. Enter the required information including the network domain, username, network access password, server address, SSL, and Client certificate.
  11. Follow the onscreen instructions to configure options for the account.
  12. If prompted, enter an account name and a display name for the account.
  13. Tap Done to complete the setup.

Once the corporate email account is successfully set up, you will then start to get emails for that account.

More Microsoft Exchange Account Features

You can also configure options for your corporate Microsoft Exchange email messages using more available features such as sync options, flagging messages, adding signature, out-of-office messages, meeting requests, and message priority, to name a few.

Just head on to Tools-> Settings-> General-> Accounts & sync-> Microsoft Exchange-> then select Email Settings. To view the account’s sync settings screen, just tap on the account name.

Setting Up and Adding a Gmail Account

Follow these steps to set up and add a Google or Gmail account and start receiving emails on your LG G5. You can use an existing Gmail account or create a new Gmail account to use on your device. Here’s how.

Steps to use or set up an existing Gmail account:

  1. Drag down the notification bar.
  2. Tap the Settings icon located on the upper-right.
  3. Tap General.
  4. Select Accounts & sync.

Note: Alternatively, you may need to scroll down to Personal and then tap Accounts & sync.

  1. Tap Add account to continue.
  2. Select Google.
  3. Tap Existing to use an existing Gmail account.
  4. Enter the username and password for the account.
  5. Tap Next.
  6. If prompted with the Google terms and policy documents, read and review the information and then tap OK to proceed.
  7. Follow the onscreen instructions to complete the setup process.

Steps to create or add a new Gmail Account:

  1. Drag down the notification bar.
  2. Tap the Settings icon.
  3. Tap General.
  4. Select Accounts & sync.
  5. Tap Add account.
  6. Select Google from the given options.
  7. Tap New to continue.
  8. Follow the onscreen instructions to complete the process.

Deleting an Email Account on your LG G5

In times of trouble using the email app or email account, deleting and re-adding of the email account can also help in troubleshooting. In case you need help, here’s how to delete an email account on your device:

  1. Drag down the notification bar.
  2. Tap the Settings icon.
  3. Tap General.
  4. Select Accounts & sync.
  5. Tap the account name you want to remove or delete.
  6. Tap the account name at the top of the screen.
  7. Tap Menu.
  8. Select Remove account from the given options.
  9. Tap REMOVE ACCOUNT to confirm action.
  10. Tap OK to complete the account deletion process.

Another way to delete an email account is through the Email app. Here’s how it’s done:

  1. Tap the Home key.
  2. Tap Email to open the email inbox.
  3. Tap Settings.
  4. Select Remove account.
  5. Tap to select the account(s) you want to delete.
  6. Tap Remove.
  7. To confirm action, tap Remove again.

Wait for the account deletion to finish.

Composing and Sending Email on your LG G5

After setting up your email account, you may begin composing and sending email to see if everything is just working fine. For those who need further assistance, follow these steps:

  1. Tap the Home key.
  2. Tap Email to open the Inbox.
  3. Tap the Add icon from the Inbox screen.
  4. Enter the recipient’s email address in the To field. You can enter as many recipients as you desire.
  5. Tap the Subject field to enter the email subject.
  6. To start composing your message, tap the body field.

You can also add some attachments like photos, videos, contacts, events, etc. To do so, tap the Email Attachment icon (paper clip image), access the internal storage, navigate and then tap the file you want to attach.

  1. Once you’re done composing your message and inserting attachments, tap the Send email icon to send your email.

Important Note:

Please wait for the message to be sent before closing the messaging screen. Closing this screen before the message is successfully sent will store the message in the Drafts folder.

Viewing Emails on your LG G5

There are many ways for you to open and view email messages on this phone. You can open and read emails directly from the email inbox by opening the Email app and then tap the message you want to view.

Another way to access new email messages is by going to the notification panel. Simply pull down the status bar, and then tap an email notification from the notification panel. The email inbox will then open and the new email message is shown.

Managing your Email Inbox

There are several options you can use to manage your email inbox, including options for viewing, sorting, and deleting of email messages. Here’s how to use any of these options on your LG G5 smartphone.

Viewing Email Inbox

  1. Tap the Home key.
  2. Launch the inbox by tapping Email.
  3. Tap the menu icon to select a different inbox, if necessary. To view all your email inbox at once, tap Combined View instead.

Sorting Email Messages

  1. Open the Email app or email inbox screen.
  2. Tap the Menu icon.
  3. Select Sort by.
  4. Choose the option you want to sort email messages.

Deleting an Email Message

  1. Open the Email app.
  2. From the Inbox screen, touch and hold the message you want to delete.
  3. Tap Delete from the options menu.
  • To delete multiple email messages, open the email inbox, touch and hold each message you want to delete and then tap Delete. All select messages will be deleted simultaneously.

Refreshing an Email Account

For some reasons, your email may not sync automatically. In this case, you can manually refresh your email account for it to sync your sent and received email messages. Here’s how it works:

  1. Tap the Home key.
  2. Tap Tools.
  3. Select Settings.
  4. Tap the General tab.
  5. Tap Accounts & sync.

If available, turn on each option you want the phone to automatically sync. To manually sync, tap the Menu icon and then tap on Sync now.


  1. My emails keep disappearing from my inbox on my LG phone with an Android app. I have two email accounts already set up and I don’t know how to fix this so that it won’t keep disappearing. Your instructions here are excellent for setting up an account, but I already have mine set up and I don’t know how to get in there and change it to what I think we’ll have to be a pop account. How do I change what I already have set up I guess is the question

  2. When I first set up multiple emails in jere, it let me choose which color I wanted to represent various accounts (small dot next to them in Combined View is helpful). Now there has been an update or something and colors are all changed. I cannot find how to choose which color I want. Any help would be awesome!

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