What to do if Galaxy J6 Plus stopped charging | Galaxy J6+ charging won’t work

Are you having trouble charging your Galaxy J6 Plus? If you are, then this troubleshooting guide should help. Find out the things that you can do to to fix Galaxy J6 Plus stopped charging issue.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

What to do if Galaxy J6 Plus stopped charging | Galaxy J6+ charging won’t work

If your Galaxy J6 Plus stopped charging and you’re trying to fix it, follow the suggestions below.

Galaxy J6 Plus stopped charging fix #1: Charge for 30 minutes

If your Galaxy J6 Plus stopped charging all of a sudden, the first thing that you want to do is to let it charge for some time. A drained Lithium-based battery may not power up the system right after plugging in the charger. Let your device charge for at least 30 minutes. Do not attempt to power on the phone while it’s still charging to avoid interrupting the charging process. If that won’t change anything, do the rest of the suggestions below.

Galaxy J6 Plus stopped charging fix #2: Use another set of charging accessories

One of the common reasons for a lot of charging issues on Samsung Galaxy devices is a bad cable or adapter. If restarting your device did not help, the next good thing to do is to check the charging cable and adapter. Make sure that you check yours to help you save time and effort. To do that, you can try to use another set. If you have a family member with the same device, try to use his or her charging cable and adapter and see if that will jumpstart charging. If you can’t readily find a charging cable or adapter, visit your local Samsung store to try their own accessories.

Galaxy J6 Plus stopped charging fix #3: Perform soft reset

Minor or temporary bugs may develop if a system is left running for a long time. So, try to perform the forced restart to refresh your phone’s memory as well as reload all services. If the cause of the problem is a minor or temporary bug, this might help. To soft reset your device:

  • Press and hold the volume down button and the power key for 10 seconds or until the logo shows up on the screen.

Once your Galaxy J6 Plus has rebooted successfully, continue using it and check for the problem. If the problem is fixed, then it was just to a minor glitch or system issue. If nothing change though, continue with the troubleshooting steps below.

Galaxy J6 Plus stopped charging fix #4: Check the charging port

A bad charging port can sometimes prevent a device from charging. Try checking the charging port to see if there’s dirt, debris, pocket lint, or obvious sign of damage. What you want to do in this case is to do a visual check only. If there’s obvious hardware damage, you don’t want to handle it yourself. Instead, let a professional check the hardware so you’ll be advised on what to do. It’ll probably come down to repair so make sure to do that if necessary.

If there’s dirt or debris in the port, try to dislodge it using a can of compressed air. Do not stick anything inside to avoid damaging the system.

Galaxy J6 Plus stopped charging fix #5: Check for water damage

If you recently exposed your Galaxy J6 Plus  to water, it’s possible that there may be moisture inside. This can prevent the device from charging. Normally, your device should show a “Moisture detected” warning in such situation. Not getting one though does not mean the charging port is 100% free of moisture. If you suspect that the charging port may be wet, consider drying the phone.

An easy way to do home drying is by using uncooked rice or packs of silica gel (the thing that comes with your shoe box). If using rice, make sure cover your device with fully with it. Then, seal the container and leave the phone there for at least 48 hours.

A more effective way to home dry your device is to use silica gel packs instead of rice. It absorbs moisture faster than rice so you can cut the drying time for about half the time. So, instead of leaving the device inside a sealed container for 2 days, 24 hours will do.  You can get silica gel packs from your local crafts store.

Galaxy J6 Plus stopped charging fix #6: Charge on Safe Mode

At times, a bad app may interfere with Android and prevent charging. To check, run your phone on safe mode and see how it charges. While on safe mode, no third party apps or services will be allowed to run. So, if one of the third party apps is responsible for the issue, your S9 should charge normally on safe mode.

To boot your device to safe mode:

  1. With your J6 Plus off, press and hold the Power key past the model name screen.
  2. When “SAMSUNG” appears on the screen, release the Power key.
  3. Immediately after releasing the Power key, press and hold the Volume down key.
  4. Continue to hold the Volume down key until the device finishes restarting.
  5. Safe mode will display in the bottom left corner of the screen.
  6. Release the Volume down key when you see Safe Mode.

To know which app is causing a problem, follow these steps:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Galaxy J6 Plus still refuses to power back on, repeat steps 1-4.

Galaxy J6 Plus stopped charging fix #7: Clear cache partition

If your Galaxy J6 Plus can’t receive text messages after installing a system update or an app, it’s possible that the problem may be caused by a bad system cache. Try to clear the cache partition to refresh the system cache. Here’s how:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.

Galaxy J6 Plus stopped charging fix #8: Factory reset

The final troubleshooting step that you can do is to return all software settings to their defaults. If the cause of the problem is software in nature, factory reset might help. Be sure to do this solution after you create a backup of your personal data.

Below are the two ways to factory reset your Tab S5e:

Method 1: How to hard reset on Samsung Galaxy Tab S5e via Settings Menu

This is the easiest way to wipe your Galaxy Tab S5e. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy Tab S5e using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

Galaxy J6 Plus stopped charging fix #9: Get help from Samsung

If your Galaxy J6 Plus still stopped charging after a factory reset, you can assume that the cause is something deep within the system. As an end user, there’s only so much that you can do. In this case, you want to let Samsung take a look to see if there’s something that they can do. They may end up repairing the phone so be sure that you’re ready for it.  Check your warranty details to know if repair is covered or not.


If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

Posts You Might Like

Leave a Comment