Are you experiencing the Instagram story stuck at posting issue? There are several factors that can cause this problem such as a software glitch, poor connectivity, server issues, or even an unsupported video format. To fix this you will need to perform a series of troubleshooting steps.
Instagram is a free photo and sharing app that was first made available for the iPhone in 2010. Posts can be shared publicly or only through followers while users can see posts made by others and comment or like the posts. In 2012 the Android version of the app was released and at the same time Instagram was bought by Facebook. Today, there are nearly 1.5 billion people who use this app worldwide.
Instagram Stories Not Uploading? Try These Fixes
An Instagram Story is a feature that allows you to share the moments of the day in photo or video format. You don’t have to worry about overposting since you can share as much as you want the whole day. Anything you post will disappear after 24 hours and will not appear in your feed.
One of the issues that you might encounter when using the Instagram app is when your Instagram Story is stuck on posting. This can be a frustrating experience especially if you are excited to share the moment to your friends and followers.
Here’s what you need to do to fix Instagram Story stuck issue.
Solution 1: Check your internet connection
When your story uploads fail the first thing you need to check is the internet connection of your iOS or Android device. Your smartphone should have a good internet connection in order for the uploading process to complete
You can check if your phone has a bad internet connection by checking the internet speed with the help of online speed checkers such as speedtest.net.
Time Needed : 2 minutes
Checking your internet speed
Open a browser.
You can use any browser you want. I will be using Chrome for this example.
Go to speedtest.net.
This is an online speed test tool that is free to use.
Click on Go.
This will start the speed test showing the ping, download, and upload results.
In order to prevent any Instagram Stories issue on your device should have a good download and upload speed results.
If you have an unstable internet connection then you can check if the network problem is caused by your equipment.
- Turn off your iPhone or Android phone.
- Unplug your Modem and Router from the power source.
- Wait for a minute then plug your modem and router back into the power source.
- Wait until the lights turn back on.
- Turn on your iPhone or Android phone.
- Reconnect your smartphone to the internet.
If you are using a Wi-Fi network then here’s what you can do to get a stable internet connection.
- Try to disconnect other devices connected to the Wi-Fi router while you use the Instagram app . This will allow the device to use the maximum internet bandwidth.
- Move the device closer to the router when using the Instagram app. This will allow the device to get a much stronger Wi-Fi signal.
- If you have a dual band router try to connect to the 5Ghz band instead of the 2.4 GHz band.
There are instances when the problem can be caused by the Wi-Fi network your phone is connected to. To check if this is the case try turning off the Wi-Fi switch of your phone then enable mobile data switch.
Mobile users should make sure that a good 4G or 5G mobile data signal is present in order to upload the photos or videos.
Try to check if you are now able to upload your Instagram Stories.
In case the uploading process completes while on mobile data internet access then something might be wrong with the Wi-Fi network. You need to contact your internet service provider regarding this matter.
Solution 2: Restart your iOS or Android device
Another factor that can cause the Instagram Story stuck at uploading process issue is a software glitch. This could be a glitch in the Android or iOS version you are using or a glitch in the Instagram app itself.
If the problematic story issue is caused by a software glitch then this is just temporary and can easily be fixed by restarting the smartphone.
After you have restarted the phone try to check if the Instagram Story stuck issue still occurs.
Solution 3: Use the recommended file format
When uploading your Instagram Stories make sure to keep in mind the file formst yuo are using. Not all formats are accepted by the Instagram app, for instance if you try to upload a GIF file then the Instagram app might get stuck on posting.
The most common formats Instagram users use are JPG for photos and MP4 for videos.
If you are going to upload videos to your Instagram Stories then make sure that these requirements are met.
Video dimensions have to be a minimum of 600 x 1067, Instagram recommends video dimensions of 1080 x 1920 for Stories.
The maximum Instagram file size is 4GB.
The Instagram Stories video length limit is 15 seconds.
Solution 4: Toggle Airplane mode
There’s a possibility that the Instagram app is unable to upload your Instagram Stories because of a phone network glitch. When this happens the best way to fix this is to enable Airplane mode then disable it again.
This process will turn off all radio transmitters in your phone such as Wi-Fi ,mobile data, and Bluetooth then turn it on. This refreshes the network connection and will usually fix the problem.
Toggle Airplane Mode Android
Pull down the notification drawer from the top of the screen.
Turn on Airplane mode.
Go to the Instagram app then delete the Story you are trying to upload.
Turn off Airplane mode.
Toggle Airplane Mode iOS
Swipe Up to open the Control centre.
Tap on the Airplane mode.
Go to the Instagram app then delete the Story you are trying to upload.
Turn off the Airplane mode.
Solution 5: Check the Instagram servers
There’s a possibility that you are experiencing the Instagram Story stuck issue because the Instagram server is offline. While this does not happen regularly there are times in the past when server issues have caused the problem.
You can check the status of the Instagram server from the DownDetector website. From here you can see if other Instagram users are experiencing the same issue. In case there realyy is a server problem then you will just have to wait for this to get fixed.
Solution 6: Clear Instagram cache
The Instagram app usualy saves the most commonly used data in the background since this allows it to immediately load pages and accounts that you visit frequently. There are times when this data can get corrupted which can cause your Instagram Story to not upload . Try to clear app cache and storage to fix this problem.
Clear Instagram cache on Android device
- Long press on the Instagram icon and go to the app info menu.
- Tap on Storage & cache.
- Select Clear storage and Clear cache
Clear Instagram cache on iPhone
- Go to Settings.
- Scroll down to General.
- Tap iPhone Storage.
- Tap the Instagram app icon.
- Tap offload app.
Once Instagram cache has been cleared open the Instagram app and check if you can post your Instagram Story.
Solution 7: Update Instagram app
In order to get the most stable and reliable version of the Instagram app you need to make sure to get the latest Instagram version. The old Instagram app version you are using might not have the recent bug fixes that’s causing this Instagram posting issue.
To fix Instagram Stories posting issue you should update the Instagram app.
Update Instagram on Android devices
Tap on Google Play Store to launch the app.
Inside the Google Play Store, tap your profile icon.
Tap Manage apps and device
Google Play Store will automatically check for an update of all the apps installed on your device.
Tap the Update button on the side of the Instagram app if an update is available.
Update Instagram on iOS devices
Open the App Store on your iOS device.
Tap your profile icon at the top of the screen.
Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.
Once you have the latest Instagram app update on your Android or iOS device try to check if can now post your Instagram Stories.
Solution 8: Check your phone date and time settings
THe Instagram app will not work properly if your phone has an incorrect date and time setting. This is because some of the security features of the server needs verify the time and date of your phoe and make sure that it matches with the server time. Make sure that your phone has the correct date and time. It’s recommended that you set the date and time settings of your phone to automatic so that it will sync automatically to your network.
Once your phone has the correct time settings check if you can now upload your Instagram Story.
Solution 9: Allow unrestricted data usage of Instagram app on Android
If you have enabled the data saver mode on your Android phone then you don’t need to disable this in order to fix the Instagram Story stuck issue. You can simply give the Instagram app unrestricted data usage to function normally.
Instagram unrestricted data usage
- Long press on the Instagram icon and go to the app info menu.
- Go to Mobile data & Wi-Fi and enable Unrestricted data usage toggle.
Once this is done try to check if the Instagram Story stuck issue still occurs.
Solution 10: Reinstall Instagram
If you are still getting the Instagram Story stuck issue then there’s a possibility that this is caused by a corrupted app. You can try to uninstall the app then install Instagram from the Google Play Store or App Store.
With the new app installed try to check if the Instagram Story stuck issue still occurs.
Frequently Asked Questions
Why is it taking long to upload my Instagram Stories?
It's very likely that this problem is caused by a slow or poor internet connection. To fix this you can try connecting yuor phone to another Wi-Fi network or use your mobile data subscription.
What is an Instagram Story?
An Instagram Story is a featutre found in the Instagram app that allows you to share the moments of your day. You can post multiple vidoes and photos in your Instagram Story for the day.
Why can't I post on Instagram?
You should check if the file size of the photos or video is too large. You should also check the dimensions of the photo you are trying to upload. Restarting the smartphone and clearing the Instagram app cache also helps fix this problem.
Why can't I see new stories posted by other people?
You should check your phone internet connection and make sure that it is good. You also need to make sure that the other Instagram user is not preventing you form viewing their story.
What's the best time to post on Instagram?
The best time to post is when your target audience is awake and most active.