How To Fix Insignia TV Sound Too Low

Is your Hisense TV audio output too low? There are several factors that can cause this problem such as a setting issue, software glitch, or even a hardware error. To fix this you will need to perform several troubleshooting steps on the device.

Insignia TV is a US brand that’s owned and sold by Best Buy however the manufacturing of the Smart TVs are outsourced from China. Insignia TV models are usually affordable and are feature packed making them attractive to the budget conscious consumer. Most Insignia TVs have either Amazon Fire TV or Roku TV built-in making them ideal for use in a home entertainment system.

How do I fix the low volume on my Insignia TV?

How do I fix the low volume on my Insignia TV?

There are instances when you ill be experiencing Insignia TV volume problems. THe Insignia TV volume will be too low or non-existent at all. This can sometimes be a frustrating experience since you won’t be able to enjoy watching your favorite shows.

Here’s what you can do to fix Insignia TV volume problems.

Solution 1: Power cycle your Insignia TV

The first troubleshooting step you should do when experiencing the Insignia TV volume too low issue is a power reset or a soft reset. This will refresh the TV software and eliminate any minor glitches that could be causing the problem.

Power reset Insignia Smart TV

Unplug the Insignia TV power cable from the power outlet and wait for a full minute.

Hold the power button on the TV for at least 10 seconds to discharge any residual power.

Plug the Insignia TV back and turn it on.

After the complete power reset process try to check if the Insignia TV volume issue still occurs.

Solution 2: Make sure the Insignia TV volume is not muted

One of the reasons why your Insignia TV will not have any sound output is because the TV audio settings is muted. To fix this, will need to go to the audio output settings and make sure that the TV is not muted. You can do this using the remote control. You should also try to increase the INsignia Tv’s volume using the remote control or directly from the buttons on your TV depending on the model you are using.

Solution 3: Increase the Insignia TV volume

One of the reasons why you will experience a low sound on your Insignia TV is because the volume is set too low. You can increase the volume of the TV using the remote control or by using the physical volume up button on the TV.

Solution 4: Check the TV speakers

The Insignia TV speakers are not exactly rated to deliver a loud enough volume. If the volume is too low for you even if you have already increased the volume setting to maximum then you should consider connecting an external audio device to your Insignia Fire TV.

There are various external audio devices you can consider such as a Bluetooth external speakers or even a dedicated audio device such as your stereo system. When an external sound system is connected to your Insignia Fire TV either through the audio jack or the HDMI port you also need to make sure to change the audio settings allowing the sound to be played to the external speakers instead of the TVs internal speakers.

Solution 5: Turn off auto volume

One of the reasons why your Insignia TV will experience the volume too low issue is because the auto volume setting is enabled. When this feature is enabled it will adapt the sound level of the TV to the external noise which sometimes can lead to a low volume issue. Try turning this feature off to fix the problem.

Turning off auto volume

Open the Menu from your remote control

Select Audio

Select Auto Volume

Set it to Off

Solution 6: Reset your Insignia TV audio settings

There’s a possibility that the Insignia TV low volume problem is caused by an audio setting you made. The best way to fix this is to reset the audio settings to their default values.

Press the Home button on your remote.

Select Audio.

Select Reset Audio Settings.

Confirm that you want to reset your audio settings.

Restart your Insignia TV.

Try checking if the same problem still occurs.

Solution 7: Update the Insignia TV software

You should make sure that your Insignia TV is running on the latest software update as this will usually have several improvements as well as bug fixes that could fix the TV’s volume issue you are experiencing.

  • To update the TV firmware, you need a:
  • High-speed Internet connection
  • USB flash drive

Updating Insignia TV software

On the Help menu, select System Info, then write down your model, revision, and firmware information.

Insert USB drive to your computer.

On a computer, go to www.insigniaproducts.com, then click Support & Service.

Locate the firmware that matches the Model and Rev id of your TV.

Click on the applicable firmware link , a pop up box appears select “Save” and

choose a destination other than your USB drive (i.e. desktop).

Verify the file has downloaded to on your selected destination.

Open the folder; copy the .BIN file from the folder to the root directory of your USB


Once the file move is complete, safely remove your USB drive.

Power off your TV.

Insert USB device into the SERVICE or USB PORT; located in one of 3 places, back,

side or bottom. The correct port will be labeled either Service or USB.

Power on the TV with your remote control or by using the power button on the TV.

The TV will automatically start the firmware upgrade process follow the instructions that

the TV displays.

Solution 8: Factory reset your Insignia TV

If same problem persists, then you will need to perform a factory reset. This will restore your TV back to its original default settings. It’s usually performed when the TV software is corrupted, the TV has some settings issues, or certain apps you installed is affecting the performance of the TV.

Full factory reset Insignia TV

  • Navigate to your TV “Settings” using the TV buttons.
  • Select the “System” option.
  • Select the option “Reset to Factory Defaults”, and your TV will revert to its factory settings.

After performing the factory reset try to check if this fixes the sound issue on your Insignia TV.

Solution 9: Contact Insignia TV customer support

In case the Insignia TV sound glitches persists despite performing all of the troubleshooting methods listed above then you should contact the nearest customer service center as this might already be caused by a faulty hardware component.

Frequently Asked Questions

  1. Why is my Insignia TV volume too low?

    The TV volume might be low because the volume is set to low. Try increasing the volume using the remote. It’s also likely that the source or video you are playing has a low sound. Try playing a different video or show and check if the issue still occurs.

  2. Why does my Insignia TV have a poor audio?

    This could be due to the TV set to mute, volume is low, or there is an external sound system connected to your TV that is not working.

  3. How do I adjust the Insignia TV volume without the remote?

    Your TV has a physical volume settings buttons which you can use to increase or decrease the volume level . You can use this to change the volume in case your remote does not work.

  4. Why can’t I change my TV sound settings?

    This might be caused by a temporary software glitch. Restarting your TV will usually fix this problem.

  5. Why does the sound from external speaker not match the video on my Insignia TV?

    restarting the Insignia TV and check if the issue still occurs. If the sound issue persists and you are using a bluetooth soundbar or any other external sound system try to turn this off and make sure that the TV speaker is being used.

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