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How to Fix Your LG G4 that won’t Turn on or Boot Up

LG phones are some of the best products on the market – but no company is immune to technical foibles. But, unfortunately, the consumer level, a phone that will not turn on properly boot up is pretty worthless. You may be experiencing this problem if you’re phone does not turn on, or starts and then shuts off.

Luckily, if you are experiencing this problem with your LG G4 phone, there’s a solution – and you can have your phone up and running again a no time. Always remember that if your phone is damaged or the body of the phone is physically broken, the best option is always to make an appointment at the retail location where you purchased your phone, or a retail location for your carrier that sells LG G4’s.

If your LG G4 won’t turn on

simply follow these steps:

  1. Connect the charger that came with your LG G4 into your phone and an applicable wall socket. Wait several minutes, and then attempt to turn on your phone.
  2. If that does not work, inspect your phone to make sure neither the charger or your bad report are damaged. Inspect the back of the phone to check for any overheating issues. Make sure that no dirt for other debris is stuck inside the charting port. Do the same once you remove the battery from the back phone. Dirt and debris may find its way under the battery and cause issues with the phone.
  3. Next, if your phone will still not turn on by itself, attempt a forced restart. Press and hold the power keeper 30 seconds. Once the phone begins to turn on, you can release the power key. Afterwards, always be sure to verify that your phone is running the most recent software. You can do this by checking for software updates from your settings menu. If not, install any and all updates. These are released to ensure your phone’s maximum efficiency.
  4. If you still experience trouble, you can perform a hardware factory reset via an LG dealer or a carrier retail location that specializes in LG phones. Beware that a hardware factory reset will erase everything on your phone that did not come pre-installed – and the data will be permanently lost.
    • make sure device is off (you can simply remove the battery then put it back in)
    • press and hold the volume down button and the power key simultaneously for a couple seconds then release, Android System recovery screen should appear
    • scroll down by pressing the volume down key to wipe data/factory reset and press power key to select
    • scroll down again by pressing volume down key to yes and press the power button
      after data is wiped, press the power key to reboot
  5. master reboot should initiate and your phone should be back to original factory settings
    When in doubt, always make an appointment with an LG dealer or a retail location specializing in LG phones. Today, consumers need their phones more than ever. Make sure that your phone is healthy and functional by following these simple steps.


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  1. My lg just went off and it’s not coming on again I don’t know what to do.in need your help

  2. Today my LG G4 got off and the turn on again and again…..Unfortunately I purchased it from my friend with out any warranty card….I am from Pakistan….May I got any support?

  3. I chatted with LG on their website. Had the bootloop issue with 3 phones. They gave me a label to send all 3 back. They fixed one for free, the other 2 which I purchased as “NEW” were rejected by LG as refurbished, modified or non-lg. WTF, I had to pay 19.95 per phone to have them returned. One seller from ebay sent me a return label and refunded my full purchase price. The other ebay seller is still jerking me around. If you sell it as new in box, then LG should have fixed it. LG knows this is a problem so if you have a GENUINE LG phone they will fix it FREE no matter how long you have owned you phone.

  4. My phone just suddenly started looping in November. I took it to two different phone repair places who both told me that it was a software issue, and basically unfixable. Out of desperation, I contacted LG who told me that they are aware of the issue and to send it in and they would fix it. They emailed me a shipping label, I sent the phone (LG V10) to them, and 2 days later it was back, working great (so far). It only cost me for the packaging that I sent it in, and I have a like-new phone.

  5. Never heard of this before. Had phone over 2 years without issue. Last night just shut off mid-use and now will only turn on after removing the battery however restarts itself after a few seconds. Any way to fix other than baking or freezing?

  6. Can you do this on an LG VS? My phone screen quit working this morning and was wondering if the master rebooting would work for it. If it erases all the data, will I have to take it back to my carrier (Verizon) to get the data working or will it automatically work once I put the sim card back in?

  7. My LG died yesterday. Black screen or the logo. Just paid for it too. $650. Out of warranty. Think there is a problem with design. Will not recommend this to anyone else. Unfortunately I lost my pictures which as everyone knows are irreplaceable. Teach me to rely on a phone for anything other than calls. Not worth the risk. My phone is now worth $22. Sucks

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