With a 4,000mAh battery capacity, the Huawei P10 should last for two days with normal use. But this isn’t what some P10 users end up with after installing the latest software update as the battery drains so quickly instead. Rapid battery draining has been among the most widespread issues that emerged after installing software update and it turns out that high-powered smartphones like the Huawei P10 is not exempted from.
If ever you’re one of those who have faced the same dilemma following the latest software update implementation, then this post highlights some helpful workarounds and potential solutions you can try on. Feel free to try the following methods to troubleshoot post-update errors that might have caused your P10 battery system to go rogue.
But before anything else, if you have another issue with your phone, drop by our troubleshooting page as we have already addressed hundreds of issues reported by the owners. Odds are that there are already existing solutions on our website or at least, there are similar problems we already fixed. So, try to find ones that are similar or related to your problem. If you need further assistance, however, feel free to contact us by filling up our Android issues questionnaire.
First solution: Clear all running apps then soft reset your phone.
Errant apps are usually the main culprits especially those that stay running in the background during and after installing an update. It’s possible that any of the background apps has gone rogue and pushed the processor to become exhausted after the new platform or system changes have been implemented. This may therefore result to massive power consumption. To clear this out, end all background apps on your P10 with these steps:
- Tap the Recent apps button from the Home screen.
- Tap the Active apps icon.
- Tap End next to your messaging app. You can also tap the End all button to end/clear all apps including your messaging app.
- Tap OK to confirm action.
After ending all background apps, soft reset/reboot your P10 to dump cache and temporary files including those that were corrupted after the update. Doing so will likewise get rid of minor software errors that were triggered by the recent update. Here’s how a soft reset is done:
- Press the Power button for a few seconds until the menu options appear.
- Select Power Off option then tap OK.
- After 30 seconds, press and hold the Power button until the device restarts.
Allow your device to boot up completely and then test to see if the battery is still draining quickly. If the problem continues, then move on and continue to troubleshoot with the next methods.
Second solution: Test battery life in safe mode.
Booting into safe mode is also recommended when troubleshooting app problems. It’s by far the easiest way to determine whether or not a third-party app is to blame. Only the stock apps or pre-installed services are permitted to run while in safe mode as third-party apps are bypassed. To start diagnosing apps, follow these steps to boot your Huawei P10 in safe mode:
- Press the Power button to turn off your device.
- After a few seconds, press and hold the Power button to turn it back on.
- When you see the Huawei animation screen, quickly press the Volume Down button until the lock screen.
You will then see a Safe Mode label at the bottom left corner of the screen. Try to use your device as you normally do and then see if the battery still drains so fast. If battery draining does not occur while in safe mode, then it’s an indication that a third-party app is the culprit. To fix the problem, you will need to remove or uninstall the errant app. But you also have to think of which from your downloaded app is at fault. To find out, try to think of the app you’ve downloaded before the problem started. It’s likely the one you’ve downloaded recently before or after installing the new software update on your device.
Third solution: Wipe cache partition on your Huawei P10.
Wiping cache partition is recommended whenever a device is acting up after installing a new software update. A lot of devices will experience similar symptoms after implementing new system changes. Aside from apps, temporary system data that are stored as cache can also be corrupted from an update and when this happens, there is a tendency that the battery system gets affected. To make sure this isn’t the underlying cause, wipe cache partition on your P10 with these steps:
- Turn your phone completely off.
- Press and hold the Power button and the Volume Up button simultaneously for a few seconds.
- When you see the Huawei logo, release both buttons. You will then be routed to the EMUI or Android Recovery menu with a few options to choose from.
- Press the Volume Down button to scroll to and highlight Wipe cache partition from the given options.
- Then press the Power button to confirm selection.
- Wait until your device is done wiping the cache partition and once it’s done, the Reboot system now option will be highlighted.
- Press the Power button to confirm and reboot your phone.
Allow your device to finish booting up and then see if that fixes the battery problem.
Fourth solution: Reset and restore system settings on your Huawei P10.
Resetting and restoring the default settings on your Huawei P10 can potentially fix the issue if the problem is attributed to a misconfigured setting or power option on the phone. This process won’t affect any personal files you’ve stored on your phone and therefore allows you to use your phone with factory or default configuration. If you wish to give it a try, then here’s how to reset system settings on your Huawei P10:
- With your phone turned, press the Power button for a few seconds.
- Tap Menu and then select Settings.
- Scroll to and tap Advanced settings.
- Select Backup & Reset.
- Select the option to Reset all Settings.
- Then confirm the whole operation by tapping on Reset all Settings twice.
Reboot your phone when the reset is finished and then configure individual options according to your previous preferences.
Fifth solution: Master reset/factory data reset.
A factory data reset or master reset wipes everything from your device. This can be the key to fixing the problem if fatal system errors are to blame. If you wish to give it a try, then here’s how to master reset and restore your Huawei P10 to its factory defaults:
- With your phone turned, press the Power button for a few seconds.
- Tap Menu and then select Settings.
- Scroll to and tap Advanced settings.
- Select Backup & Reset.
- Select the option to Factory data reset.
- Then confirm the whole operation by tapping the Reset phone button twice.
Your phone will then instigate wiping all data, apps, settings, and other contents from your phone system and then restore defaults. Wait until it’s done resetting and then reboots automatically. You can also carry out a master reset or factory data reset using the hardware buttons. This should be considered an alternative method if a reset through settings isn’t possible. When the reset is finished, you can continue to set up your device as new and ready for use.
Other options
Service can be deemed among the last options to consider if all else failed to fix the problem and that your Huawei P10 battery is still draining so rapidly after exhausting all prior methods to fix it. The device may have obtained some sort of physical or liquid damage and it just so happened that the symptoms instigate after installing an update.
For other options and recommended solutions, contact your device carrier or service provider instead. Don’t forget to avail for warranty, when needed.
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