How To Fix Sims 4 Error Code 22 On Xbox Series X

The Sims 4 error code 22 that you get on your Xbox Series X is usually caused by the game reading the save space on your console  as full even if it is not. This is caused by a bug which can be fixed by updating the game.

The Sims 4 is a life simulation video game that was first released in 2014 and is currently available on the Game Pass subscription service for your Xbox Series X. You can create your very own Sim character and control their life and personality. You can even take on the Legacy Challenge where you try to make a Sim family last for 10 generations.

What to do when you get the Sims 4 error 22 on your Xbox Series X

One of the issues that you might experience when playing this game is when this error code occurs when trying to save a game. Here’s what you need to do to fix this.


  • Make sure your Xbox Series X is running on the latest software update.
  • Make sure that Sims 4 is updated to the latest version.
  • Make sure your Xbox has sufficient free storage space available.

Solution 1: Restart the Xbox Series X

The first troubleshooting you should do is a  power cycle. This will refresh the operating system of the console and can usually fix issues caused by a software glitch.

Time needed: 5 minutes.

Reboot the console

  1. Press the Xbox button.

     You can find this on your controller.Fix Sims  4 Error Code 22 On Xbox Series X

  2. Select Profile & system.

    This is the last tab on the side menu.What to do when you get the Sims 4 error 22 on your Xbox Series X

  3. Select Settings.

    This will open your console settings menu.Select Settings

  4. Select General.

    This will open the general settings.Select General

  5. Select Power mode & startup.

    This will open the power options.Select Power mode & startup

  6. Select Full shutdown.

    This will shut down the console.Select Full shutdown

  7. Select Shut down.

    This will confirm the shut down command.Select Shut down

Once the console has turned off, unplug its power cord for a minute before plugging it back in. Turn on the console then check if the issue still occurs.

Solution 2: Delete the local save file

There’s a possibility for the local save file of the game to become corrupted. If this is what’s causing the issue then you will need to delete this file then resync with the cloud.

  • Press the Xbox button on your controller.
  • At the Home tab open My games & apps.
  • Select See all.
  • Highlight Sims 4 then press the menu button on the controller.
  • Select Manage game and add-ons.
  • Select Saved data.
  • Select Delete all to remove the local save data.
  • Select Delete all to remove the local save data.

After performing these steps restart the Xbox then check if the problem still occurs.

Solution 3: Reinstall the game

If after performing the troubleshooting steps we have provided the issue still occurs then you should try to uninstall the game then reinstall it again.

Having the Sims 4 error code 22 on your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.

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