How To Fix Samsung Galaxy Wireless Charging Not Working (2026)

Your Samsung Galaxy sits on the wireless charger, and nothing happens, or the charging icon flickers on and off.

In most cases the cause is placement, a case, a foreign object, or a charger that does not meet Samsung’s requirements, not a dead phone.

Work through the steps below in order, which takes about 15 minutes, and you will usually find the cause.

Quick answer: what to check first

Samsung’s own guidance covers all of these, and the steps below follow it.

Why does a Galaxy stop charging wirelessly?

Wireless charging works by lining up a coil in the pad with a coil in the back of your phone, so anything that shifts or blocks that link interrupts it.

Samsung says misalignment can cause slow charging, stopped charging or overheating.

Heat is the other common trigger, because a phone that gets too warm will slow or pause charging.

Step 1: Confirm your model supports wireless charging

Not every Galaxy can charge wirelessly.

Samsung’s US troubleshooting page lists the S series from S6 through S25, the Note series from Note 5 on, and the Z Fold and Z Flip lines as supported.

The same page says the Galaxy A series, XCover series and Galaxy Tab series are not compatible with its wireless charging guidance.

If your model is not on that list, check its spec sheet before you spend time on the other steps.

Step 2: Center the phone on the pad

1. Put the phone in the middle of the pad with nothing between them.
2. On a Z Fold or Z Flip, close the phone and place the back side down.
3. Check the charger’s manual, because third-party pads can have a different coil layout.
4. Avoid sloped stands, since Samsung notes they make alignment harder.

If the phone is on the pad but not charging, nudge it a little and watch for the charging icon.

Step 3: Remove the case and anything behind the phone

Take off the case, skin or protector first, because they can block the signal.

• Case thickness: Samsung says non-Samsung cases should be 5 mm or thinner.
• Cards: keep credit cards, transit cards and RFID key cards out from between the phone and case.
• Metal and magnets: remove magnetic stickers, rings and metal plates, which can block charging or cause overheating.
• Dirt: wipe debris off the back of the phone and the pad.

Step 4: Use the right charger and power source

Power the pad only with the adapter and cable that came with it or with your phone.

Samsung says Fast wireless charging works only with chargers certified by both Samsung and the Wireless Power Consortium (WPC).

For a non-Samsung fast charger, look for the WPC (Qi) mark and a Samsung wireless fast certification in its product details.

Also unplug any USB cable or headphones from the phone, because Samsung says a cable in the USB port can disable wireless charging.

Step 5: Turn on Fast wireless charging

If the phone charges but slowly, the fast setting may be off.

1. Open Settings.
2. Go to Battery and device care, then Battery.
3. Scroll down and tap More battery settings.
4. Turn on Fast wireless charging.

You cannot change this setting while the phone is charging, and menu names vary by model and One UI version.

Step 6: Let a warm phone cool down

Samsung says a phone that feels warmer than usual can have its performance and charging affected.

Close unused apps, stop gaming or streaming, turn the phone off for a bit, and try again once it has cooled.

If heat keeps coming back, see our guide to Galaxy overheating during fast charging.

Step 7: Check whether Battery protection is stopping the charge

If charging seems to stop early, the phone may be doing it on purpose.

Go to Settings > Battery > Battery protection (on some versions it sits under Device care).

Source for these modes is Samsung’s battery protection page, so a phone that stops at 80% or 85% is behaving as set.

Step 8: Install the latest software update

1. Open Settings > Software update.
2. Tap Download and install.
3. Follow the prompts, then restart the phone and test the charger again.

If the problem began right after an update, our Galaxy S25 wireless charging after update guide covers that case.

Step 9: Run the Samsung Members wireless charging test

1. Open Samsung Members and tap Get help.
2. Choose Diagnostics, then View tests.
3. Tap Wireless charging and place the phone on the charger when asked.

Samsung’s page for this test was last updated in 2022, so a menu name may differ on your phone.

Do Galaxy S25 phones need a magnetic case for Qi2?

The Galaxy S25, S25+ and S25 Ultra have no built-in magnets, according to Android Central.

Qi2 chargers still work with them without the magnetic snap, at up to 15W, but you need a case with built-in magnets if you want the magnetic alignment.

Either way, make sure the phone sits flat and centered on the pad.

What to do if it still will not charge wirelessly

Test the pad with another phone, or the phone on a different certified pad, to find out which side is faulty.

Also confirm plain USB charging still works with our Galaxy not charging guide.

If the phone fails on every pad, Samsung says to visit a service center or request a repair online.

Have your model number, serial number or IMEI ready, which you can find by dialing *#06#.

Official sources: Samsung wireless charging troubleshooting and Samsung service and repair.