How to Fix Samsung Galaxy Wireless Charging Not Working

If your Samsung Galaxy is not charging wirelessly, it can disrupt your daily routine and productivity. This guide provides several troubleshooting methods to help you identify and resolve the issue so you can enjoy hassle-free wireless charging again.

1. Verify Charger Compatibility and Power Supply

Ensuring that your wireless charger is compatible and properly powered is the first step to resolving charging issues.

Check Charger Specifications: Confirm that your wireless charger supports your specific Samsung Galaxy model and adheres to the required charging standards.
Examine the Power Adapter: Make sure the adapter connected to the wireless charger meets the recommended wattage and is functioning correctly.
Test the Outlet: Plug the charger into a different power outlet to rule out electrical issues.
Consult the Manual: Refer to the user manual for compatibility details and troubleshooting tips related to your charger model.

2. Ensure Proper Placement and Alignment

Correct positioning of your device on the charging pad is crucial for effective wireless charging.

Place the Phone Centered: Align your Samsung Galaxy in the center of the charging pad where the coil is located.
Avoid Overlapping: Ensure that no part of your phone hangs off the edge of the pad, as misalignment can prevent charging.
Check for Indicators: Look for LED indicators or on-screen messages that confirm proper alignment and charging status.
Adjust Positioning: If charging doesn’t start, slightly adjust the phone’s placement until the indicator signals that it’s charging.

3. Remove the Case or Check for Interference

Certain phone cases and accessories can interfere with wireless charging, causing connection issues.

Remove Thick Cases: Take off any bulky or metal cases that might block the wireless charging signal.
Inspect for Additional Accessories: Remove any stickers, magnetic mounts, or attachments that could create interference.
Test Without the Case: Place your phone directly on the charger to see if the wireless charging function improves.
Reassess Case Options: Consider using a thinner, wireless-friendly case if you prefer protection while charging.

4. Clean the Wireless Charger and Phone Back

Dirt and debris on the charging surface can hinder the connection between the charger and your phone.

Power Off the Charger: Disconnect your wireless charger from the power outlet before cleaning.
Wipe the Charger Surface: Use a soft, lint-free cloth dampened with a little water or isopropyl alcohol to clean the charging pad.
Clean Your Phone: Gently wipe the back of your Samsung Galaxy to remove any dust, oil, or debris.
Allow to Dry: Let both the charger and the phone dry completely before attempting to charge again.

5. Update Software and Reset Wireless Charging Settings

Outdated software or misconfigured settings can cause wireless charging issues on your device.

Check for System Updates: Navigate to Settings > Software Update and download any available updates for your Samsung Galaxy.
Restart Wireless Charging Settings: Go to Settings > Device Care > Battery and reset any customized wireless charging settings to default if available.
Reboot Your Device: After updating, restart your phone to ensure that the new settings take effect.
Test the Charger: Place your phone on the charger again to verify if the issue has been resolved.

6. Perform a Soft Reset

A soft reset can help clear temporary glitches that might be affecting the wireless charging function.

Press and Hold Buttons: Simultaneously press and hold the power button and the volume down button for about 10–15 seconds.
Wait for Restart: Release the buttons once the device restarts and the screen turns on.
Recheck Charging: Place your phone on the wireless charger to see if the charging function has improved.
Observe Behavior: Monitor your device during charging to ensure that it maintains a stable connection.

7. Test with an Alternative Wireless Charger

Trying another wireless charger can help determine whether the issue lies with your charger or the device itself.

Borrow or Acquire Another Charger: Use a different wireless charger that is known to work with other devices.
Set Up the Alternative Charger: Connect the charger to a suitable power outlet and ensure it is powered on.
Place Your Phone: Align your Samsung Galaxy properly on the alternative charger.
Evaluate Performance: Check if your phone charges correctly with the different charger to isolate the problem.

8. Contact Samsung Support or Visit an Authorized Service Center

If troubleshooting does not resolve the issue, professional assistance may be required to diagnose deeper problems.

Document the Issue: Note your phone model, software version, and detailed description of the wireless charging problem.
Check Warranty Status: Verify whether your device is still under warranty or covered by any repair programs.
Reach Out to Samsung Support: Contact Samsung customer service through their official website or hotline for expert advice.
Schedule a Service Visit: If needed, book an appointment at an authorized service center for further diagnosis and repair.