How to Fix a Samsung Galaxy Not Charging Issue

If your Samsung Galaxy is not charging, whether you’re nearly out of battery or your phone has completely powered off, this guide offers several methods to diagnose and resolve the problem. Follow these step-by-step instructions for each method to help restore your device’s charging functionality.

1. Check the Charger and Cable

Ensuring your charger and cable are functioning correctly is the first step to address charging issues.

Inspect for Damage: Examine the charger and cable for any visible signs of wear, fraying, or damage.
Test the Connection: Plug the charger into a known working power outlet to verify that it is providing power.
Swap Components: If available, try using a different compatible charger and cable to see if the problem persists.
Reconnect the Device: Attach your Samsung Galaxy and observe if the charging indicator appears.

2. Inspect the Charging Port

Debris or damage in the charging port can prevent a secure connection between your phone and the charger.

Examine the Port: Use a flashlight to look inside the charging port for any dust, lint, or debris.
Clean Carefully: Gently remove any obstructions using a soft brush or a can of compressed air.
Check for Physical Damage: Look for any bent or broken pins that could affect connectivity.
Reconnect and Test: Plug in the charger again and verify if your device starts charging.

3. Try a Different Power Source

Sometimes the issue may lie with the power outlet or source rather than the device itself.

Change Outlets: Plug the charger into a different wall outlet to rule out power supply issues.
Avoid Power Strips: Use a direct wall outlet instead of a power strip or extension cord.
Test a USB Port: If charging via a computer, try a different USB port or a dedicated wall charger.
Reconnect the Device: Once connected to a new power source, check if the charging process initiates.

4. Let the Phone Charge for an Extended Period

When the battery is nearly depleted or completely drained, it may take time before your phone shows signs of charging.

Connect the Charger: Plug your Samsung Galaxy into the charger without attempting to power it on immediately.
Wait Patiently: Allow the device to charge undisturbed for at least 15 to 30 minutes.
Monitor the Indicator: Periodically check for a charging icon or LED indicator on your device.
Attempt to Power On: Once you see signs of life, turn on your phone to assess if the charging issue is resolved.

5. Perform a Soft Reset

A soft reset can clear minor software glitches that might be interfering with the charging process.

Initiate the Reset: If the phone is responsive, press and hold the power button and volume down button simultaneously for about 10–15 seconds.
Wait for Reboot: Release the buttons when the phone begins to restart.
Check Charging Status: Once rebooted, reconnect the charger and see if the device starts charging normally.
Observe for Improvements: Monitor the charging behavior to ensure the reset resolved any temporary issues.

6. Update Your Software

Outdated software can sometimes cause charging conflicts, so it’s important to keep your device updated.

Power On the Device: If your phone has enough charge, turn it on and navigate to the Settings menu.
Access Software Update: Go to the “Software Update” or “System Updates” section.
Check for Updates: Follow the prompts to see if any updates are available and install them if necessary.
Restart and Test: After the update, restart your device and verify whether the charging issue has been resolved.

7. Calibrate the Battery

Battery calibration can help recalibrate the power management system for more accurate charging behavior.

Let the Battery Drain: Allow your phone to completely drain its battery until it powers off on its own.
Connect to the Charger: Plug your device into the charger and let it charge uninterrupted for at least an hour.
Power On the Device: Once a significant charge has accumulated, turn the phone on.
Observe the Battery Indicator: Check if the battery percentage now reflects an accurate charging status.

8. Boot into Safe Mode to Check for Software Conflicts

Booting into safe mode can help identify if third-party apps are interfering with the charging process.

Enter Safe Mode: Press and hold the power button, then tap and hold “Power Off” until the Safe Mode prompt appears, and confirm to restart in Safe Mode.
Monitor Charging Behavior: With only essential system apps running, observe if your phone starts charging normally.
Identify Problematic Apps: If charging works in Safe Mode, consider uninstalling recently added apps that might be causing the issue.
Exit Safe Mode: Restart your device normally and test the charging function again.

9. Contact Samsung Support or Visit a Service Center

If none of the troubleshooting steps resolve the issue, professional assistance may be necessary to diagnose hardware or software faults.

Document the Problem: Record your device model, the charging issue details, and any troubleshooting steps you’ve already attempted.
Check Warranty Status: Review your warranty information to determine if repair or replacement might be covered.
Reach Out to Samsung: Visit the official Samsung support website or call customer service for further guidance.
Schedule a Service Appointment: Arrange a visit to an authorized Samsung service center for a thorough inspection and repair if needed.