How To Fix Nintendo Switch Dock Not Working Quick and Easy Way (switch HDMI not working)

Is your Nintendo Switch dock not working or stops connecting to the TV from time to time? If you have a Nintendo Switch dock problem, this article should help.

The Nintendo Switch is the latest video game console developed by Nintendo which was first released in 2017. It is a hybrid gaming console which can be used handheld or attached to a dock and act as a regular console. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Nintendo Switch dock not working issue.

If you have any issues with your computer or Android device then feel free to contact us using this form. We will be more than happy to assist you with any concerns that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

Causes for Nintendo Switch dock not working issue

There can be a number of possible reasons why your Nintendo Switch dock works intermittently, or stops working at all.

In most cases, the dock that allows TV Mode for your Nintendo Switch console may encounter a connection glitch that briefly interrupts its communication with the TV or the console. This can happen after a power surge, or if there’s an issue with one of the cables connected to it.

At other times, physical damage to the unit itself can be an obvious cause. If the dock is wet, hit by something hard, or accidentally dropped, it may not work normally or immediately cease operation.

How To Fix Nintendo Switch Dock Not Working

Before performing any of the recommended troubleshooting steps listed below it’s best to restart the Switch. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem.
To do that, just unplug the HDMI cable from the Switch Dock and also the power cable. Then, on your Nintendo Switch console, hold and press the Power button for around 10-15 seconds. Wait for 30-40 seconds. During that time power  cycle your television and Nintendo Switch as well.
Afterwards, plug everything back in and turn the devices on.

  1. Try inserting the cables in correct order.

    If restarting your Nintendo Switch fails to fix the issue, the next good thing that you must do is to inspect if the cables are in good working order.
    Your particular Switch unit might have a software bug that prevents it from being used with the dock unless the cables are connected in a specific order. Here's what to do:
    -Unplug every cable from Switch Dock including the HDMI, Power, and the Switch itself.
    -Plug in the power cable first into your Switch Dock. 
    -Second, plug in the HDMI cable (HDMI cable should already be connected to your television and the HDMI input is selected).
    -Third , insert the Nintendo Switch into the Dock.
    -Check if the Nintendo Switch dock not working issue still occurs.dock cables

  2. Make sure the power cable is working.

    The Switch dock acts as a middleman between the Switch unit and your TV. In order for it to work properly it should have the correct amount of power and this can be supplied by its original power supply. Make sure that you are using the power supply that came with your device and that it is plugged directly to the power outlet and not plugged into an extension cord.
    Check if the Nintendo Switch dock not working issue still occurs.Nintendo Switch dock

  3. Make sure the HDMI cable is working.

    The HDMI cable carries the video and sound information from the Switch to your TV. If this cable is faulty then there’s a chance that this issue will occur. You should make sure that this cable is connected properly on both ends. You should also try using a different HDMI cable and check if this fixes the problem.
    Check if the Nintendo Switch dock not working issue still occurs.HDMI cable nintendo switch dock

  4. Make sure the Dock is working.

    After doing the troubleshooting steps listed above and the issue still persists then this could already be caused by an issue with the Dock. If you have access to another Dock then try using this with your TV and Switch console. If the issue does not occur then there’s a chance that you have a defective Dock. You will need to contact the customer service center of Nintendo regarding this matter.Nintendo Switch controller on dock


Suggested readings:

Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.

Photo of author

Chad Buenaflor

Chad has been in the tech industry since 2000. He has a degree in Electronics Engineering and is interested in the hardware and software side of technology. Initially working for a Japanese semiconductor company as a Test Engineer for nearly 10 years, he then pursued his passion for internet technology by working for the support team of Time Warner Cable then finally joining TheDroidGuy as one of their troubleshooting and tech writers. On his free time he plays his favorite games on his PC, Xbox Series X, and Android phone. Contact me at Email

Posts you might like