When a high-end smartphone like the Google Pixel 3 suddenly won’t charge, then it’s a sign of either a serious firmware or hardware issue. Charging issues are among the most commonly reported problems and there are several factors to consider when troubleshooting your phone. Most of the time though, users can be able to fix the problem on their own but for serious cases, you will really have to bring the phone back to the store or shop so that a technician can check it for you.
In this post, I will guide you on how to troubleshoot your Pixel 3 that’s not charging anymore. We will look into every possibility and rule them out one by one until we can determine what the problem really is and eventually fix it. If after our troubleshooting your phone is still not charging, then you always have the option to bring the phone to the shop and use your warranty. But read on to know what to do when this problem happens.
But before anything else, if you have another issue with your phone, drop by our troubleshooting page as we have already addressed hundreds of issues reported by the owners. Odds are that there are already existing solutions on our website or at least, there are similar problems we already fixed. So, try to find ones that are similar or related to your problem. If you need further assistance, however, feel free to contact us by filling up our Android issues questionnaire.
How to troubleshoot Pixel 3 that won’t charge
Here are the most practical and effective procedure you can do to try and fix your Pixel 3 that no longer charges…
- Force restart your Pixel phone
- Check the charger and cable
- Check your phone’s charging port
- Try charging with a wireless charger
- Charge Pixel phone with a computer/power bank
- Try resetting your phone
- Send phone in for repair
The firmware or some services crash and this will happen even to high-end devices like your Pixel 3. Some functionalities may not work when this occurs and the best thing to counter it is to do the forced restart procedures which refreshes your phone’s memory as well as reloads all apps and services. To do it, just press and hold the power key for 30 seconds or more.
If the forced restart didn’t fix the problem, then it’s possible that the problem is with the charger or the cable. Physically check both to find some irregularities like breaks or any signs of damage. If you can find some then it means you will have to buy a new charger or use a different cable.
The next thing you will have to check is your phone’s charging port especially if there are no issues with the charger and the cable. Just to see if there are foreign materials that may be obstructing the charging process. Anything that doesn’t belong should be removed however, you may also try to check if there’s a pin or connector that’s crooked or damaged and if such is the case, you should let a tech fix it for you.
The Pixel 3 has a wireless charging capability so if possible try charging your phone using this method to replenish the battery. It would also immediately tell you if the problem is with the battery or hardware that handles the charging process because if such is the case, your device should not charge. However, if it charges fine using a wireless charger, then the problem is limited only to the wired charging capability of your phone and it might be minor.
Assuming your phone charges wirelessly, then try connecting your phone to a computer using the original cable to see if it responds or you may try connecting it to a power bank. If it still won’t charge using these methods and there’s enough battery left, backup your important files and then reset your phone. This will rule out the possibility that the problem is with the firmware. If it still won’t charge after this, then it’s time to bring it back to the store or shop so that a technician can check it for you.
I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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