How to fix Garmin Fenix 5 Plus that won’t turn on

As long as there’s enough battery, your Garmin Fenix 5 Plus should turn on without any problems at all. However, there seems to be some users who have reported that their smartwatch no longer powers on. Power issues are among the most common problems any user may encounter every now and then.

In this post, I will walk you through in troubleshooting your Fenix 5 Plus that would no longer power on. I will share with you the most practical and effective troubleshooting procedures you can use in fixing this problem. So, if you’re one of the owners with this kind of problem, continue reading as this article may be able to help you.

Before we move on, if you are looking for a solution to a different problem, make sure to visit our Fenix 5 Plus troubleshooting page as we’ve already fixed some of the most common issues with this device. Find issues that are similar with yours and feel free to use our solutions. If you still need help after that, then fill up our questionnaire and hit submit to contact us.

Here’s what you need to do if your Fenix 5 Plus no longer turns on…

  1. Perform the soft reset as it might be just a minor glitch.
  2. Try charging your smartwatch as it might be just due to a drained battery.
  3. Call support or bring the watch to the shop.

More often than not, performing the soft reset will fix your Fenix 5 Plus that won’t turn on as it’s often just a firmware glitch or crash. So it must be the first thing you need to do or just follow these steps:

  1. Connect the device to a computer via charging clip.
  2. Press and hold POWER/LIGHT button for 25 seconds or until device powers off.
  3. Press POWER/LIGHT to power unit back on.
  4. Charge battery to 100%.

If this fails, you have to call Garmin support or bring the phone to the shop so that a technician can check it up for you.

I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!


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Harold Hisona

Harold has been in the tech industry since 2008 when he started out as a tech support for companies like Time Warner, Comcast and Tracfone. He’s been troubleshooting phones when the smartphone industry started booming. During his tenure as a tech support, he’s already been writing for various tech blogs and doing some freelance SEO. In 2012, he joined a small team of bloggers to write for The Droid Guy, and he has been with the company ever since. Today, he doesn’t only write tutorials and troubleshooting pieces but also shoots and edits videos for The Droid Guy channel while trading stocks on the side. Contact me at Email

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