Charging-related issues are often the most commonly reported problems as far as electronic devices are concerned. Such is the case with some of the owners of the Fitbit Versa as they reported that their trackers aren’t charging properly. Some said that their units no longer charge while others reported that it takes too long to charge it.
I will walk you through in troubleshooting your Fitbit Versa that’s not charging properly. So, if you’re one of the owners of this tracker and are currently having similar issues, continue reading as this post may be able to help you one way or another.
But before we actually move on to our troubleshooting, if you have other issues with your phone, then visit our Fitbit Versa troubleshooting page as we’ve already addressed some of the most common problems with this device. In case you need more help with your problem, fill up our questionnaire and hit submit to contact us.
Now, going back to the problem at hand, here are the things you should do if your Fitbit Versa does not charge properly…
- Restart your Fitbit Versa first.
- Connect Fitbit charger to another power source.
- Make sure your Fitbit Versa is clean as well as it’s cable.
- Check if the Fitbit charger is heating up.
When troubleshooting charging issues, it’s always recommended to reboot your device to refresh its memory. Fitbit trackers charge through hardware and firmware and if there’s a problem with either of them, issues may occur. After the reboot and the problem continues however, then that’s the time you physically check your tracker and its charger or accessories.
Let’s rule out the possibility that the problem is with the charger or the cable by connecting your tracker to third-party chargers, computer or even to power banks. If none of these work, then you should focus your troubleshooting on the cable as well as to the charging port of your tracker. Any foreign materials or debris should be removed as they obstruct the normal charging process.
Another thing you should also check is if the tracker or its charger heats up while charging because that’s a sign of a hardware problem. In such case, there’s only so much you can do so you have to bring the phone back to the store so that a technician can check it for you.
I hope that we’ve been able to help you fix the problem with your device. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
Connect with us
We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.