How To Fix Corrupted Data Error On PS4

The PlayStation is a popular gaming console that was first released in 2013. The latest version of this console is the PS4 Pro which is capable of playing the latest games in 4K resolution at faster frame rates. Although this is a solid device there are instances when some issues can occur which can become quite annoying. One such issue which we will be troubleshooting today is the corrupted data error on PS4.

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How to Fix Corrupted Data Error on PS4

The corrupted data error might sound like a scary problem but in fact it is one of the easiest problems to fix. Most of the time this issue usually concerns the game data and not the system data and you will usually see an error message labeled CE-34875-7 or NP-32062-3. This happens when you are trying to install a game and when this happens you will be left with an unplayable game.

  1. Delete the game data.

    The quickest way to fix this problem is to delete the game data file.
    To do this, follow these steps:
    -Go to Notifications on the PS4 Home screen.
    -Press OPTIONS button on the controller and select Downloads.
    -From here highlight the corrupted data (grey thumbnail with a jagged line through it).
    -Press OPTIONS button then delete the data.
    Use a microfiber cloth to wipe the game disk then try to install it again. In case you are installing a downloaded game then delete the downloaded file and try to download and install it again.Ghost of Tsushima saved game

  2. Rebuild PS4 Database.

    If the issue persists then proceed with rebuilding your game database. Here's how:
    -Turn off the PS4 completely.
    -When the device is off, press and hold the Power button. Release it after you’ve heard two beeps: one when you initially press, and another about seven seconds later.
    -Once the PS4 boots into “Safe Mode,“ connect a DualShock 4 controller to your PS4 with a USB cable and press the PS button.
    -Select the option “Rebuild Database”.
    Wait for the process to complete then restart the PS4.Safe mode Update System software 1

What to do if your game still won’t work?

Most of the time, doing the two solutions above should be enough to fix game that won’t play due to corrupted data. If your game still won’t play though, the cause of the problem must be something else entirely.

If you’re having an issue with a physical game, it’s possible that the cause may be a dirty or damaged game disc and your PS4 is not reading it. Wipe the game disc with a clean, soft cloth before inserting it to the console.

If the game you’re having an issue with is a digital copy, delete the game entirely, including its saved game files and re-install the game.

Suggested readings:

Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.

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