How To Fix Galaxy Watch 4 Won’t Turn On Issue

There are several factors that can cause your Samsung Galaxy Watch 4 to not turn on. It could be due to the battery not having enough charge, a software glitch, or even a hardware issue. To fix this you will need to perform several troubleshooting steps.

The Samsung Galaxy Watch 4 is the latest smartwatch of Samsung and the very first that uses Google’s Wear OS instead of Tizen. It now has a more robust ecosystem with a lot of apps to choose from. This smartwatch comes with several outstanding features such as an IP68 rating, Super AMOLED display, as well as more than 2 days of battery life on a single charge.

What do I do if my Galaxy Watch won’t turn on?

One of the problems that you might encounter with your Galaxy Watch is when it does not turn on. This can be an annoying issue especially if you want to use the device.

Here’s what you need to do to fix this problem.

Solution 1: Charge your Galaxy Watch 4 smartwatch

The first thing you will need to do is to make sure that the Galaxy Watch has sufficient charge. If the watch is completely discharged then it won’t turn on. The actual charge time will vary depending on the charger you use and the watch’s state. Try charging the Galaxy Watch for at least and hour then check if it turns on.

To properly charge your Galaxy Watch

Place the smartwatch on top of the wireless charging pad.

Allow the watch to charge for at least 1 hour.

If the charging indicator does not appear then press the Home key (Power key) once.

If an error occurs while charging remove the watch from the charger then place it back on the center.

If your watch heats up while charging disconnect it form the charger then close all running apps. When the watch cool down try charging it again.

Time needed: 5 minutes.

Additional steps

  1. Make sure to use the wireless charging dock designed for your watch model.

    Don’t use a charging dock designed for another model this might not work with your Galaxy Watch.galaxy watch 4 charging dock

  2. Check the charger cable and adapter.

    Make sure that the charging cable is not damaged It’s best to use a Samsung approved charger.Samsung charger

  3. Try using another power outlet.

    There’s a possibility that the outlet you are using to plug the adapter is not working.power outlet

Solution 2: Soft reset the Galaxy Watch 4

Soft reset the Galaxy Watch 4

If your watch does not turn on then you should consider doing a soft reset. This process is often done to simulate a “battery pull” when the watch is unresponsive, frozen, or doesn’t power on.

Soft Reset

Press and hold the Power button and Back button for approximately 7 seconds or until the watch power cycles.

You can also try performing these additional steps.

Additional steps

Press and hold the Power button for 10 seconds. Check if the watch turns on.

Press and hold both the buttons on your watch until you see the Samsung logo.

Press and hold the Power button or both the buttons when it’s charging on the cradle. Check if the watch turns on.

There’s also a possibility that the physical buttons of the watch are jammed. Try pressing it multiple times or blow air on it from all sides to release the stuck buttons.

Solution 3: Factory reset the Galaxy Watch 4

Factory reset the Galaxy Watch 4

Performing a factory data reset will remove all data from the device. This is the last troubleshooting step you should perform for this particular issue.

Factory reset

Ensure your watch is powered off.

Press and hold the Power/Home button (right-edge) until ‘Rebooting’ appears at the bottom of the screen then release.

Press the Power/Home button repeatedly until the ‘Select REBOOT MODE’ screen appears.

Select Recovery. Press the Power button to cycle through options

When ‘Recovery’ is highlighted as seen in the image above, press and hold the Power/Home button until the device reboots again. Allow several minutes for the reboot process to complete.

Set up your device.

How do I turn on my Samsung Galaxy 4 watch?

How do I turn on my Samsung Galaxy 4 watch?

Here are some tip for you to consider in order to get the most out of your Samsung Galaxy Watch and ensure that it performs well.

Make sure to update the Samsung Galaxy Watch software

Make sure to update the Samsung Galaxy Watch software

Software updates are regularly being released for your Galaxy Watch to improve its performance and eliminate any bugs present in the current software version.

It’s always a good idea to keep your watch software updated.

Update watch software with an Android phone

Make sure the watch has at least 30% charge on it before starting the update process.

On the connected phone, navigate to and open the Galaxy Wearable app.

Tap Watch setting

Tap Watch software update.

If your watch displays a Home tab, swipe to and tap Watch software update or Band software update.

Tap Download and install.

Activate power saving mode on Samsung Galaxy Watch to conserve battery life

To extend the battery life of the watch you can activate the power saving mode.

From the watch Apps screen, open Settings

Tap Battery.

Tap the Power saving slider to turn on or off.

Tap Watch only to get even more battery life.

Feel free to visit our YouTube channel for additional troubleshooting guides on various devices.


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