What To Do If You Forget Nintendo Switch Parental Control PIN in 2023

Are you having a problem accessing the Parental Controls because of an incorrect PIN on your Nintendo Switch? If you do, then you are on the right track. In this guide, we will provide the steps on how to locate or reset when you forget the Parental Control PIN for the console.

What is Parental Controls?

Kids can play a variety of games and purchase anything they want on Nintendo eShop with just a few clicks on their console. With these features that can be easily accessed, parents and guardians have the option to turn on the Parental Controls function and create a PIN to give kids certain limits on their Nintendo Switch. 

How to Locate A Forgotten Parental Controls PIN

If you forget the Parental Control PIN for your console, you have the option to locate or reset the PIN. Follow the steps to identify the correct PIN without resetting the PIN below. Take note that this option is only applicable when the console is linked to the Parental Controls App on your smart device. 

  1. Launch the Parental Controls App.
  2. Select Settings located at the top right corner. 
  3. Tap PIN. The correct PIN should show under Current PIN

How to Reset A Parental Controls PIN

Estimate Cost : 0

Time Needed : 5 minutes

If the Nintendo Switch is not linked to the Parental Controls Application, you can reset the PIN from the console instead. The detailed steps are shown below for your reference.

  1. Go to the Home screen of your console.

    The home screen is usually where you can find most of the games installed on your console.
    home screen 3

  2. Select System Settings.

    This contains all the menus where you can make changes.Nintendo Switch System Settings

  3. Tap Parental Controls.

    It's the 4th option from the top.Parental Controls 1

  4. Tap Parental Controls Settings.

    You have to look at the right pane for it.Parental Controls Settings

  5. Press the X button found on the right Joy con.

    You can find it at the right joycon.

  6. Choose Next.

    You will then be brought to the next screen.

  7. Choose Next again.

    This brings you to the next screen.

  8. Press the plus (+) or minus (-) sign Button to choose Forgot PIN.

    Take note of the Inquiry Number reflected as this will be required to reset the PIN.

  9. Contact Nintendo Customer Support.

    You have to provide the Inquiry Number to get a master key to be used to reset your PIN.
    nintendo support

  10. Press Enter Master Key on your screen.

    The number will be given by the Nintendo representative.
    nintendo forgot pin

  11. Create a set of numbers for your new Parental Controls PIN.

    You have to nominate a number you can easily remember.
    nintendo pin

  12. Press the Home button to close the System Settings section.

    The Home button can be found on the right joycon.

  • JoyCon
  • Nintendo Switch

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Harvey Hisona

Harvey is keen with mobile technology and loves writing about all things mobile. He is passionate in helping technology-challenged people by finding resolution to their issues. Contact me at Email

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