The ‘Unfortunately, Instagram has stopped’ error simply means that the Instagram app has crashed for some reason. It could be due to a temporary problem with the app only or a firmware issue that needs to be addressed as soon as possible. Most of the time, it’s not really a serious problem which means that you can fix this problem easily without any help from a technician.
In this post, I will walk you through in troubleshooting your Galaxy S10 Plus with Instagram has stopped error. This has been one of the common issues reported by users but it’s not really that hard to fix. We already encountered this problem in the past so we already have some things we can share with you that could help you get rid of this error. If you’re one of the owners of this device and are currently having this error, then read on as this article may help you.
Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.
Troubleshooting Galaxy S10 Plus with Instagram has stopped error
Instagram is one of the most popular apps today and it’s being updated regularly so that it would run without any problem on all platforms. However, there are times when issues occur either on the server or your phone and that could be the reason why you get the Instagram has stopped error every now and then. Now, here’s what you need to do to try and fix this problem…
Restart your phone first
The first thing you should do if reboot your device especially if it’s the first time you encountered the Instagram has stopped error. It’s because the error could be just a result of a minor glitch in the firmware or app. More often, a simple reboot will fix issues like this. Or better yet, try to do the forced reboot which is far more effective.
Just press the volume down and power keys at the same time and hold them together for 10 seconds or until the logo shows on the screen. Your Galaxy S10 Plus will restart and after that, try to open the app and see if the Instagram has stopped error still shows up. If it still does, try the nex solution.
Clear cache and data of Instagram app
Now, this will reset the app back to its default settings and configuration and if the problem is with the app itself, this is enough to make it work perfectly again. It’s possible that some of its cache or data files have been corrupted as such is the case with the issues we’ve encountered before. To rule this possibility out, follow these steps to reset Instagram:
- Swipe down from the top of the screen to pull the notification down.
- Tap the Settings icon on the top-right corner of the screen.
- Scroll to and tap Apps.
- Now, look for Instagram and tap on it.
- Tap Storage.
- Touch Clear cache.
- Touch Clear data and tap OK at the bottom of the screen to confirm your action.
After this, open the app to see if the Instagram has stopped error still pops up and if it still does, then try the next solution.
Update Instagram app if update is available
Apps that are developed by big companies are being updated regularly to address common issues. An update may have already been rolled out for this application so the next thing you must do is find out if there’s an update available. Here’s how it’s done…
- From the Home screen, tap Play Store.
- Touch the Menu icon on the left side of the search bar (three lines stacked together).
- Tap My apps & games.
- Now, search for Instagram among the list. If you can find it, then there’s an update available for it. Tap the Update button on the right and wait until the process is done.
If Instagram is not included in the list of apps with available updates, then move on to the next solution.
Uninstall Instagram and then download it again
This is to make sure that you are running the latest version of Instagram on your device. Also, when you uninstall an app, you’re removing not only its cache and data files but also all its associations with other apps and services. Here’s how you do it:
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Apps.
- Find and tap Instagram.
- Tap UNINSTALL > OK.
- Reboot your phone to refresh its memory.
- Once it becomes active, open Play Store.
- Search for instagram and then install it.
When it comes to app issues, this procedure is often the end of the problem. However, if for some reason the Instagram has stopped error continues to bug you, then you have no other choice but to reset your phone.
Perform the master reset
For downloaded apps, we seldom resort to resetting the device it’s because those apps actually don’t have much power to cause some serious issues with the firmware. However, what we’re actually trying to find out here is if the error is just a result of a firmware issue. We need to rule this out and I’m pretty confident that a reset will fix it. However, you will have to take a little time backing up your files and data as they will be deleted during the process. Also, please try to remove your Google and Samsung accounts before the reset so that you won’t be locked out of your device.
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
I hope that this troubleshooting guide have helped you fix the Instagram has stopped error on your Galaxy S10 Plus. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!
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