Samsung Galaxy S10 Plus Troubleshooting

What issues are you experiencing?

Screen
Storage

Specifications

Memory
  • 1 TB, 12 GB RAM,
  • 128/512 GB, 8 GB RAM
  • microSD, up to 512 GB (uses SIM 2 slot) – dual-SIM model only
OS & CPU
  • Android 9.0 (Pie); One UI
  • Exynos 9820 Octa (8 nm) - EMEA
  • Qualcomm SDM855 Snapdragon 855 (7 nm) - USA/LATAM, China
  • Octa-core (2x2.7 GHz Mongoose M4 & 2x2.3 GHz Cortex-A75 & 4x1.9 GHz Cortex-A55) - EMEA
  • Octa-core (1x2.8 GHz Kryo 485 & 3x2.4 GHz Kryo 485 & 4x1.7 GHz Kryo 485) - USA/LATAM, China
  • Mali-G76 MP12 - EMEA
  • Adreno 640 - USA/LATAM, China
Audio
  • Comes with stereo speakers
  • 3.5mm jack
  • 32-bit/384kHz audio
  • Active noise cancellation with dedicated mic
  • Dolby Atmos/AKG sound
Battery Life
  • Non-removable Li-Ion 4100 mAh battery
  • Fast battery charging 15W
  • Fast wireless charging 15W
  • Power bank/Reverse wireless charging 9W
Display
  • Dynamic AMOLED capacitive touchscreen, 16M colors
  • 6.4 inches, 102.2 cm2 (~87.5% screen-to-body ratio)
  • 1440 x 3040 pixels, 19:9 ratio (~526 ppi density)
  • Corning Gorilla Glass 6
  • HDR10
  • Always-on display
Connectivity
  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth 5.0, A2DP, LE, aptX
  • GPS with A-GPS, GLONASS, BDS, GALILEO
  • NFC
  • FM radio (USA & Canada only)
  • USB 3.1, Type-C 1.0 reversible connector
Camera
  • 12 MP, f/1.5-2.4, 26mm (wide), 1/2.55", 1.4µm, Dual Pixel PDAF, OIS
  • 12 MP, f/2.4, 52mm (telephoto), 1/3.6", 1.0µm, AF, OIS, 2x optical zoom
  • 16 MP, f/2.2, 12mm (ultrawide)
  • Features LED flash, auto-HDR, panorama
  • Video recording at [email protected], [email protected], [email protected], HDR, dual-video rec.
  • 10 MP, f/1.9, 26mm (wide), Dual Pixel PDAF
  • 8 MP, f/2.2, 22mm (wide), depth sensor
  • Dual video call, Auto-HDR
  • [email protected], [email protected]
Build
  • Dimensions: 157.6 x 74.1 x 7.8 mm (6.20 x 2.92 x 0.31 in)
  • Weight: 175 g / 198 g (ceramic) (6.17 oz)
  • Build: Back glass (Gorilla Glass 5), aluminum frame
  • SIM: Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 dust/water proof (up to 1.5m for 30 mins)

Recent Posts

Fix “Unfortunately, Instagram has stopped” on Samsung Galaxy S10 Plus

By Felix Harley | March 22, 2019

The ‘Unfortunately, Instagram has stopped’ error simply means that the Instagram app has crashed for some reason. It could be due to a temporary problem with the app only or a firmware issue that needs to be addressed as soon as possible. Most of the time, it’s not really a serious problem which means that

Fix “Unfortunately, Twitter has stopped” on Samsung Galaxy S10 Plus

By Felix Harley | March 22, 2019

Being one of the most popular applications, Twitter is being updated regularly to prevent issues. However, we still received several complaints from our readers saying that they were getting the error “Unfortunately, Twitter has stopped” on their Samsung Galaxy S10 Plus. The error actually means that the app has crashed for some reason and it

How to fix Samsung Galaxy S10 Plus that’s running slow

By Felix Harley | March 22, 2019

The Samsung Galaxy S10 Plus is a premium device and probably the most powerful smartphone available in the market today. Needless to say, it’s fast…super fast. However, some owners have already been complaining because their units reportedly started running slow. Unless the device was running slow out of the box, there’s nothing you have to

Samsung Galaxy S10 Plus WiFi connection keeps dropping

By Harold | March 22, 2019

If your WiFi connection keeps dropping while you’re using your premium phone like the Samsung Galaxy S10 Plus, the issue could be minor and temporary. Needless to say, you may be able to fix it on your own without bringing the phone back to the store or shop. Network issues are often very easy to

How to change the wallpaper on your Samsung Galaxy S10 Plus

By Harold | March 20, 2019

The Samsung Galaxy S10 Plus has a punch hole on its screen and majority of owners want to hide or mask that’s why a lot of users want to change the wallpaper. Aside from that, the default wallpaper isn’t really that appealing so as for myself, the moment I got the phone, I immediately changed

Fix Samsung Galaxy S10 Plus that keeps losing signal

By Felix Harley | March 20, 2019

When it comes to wireless connections, signal is everything. We have received complaints from some Samsung Galaxy S10 Plus owners who reported that the phone keeps losing signal and this, of course, results to text message sending error or unexpected dropping of calls. But as long as your phone doesn’t have any apparent signs of