Samsung Galaxy S10 Plus Troubleshooting

What issues are you experiencing?

Power
Internet & Network
Camera
Operating System
Calls & Texts
Audio
Applications
Screen
Storage

Specifications

Memory
  • 1 TB, 12 GB RAM,
  • 128/512 GB, 8 GB RAM
  • microSD, up to 512 GB (uses SIM 2 slot) – dual-SIM model only
OS & CPU
  • Android 9.0 (Pie); One UI
  • Exynos 9820 Octa (8 nm) - EMEA
  • Qualcomm SDM855 Snapdragon 855 (7 nm) - USA/LATAM, China
  • Octa-core (2x2.7 GHz Mongoose M4 & 2x2.3 GHz Cortex-A75 & 4x1.9 GHz Cortex-A55) - EMEA
  • Octa-core (1x2.8 GHz Kryo 485 & 3x2.4 GHz Kryo 485 & 4x1.7 GHz Kryo 485) - USA/LATAM, China
  • Mali-G76 MP12 - EMEA
  • Adreno 640 - USA/LATAM, China
Audio
  • Comes with stereo speakers
  • 3.5mm jack
  • 32-bit/384kHz audio
  • Active noise cancellation with dedicated mic
  • Dolby Atmos/AKG sound
Battery Life
  • Non-removable Li-Ion 4100 mAh battery
  • Fast battery charging 15W
  • Fast wireless charging 15W
  • Power bank/Reverse wireless charging 9W
Display
  • Dynamic AMOLED capacitive touchscreen, 16M colors
  • 6.4 inches, 102.2 cm2 (~87.5% screen-to-body ratio)
  • 1440 x 3040 pixels, 19:9 ratio (~526 ppi density)
  • Corning Gorilla Glass 6
  • HDR10
  • Always-on display
Connectivity
  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth 5.0, A2DP, LE, aptX
  • GPS with A-GPS, GLONASS, BDS, GALILEO
  • NFC
  • FM radio (USA & Canada only)
  • USB 3.1, Type-C 1.0 reversible connector
Camera
  • 12 MP, f/1.5-2.4, 26mm (wide), 1/2.55", 1.4µm, Dual Pixel PDAF, OIS
  • 12 MP, f/2.4, 52mm (telephoto), 1/3.6", 1.0µm, AF, OIS, 2x optical zoom
  • 16 MP, f/2.2, 12mm (ultrawide)
  • Features LED flash, auto-HDR, panorama
  • Video recording at [email protected], [email protected], [email protected], HDR, dual-video rec.
  • 10 MP, f/1.9, 26mm (wide), Dual Pixel PDAF
  • 8 MP, f/2.2, 22mm (wide), depth sensor
  • Dual video call, Auto-HDR
  • [email protected], [email protected]
Build
  • Dimensions: 157.6 x 74.1 x 7.8 mm (6.20 x 2.92 x 0.31 in)
  • Weight: 175 g / 198 g (ceramic) (6.17 oz)
  • Build: Back glass (Gorilla Glass 5), aluminum frame
  • SIM: Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 dust/water proof (up to 1.5m for 30 mins)

Recent Posts

Samsung Galaxy S10 Plus Not Charging? Here’s what you need to do…

By Felix Harley | November 7, 2019

The Samsung Galaxy S10 Plus not charging issue is a new problem in a sense that the device itself is new but the charging problems have been happening to a lot of smartphone users. It could be just a minor issue caused by some apps or firmware or it could be a sign of a

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Fix Samsung Galaxy S10 Plus that keeps losing signal

By Felix Harley | November 7, 2019

When it comes to wireless connections, signal is everything. We have received complaints from some Samsung Galaxy S10 Plus owners who reported that the phone keeps losing signal and this, of course, results to text message sending error or unexpected dropping of calls. But as long as your phone doesn’t have any apparent signs of

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Samsung Galaxy S10 Plus shows “Unfortunately, Internet has stopped”

By Felix Harley | November 7, 2019

The error message “Unfortunately, Internet has stopped” that seems to be bugging some owners of the Samsung Galaxy S10 Plus means that the default web browser has crashed. Most of the time, when this error shows up, it could only be a problem with the app itself but since it’s a pre-installed application, it could

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How to Change Wallpaper and Theme on your Galaxy S10 Plus

By Felix Harley | November 7, 2019

When you look at your Galaxy S10 Plus screen, you keep on seeing the default wallpaper or theme on it and after awhile it will be boring to look at. So many users differ to what they want to see on their screen, it could be buildings, abstract, flowers, or even cartoons. In this article,

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