If your Galaxy A80 wifi is not working for some unknown reasons, there’s a series of things that you want to do to identify the root cause. Troubleshooting a wifi issue is not straightforward. If you want to know what to do, this article should help.
How to fix Galaxy A80 wifi not working | troubleshoot wifi issues
If your Galaxy A80 wifi is not working and you don’t know where to begin troubleshooting it, this guide should help. We try to include as many general solutions for wifi issues as possible so hopefully you’ll find one that will help. Wifi problems can have several causes so you’ll need to narrow them down in order to fix your issue. Learn what to do by following our solutions below.
Galaxy A80 wifi not working fix #1: Confirm wifi is working
There’s not much documented wifi issues on the Galaxy A80 at this time but if your wifi experience on this device is erratic, the first thing that you should do is to ensure that it’s not a problem with the wifi network itself. To check, what you want to do is see if there are other wireless devices having the same wifi trouble you’re in. If other devices are also experiencing problems when connected to the same wifi network, the most likely cause is the wifi itself. This means that there may be a router problem or the issue comes from the Internet Service Provider (ISP) itself. If you’re not sure, you can contact your ISP and ask for further help.
However, if the other wireless devices are working just fine on your wifi network, it means that your Galaxy A80 must be problematic. Continue troubleshooting it by following the solutions below.
In some cases, slow wifi connection is also viewed by some users to be no wifi connection problem. Slow internet may cause apps to not load properly or at all, thereby giving the impression that there’s no wifi internet. Try running a speed test and see how slow or fast the connection is. Try to run at least 3 tests. If the speed results say that connection is way below the speed you’re supposed to get, you must continue troubleshooting to understand where the problem is coming from.
Galaxy A80 wifi not working fix #2: Powercycle networking equipment
When troubleshooting any wifi issue, one of the most important basic things to do is to ensure that you refresh all networking equipment you’re using. If you’re only using a router, then make sure that you reboot it by unplugging it from the power outlet for at least 10 seconds. If you have other gadgets that’s connected to your router, like a hub or a modem, reboot them as well. The goal of this troubleshooting step is to refresh the network starting with the equipment that’s connected to the internet cable outside your home.
If you are not the administrator of the wifi you’re having a problem with, try ask if the above suggestion can be performed to clear up the system. Otherwise, let the administrator of your problem so you can be helped accordingly.
Galaxy A80 wifi not working fix #3: Perform soft reset
A good follow up troubleshooting step to a network refresh is to restart your tablet. The type of restart that you want to perform is called a soft reset. This should clear the system and possibly get rid of the bug as well. To do that, simply press and hold the Power and Volume Down buttons for about 10 seconds. Once the phone has restarted, release the buttons. This is usually effective in clearing bugs that developed when a system is left running for some time. We suggest that you restart your A80using this method at least once a week to lessen the chances of bugs.
For some Galaxy A80, there may be a slightly different way to arrive at the same method. Here’s how:
- Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
- From the Maintenance Boot Mode screen, select Normal Boot. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Wait for up to 90 seconds for the reset to complete.
Galaxy A80 wifi not working fix #4: Reset network settings
If your Galaxy A80 wifi is still not working at this point, the next thing that you want to do is to reset the network settings. A bug in your phone’s network configuration may also be causing the problem. Make sure to include reset network settings in your list of troubleshooting to keep network settings in top shape. Here’s how you do that:
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap General Management > Reset > Reset network settings.
- Tap Reset settings.
- If you have set up a PIN, enter it.
- Tap Reset settings. Once complete a confirmation window will appear.
Galaxy A80 wifi not working fix #5: Check wifi on Safe Mode
In some cases, wifi issues on Samsung Galaxy devices may be caused by a bad third party app. This happens if you install a bad app, poorly coded app, or malware. To check if one of the installed apps is causing your S80 wifi not working issue, follow these steps, you can restart the phone to safe mode. Here’s how to restart your device to Safe Mode:
- Press and hold the Power button until the Power off window appears then release.
- Touch and hold Power off until the Safe mode prompt appears then release.
- To confirm, tap Safe mode.
- The process may take up to 30 seconds to complete.
- Upon reboot, “Safe mode” appears in the lower-left of the home screen.
Don’t forget: safe mode blocks third party apps but it won’t tell you which of them is the real cause. If you think that there’s a rogue third party app in the system, you must identify it. Here’s what you need to do exactly:
- Boot to safe mode.
- Check for the problem.
- Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
- After you uninstall an app, restart the phone to normal mode and check for the problem.
- If your A80is still problematic, repeat steps 1-4.
Galaxy A80 wifi not working fix #6: Refresh system cache
Android uses a special set of temporary files called system cache to load apps quickly. Sometimes, this cache gets corrupted causing all sorts of problems. To check if you have a system cache problem, you can wipe the cache partition to clear the system cache and replace it with a new one. Here’s how it’s done:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight ‘wipe cache partition’.
- Press Power button to select.
- Press the Volume down key until ‘yes’ is highlighted and press the Power button.
- When the wipe cache partition is complete, “Reboot system now” is highlighted.
Galaxy A80 wifi not working fix #7: Factory reset
Some forms of wifi troubles are caused by a software fault. To check if that’s the case, you can return all software settings to defaults by performing a factory reset. Make sure to create a backup of your personal data first before wiping the device. Below are the two ways to factory reset your A80:
Method 1: How to hard reset on Samsung Galaxy A80via Settings Menu
This is the easiest way to wipe your Galaxy A80. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.
- Create a backup of your personal data and remove your Google account.
- Open Settings app.
- Scroll to and tap General management.
- Tap Reset.
- Select Factory data reset from the given options.
- Read the information then tap Reset to continue.
- Tap Delete All to confirm action.
Method 2: How to hard reset on Samsung Galaxy A80using hardware buttons
If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.
- If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
- Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
- Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
- Press and hold the Volume Up button and the Bixby button at the same time.
- While still holding the Volume Up and Bixby keys, press and hold the Power button.
- The Recovery screen menu will now appear. When you see this, release the buttons.
- Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
- Press the Power button to select ‘Wipe data/factory reset.’
- Use Volume Down to highlight Yes.
- Press the Power button to confirm factory reset.
Galaxy A80 wifi not working fix #8: Send your device in for repair
Should none of the above software solutions work, your A80 must have a hardware problem that needs fixing. Contact Samsung for help. If you have a nearby Samsung Service Center, you can also bring your device there so it can be physically examined.