How To Fix Bose Soundlink Color II Does Not Charge

If you want a Bluetooth speaker with a bold sound quality, Bose Soundlink Color II is the speaker of choice. A lightweight Bluetooth speaker perfect for use in any outdoor activities. With its bright colors to choose from, you can never go wrong with this speaker. Even though Bose Bluetooth speakers is considered to be one of the best speakers in the market today, there are certain issues that Bose customer reports such as the speaker is not charging. In this article, we will talk about Soundlink Color II and troubleshooting methods that you can do to fix it Soundlink Color II Does Not Charge.

What to do if Bose Soundlink Color II Does Not Charge

Bose Soundlink Color II won’t charge can be caused by several factors such as faulty USB charging cables, power outlet not functioning, minor software issues to an outdated software of the speaker. Listed below are troubleshooting methods that you can follow to fix the problem.

Here’s a short overview of the speakers specifications for reference:

  • Dimensions: 5.25″ H x 5″ W x 2.25″ D 
  • Weight: 1.2lbs
  • Inputs: 3.5mm auxiliary input
  • Outputs: Micro USB port
  • Wireless range: 30 ft (9meters)
  • Battery Life: 8 hours

Method 1: Disconnect and Reconnect USB cable

This method is done to check if the problem is caused by a faulty USB charger, charging cable and or the speaker itself.

First, you need to unplug USB cable from both ends (speaker and power outlet). Then after a few seconds, reconnect the ends again. Make sure both ends are connected properly.

Next, use a different USB charging cable. To check if there is an issue with the current USB cable, try to use a different cable and see if the issue is fixed.

Then, use a different charger. Charging time of the speaker varies with the charger being used. It usually depends on the current rating that the charger has. If your charger has a higher rating of about 1.6 amp or 1600 milliamps, charging time is faster as compared to a lower rating of 0.5 amp or 500 milliamp charger. To see if the issue is caused by the charger, try using a different charger and then check if the problem is fixed.

It is highly recommended to use a genuine USB cable to prevent issues on your speaker.

Method 2: Make sure Power Outlet is working

Normally, when you plug the speaker to a power outlet to charge it, it usually emits a tone. However, when a tone can’t be heard, try plugging another electronic device to a wall charger. If the electronic device still did not charge, then the power outlet is not working. But if the electronic device charges when plugged to the power outlet, then its safe to say that power outlet if functioning and is not the culprit for this problem.

Method 3: Reset Bose Soundlink speaker

Rebooting speaker is the same as rebooting a smartphone. It is recommended to reset electronic device to fix minor issues that occurs. Note: Resetting erases all saved settings bringing speaker back to its factory default state.

Follow the steps below to reset Bose Soundlink:

  1. Press the Power Button to turn speaker ON
  2. Press and hold Power Button for 10 seconds to 15 seconds. When a blue blinking light appears, release the power button. Wait for the voice prompt to ask you to select a language.
  3. Reset is now complete.

Plug the speaker again and then check if the does not charge issue still occurs.

Method 4: Install product updates

An outdated versions can cause issues that needs updates that fixes bug and provides products enhancements.

Updating and installing the latest product software updates is pretty simple and it has two available options to choose from. First, you can update using the Bose connect app on your smartphone OR you can connect the speaker to the computer and use Bose Online Updater found on Bose Website.

Method 5: Enable Ship mode

If you plan on not using the speaker for a longer period of time, it is recommended to enable the ship mode feature on the speaker. This feature protects the battery.

Follow the steps below to enable ship mode on Bose Soundlink:

  1. Plug Bose Soundlink to the power outlet
  2. Press and hold Multi Function Button. It is located in between the volume down and volume up buttons.
  3. While still pressing Multi function button Unplug Bose Soundlink speaker from the power outlet.
  4. Release Multi Function Button.

To Disable ship mode:

  1. Plug the speaker to the power outlet and allow it to charge for about an hour.

Method 6: Battery needs replacement

If none of the methods mentioned above fix does not charge issue on Bose Soundlink Color II, you may need to bring it in for service and have the battery replaced. Soundlink Color II uses a lithium ion battery. Just like with any lithium ion batteries, it loses its charge after months of using it. Check whether the battery needs replacement that why it does not charge and bring it in for service.

Hope this article helps with SoundLink Color II Does Not charge issue. For more troubleshooting videos, visit our TheDroidGuy Youtube Channel.