If you want to use Discord on your PC, there are two options available for you. Discord can work in both browser and in separate application form. In this troubleshooting article, we’ll show you the solutions that you can try if Discord is not loading in Google Chrome browser, which is the most popular browser among gamers and non-gamers alike.
How to fix Discord not loading in Chrome?
If you don’t want to use the Discord desktop app and wants to stream with a web browser, you can do so with Google Chrome. While the Discord app for Windows is better than using the Discord on a web browser, the latter is more convenient and won’t take additional installation space from your hard drive. However, using the web version of Discord may lead to some problems and many users may sometimes realize that it’s not streaming contents, or even loading the main page. If you have any of these problems, below are the solutions that you can try:
Fix #1: Verify the server status of Discord.
Before doing any advance troubleshooting, you want to make sure that there’s no problem with Discord servers at the moment. To do that, you need to go to the official Discord server status page.
Fix #2: Restart Google Chrome.
If there are no Discord server issues at the moment, the next thing that you want to do is to ensure that you restart the Google Chrome browser. To do that, just open Task Manager (CTRL+SHIFT+ESC) application, find Google Chrome, and hit the End Task button. Afterwards, launch Discord and and see if it’s now loading normally.
Fix #3: Disable Google Chrome fullscreen mode.
Streaming Discord while Google Chrome is in fullscreen mode may cause a bug that interferes with Discord. Try to run Chrome in Windowed mode and see if that will fix the issue. To do that, just press the F11 button on your keyboard. If you can’t disable fullscreen mode with F11, simply hover your mouse at the middle top part of Chrome and press the X button.
Fix #4: Turn off Hardware Acceleration.
Both the Discord app and Google Chrome browser are designed to offload certain tasks to the GPU in order to lighten the load of the CPU. This feature is called Hardware Acceleration and is usually available has the necessary hardware.
Sometimes, this feature can lead to problems though. You can try to disable Hardware Acceleration in both applications to see if any of them will help in fixing the issue. For this troubleshooting, you only need to disable hardware acceleration in Chrome because the option is not available for the Discord web version.
Disabling Hardware Acceleration in Chrome.
- Open Google Chrome.
- Click on the three dots at the upper right and go to Settings.
- In the Settings search box on top, type in “hardware” and disable Use hardware acceleration when available.
- Restart Google Chrome and check for the problem.
Fix #5: Check your internet connection.
Discord may not load in your browser if your internet connection is slow or if it keeps on disconnecting. You have to ensure that your home network can handle Discord traffic while you’re gaming or streaming. You can check your internet speed by running a speed test. You must be able to maintain a decent 5 Mbps for both download and upload in order to use Discord without issues.
If you think that your internet connection is slow, disconnecting, or needs an upgrade, consider getting help from your Internet Service Provider.
The general rule here is to make sure that you don’t have any internet connection problem that hinders Discord. If you’re on wifi, try to see if connecting your PC directly to the router will speed things up and fix the issue.
If Discord is still not loading in Chrome at this point, proceed to the next solution.
Fix #6: Clear Chrome browsing history and cache.
If you can’t still run Discord normally in Chrome, the next thing that you can do is to delete the browsing history and refresh its cache.
Follow the steps below to clear the cache in Google Chrome:
- Open Google Chrome.
- Click on the three-dots at the upper right.
- Click on Settings.
- Go to Privacy and security section and click on Clear browsing data.
- Select your preferred Time range. We recommend that you select All time for this.
- Make sure to select the box for Browsing history, Cookies and other site data, and Cached images and files.
- Click on Clear data.
- Restart Chrome and check for the Twitch buffering issue again.
Fix 7: Reset Google Chrome.
Another troubleshooting step that you can do on Chrome is to reset it. Doing this should return the browser to its default settings, which, hopefully, is enough to get rid of bugs.
Here’s how you want to do it:
- Open the Google Chrome browser.
- Click on the three-dots at the upper right.
- Select Settings.
- Scroll down to Advanced.
- Select Restore settings to their original defaults.
- Click the Reset settings button.
- Open Discord on Chrome and check for the problem.
Fix #8: Disable VPN or Proxy server.
If you’re using a VPN or proxy server, now is the time to check if any of them is causing Discord to fail to load. Your Discord stream Chrome may be affected by poor VPN performance so consider using another location, or simply turn off the VPN or proxy.
Fix #9: Use the desktop Discord app.
If Discord is still not launching or or loading in Chrome, the last option that you can try in this case is to use the Discord app. You can download and install it in your PC.
Alternatively, you can try to use another browser such as Microsoft Edge or Mozilla Firefox if you continue have trouble launching Discord in Chrome.
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