Xiaomi Mi 6 Troubleshooting

Welcome to our Xiaomi Mi 6 troubleshooting page!

We will start supporting this phone and its users when it’s released and it’s in this page that we will post every link that points to our articles that have something to do with Mi 6. Mostly, we will be publishing troubleshooting guides as well as solutions to problems sent by our readers and we will be tackling every possible issue that might occur in this device.

Aside from troubleshooting guides, we will also be publishing tutorials, how tos, tips and tricks. this page might become a great resource for you if you’re one of the owners of this phone so it’s better you bookmark it so it would be easier for you to find it when you need help in the future.

Now, if you have concerns, try to find issues that are similar with yours and use the solutions or workarounds we suggested, if they don’t work for you, then feel free to contact us by completing our Android issues questionnaire so that we can provide you with some procedures you can use to try and fix the problem with your device.


Key Features

  • Android 7.1.1 (Nougat)
  • Qualcomm MSM8998 Snapdragon 835
  • Octa-core (4×2.45 GHz Kryo & 4×1.9 GHz Kryo)
  • Dual 12 MP Rear-Facing Camera
  • 8 MP Front-Facing Camera
  • Splash resistant
  • Fingerprint Scanner (front-mounted)
  • Bluetooth 5.0
  • Li-Po 3350 mAh battery




  • IPS LCD capacitive touchscreen, 16M colors
  • 5.15 inches (~71.4% screen-to-body ratio)
  • 1080 x 1920 pixels (~428 ppi pixel density)
  • MIUI 8.0

Firmware and Processor 

  • Android 7.1.1 (Nougat)
  • Qualcomm MSM8998 Snapdragon 835
  • Octa-core (4×2.45 GHz Kryo & 4×1.9 GHz Kryo)
  • Adreno 540


  • Dual 12 MP (27mm, f/1.8, OIS 4-axis & 52mm, f/2.6), 2x optical zoom, phase detection autofocus, dual-LED (dual tone) flash
  • 1/2.9″ sensor size, 1.25 µm @ 27mm & 1.0 µm @ 52mm pixel size, geo-tagging, touch focus, face detection, HDR, panorama
  • Video: [email protected], [email protected], [email protected]
  • 8 MP, 1080p


  • Non-removable Li-Po 3350 mAh battery


  • 64 GB or 128 GB ROM
  • 6 GB RAM


  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, DLNA, hotspot
  • Bluetooth 5.0, A2DP, LE
  • comes with A-GPS, GLONASS, BDS
  • Type-C 1.0 reversible connector


  • comes with a loudspeaker, dual speakers
  • Active noise cancellation with dedicated mic


  • Dimensions: 145.2 x 70.5 x 7.5 mm (5.72 x 2.78 x 0.30 in)
  • Weight: 168 g / 182 g (Ceramic) (6.42 oz)
  • Splash resistant


Basic Troubleshooting

It is imperative you take time troubleshooting your phone if you encounter problems with it. It’s because not all problems are serious. There are those that can easily be fixed by basic troubleshooting procedures and doing so may save your from a trip to the tech.

When you have a problem with your phone, try to run it in Safe mode first to know if the problem still occurs while the device is in that environment. In safe mode, all third-party elements are temporarily disabled so if the problem doesn’t show up, then it means one or some of the apps you installed is causing the problem.

If the problem, however, started after update, there’s a possibility that some of the system files and caches got corrupted or are already obsolete. So, if the problem still shows up even in safe mode, then you should try wiping the cache partition to delete all system caches. If the problem still persists, you should try doing the master reset to bring the phone back to its factory default settings.

Problems / Solutions

  Power Issues

  Operating System Issues

  Apps Issues

 Internet / Network Issues

 Calling Issues

 Texting Issues

 Camera Issues

 Sound Issues

 Memory Issues

 Screen Issues


Tutorials & How Tos

Systems & Settings

Apps & Data

Contacts & Calling

Network & Connections

Email & Messages

Camera, Sound, Media & Notifications

Hardware & Storage


Tips & Tricks



Device Management