Fixing The UE Wonderboom 3 Distorted Sound Issue

Audio quality issues on your Ultimate Ears Wonderboom 3 can be frustrating and affect your listening experience. Distorted sound can occur due to a variety of reasons, such as low battery, connectivity issues, or even hardware problems. However, there are steps you can take to troubleshoot and fix the problem. By following some simple troubleshooting steps, such as clearing the Bluetooth pairing list, resetting the speaker, or updating the firmware, you can often restore the speaker’s audio quality and enjoy your music without any distortion.

The Ultimate Ears Wonderboom 3 is a popular Bluetooth speaker that provides a powerful sound quality in a portable package. The speaker is designed for outdoor use with an IP67 rating that makes it waterproof, dustproof, and drop-proof. It features a long battery life of up to 13 hours, and can connect wirelessly with other UE Wonderboom 3 speakers for an immersive stereo sound experience.

Technical specifications:

• Dimensions: 104mm x 95.3mm
• Weight: 420g
• Battery life: Up to 14 hours
• Connectivity: Bluetooth 5.0
• Frequency response: 90Hz – 20kHz
• Waterproof rating: IP67
• Dustproof rating: IP67
• Bluetooth range: 33m (100ft)
• Speaker drivers: Two 40mm active drivers and two 46mm x 65mm passive radiators (Double the sound+ True Wireless Stereo)
• Battery level indicator: LED lights
• Power input: 5V DC, 1A

Why does my UE Wonderboom 3 Bluetooth speaker sound distorted?

One of the issues that you might experience with Ultimate Ears speakers is when it is producing static noise or the sound quality is not that good. This can be an annoying experience especially when you are listening to your favorite music.

Here’s what you need to do to fix the crackling sound issue on your Ultimate Ears Wonderboom 3.

Solution 1: Restart the Ultimate Ears Wonderboom 3 Bluetooth speaker

One of the factors that can cause poor sound quality issues on your portable speaker is a software glitch. In order to fix this you should restart the Bluetooth speaker to refresh its software.

Restarting Ultimate Ears Wonderboom 3

Power off the Wonderboom 3 by pressing and holding the power button until you hear the shutdown tone.

Wait for a few seconds to make sure the speaker is completely turned off.

Press and hold the power button again until you hear the startup tone. The Wonderboom 3 will now turn on and be ready for use.

You also have to restart the Bluetooth audio device the Ultimate Ears Bluetooth speaker is connecting to. Once the Bluetooth device has restarted try to check if the sound quality improves.

Solution 2: Lower the volume of your Ultimate Ears Wonderboom 3

When playing music at maximum volume on your Ultimate Ears Wonderboom 3, you may experience a static noise or distortion that sounds like a blown speaker. This is due to various factors such as speaker limitations, power limitations, and signal overload.

Your portable speaker has a limit to how loud it can play music without distorting the sound, and the power amplifier may not be able to deliver enough power to maintain a clear signal at high volume. To fix this issue, try reducing the volume and checking if the JBL speaker crackling sound issue still occurs.

Solution 3: Change the audio source

If you’re experiencing sound quality issues on your Ultimate Ears Wonderboom 3, such as static noise, it could be due to the audio source. A possible cause is a third-party app used to play music. To isolate the problem, try switching to a different app or source to see if the distortion is isolated to that particular app.

Another troubleshooting step to consider is to play a different music to determine if the issue is caused by the particular music you are playing. By taking these steps, you can identify the source of the sound quality issue and find a solution to fix it.

Solution 4: Update your Ultimate Ears Wonderboom 3 software

One of the reasons why you are experiencing sound issues on your Ultimate Ears Wonderboom 3 speaker is because of a bug in it current software version. Try updating the software of the speaker then check if this fixes the problem.

Software update Ultimate Ears Wonderboom 3

• Download the Ultimate Ears app: The first step is to download the Ultimate Ears app from the Apple App Store or Google Play Store.
• Connect the speaker to the app: Connect the UE Wonderboom 3 to the Ultimate Ears app by turning on the speaker and enabling Bluetooth on your device.
• Check for updates: In the Ultimate Ears app, go to the “Device Settings” section and check if there are any firmware updates available for the UE Wonderboom 3.
• Install the update: If an update is available, follow the on-screen instructions to install it. The update process may take several minutes, so be patient.
• Confirm the update: After the update is complete, the speaker will restart and the new firmware version will be installed.

Make sure to keep the speaker connected to a power source during the update process to ensure that the battery does not run out.

Solution 5: Charge your Ultimate Ears Wonderboom 3 speaker

Insufficient battery charge is one possible reason why your Ultimate Ears Wonderboom 3 speaker might experience sound quality issues. To troubleshoot this issue, check the battery level of the speaker and the device it’s connected to. It’s crucial to ensure that the speaker is fully charged to prevent sound quality problems.

Charging the Ultimate Ears Wonderboom 3

• Locate the charging cable that came with your Wonderboom 3.
• Connect the charging cable to a power source such as a wall adapter or USB port on your computer.
• Locate the charging port on the Wonderboom 3, which is located under a rubber flap on the back of the speaker.
• Plug the charging cable into the charging port.
• The power LED on the Wonderboom 3 will light up to indicate that the speaker is charging.
• Wait for the battery to fully charge. It can take up to 2.6 hours to fully charge the Wonderboom 3.
• Once fully charged, unplug the charging cable from the speaker and the power source.

Solution 6: Factory reset your Ultimate Ears Wonderboom 3 speaker

Performing a hard reset or factory reset will erase the data and settings done on the portable speaker and bring it back to its default settings. This is a useful troubleshooting step when experiencing problems caused by faulty configuration settings.

Hard reset

• Press and hold the power button: Locate the power button on the speaker and press and hold it for 10 seconds until the LED light starts flashing.
• Release the power button: After the LED light starts flashing, release the power button. The speaker will now enter factory reset mode.
• Wait for the reset to complete: The reset process may take a few seconds to complete. The LED light will turn off once the reset is complete.
• Re-pair the speaker: After the reset is complete, you will need to re-pair the speaker with your device by following the usual pairing process.

Solution 7: Bring your UE Wonderboom 3 speaker to a service center

If you’re experiencing sound problems with your speaker, it might be due to a hardware issue. The possible causes of hardware-related sound issues include a damaged speaker or a faulty circuit board.

In this case, you may need to have your speaker fixed by the nearest authorized dealer or service center. They can assess the extent of the damage and provide the necessary repairs to restore your speaker’s functionality. It’s crucial to have your speaker checked by a professional to avoid further damage and ensure that your device operates optimally.

Frequently Asked Questions