Are you experiencing the Sling TV not working issue? there are several factors that can cause this problem such as a slow internet connection, outdated software, corrupted cached data, or a server problem. To fix this you will need to perform several troubleshooting steps.
Sling Tv is a streaming service that allows users to stream live TV using the internet. Unlike other similar services such as Netflix, Hulu, or amazon Prime Video, Sling TV users watch each channel playing in real time just as they would view the channel on cable or satellite TV. Some of the popular channels available are CNN. Food Network, History Channel, and ESPN just to name a few.
Does Sling TV have streaming issues?
One of the problems that you might encounter while watching Sling TV is the freezing and buffering issues. This can be a frustrating issue since you won’t be able to watch Sling TV shows properly.
Here’s what you need to do when experiencing issues with the Sling TV app.
Solution 1: Check your internet connection
Sling TV a streaming platform that needs an active internet connection to work properly. If you have a slow internet speed then there’s a possibility that the Sling TV app will experience buffering issues on your Fire TV, Roku device, or Smart TV.
What you will want to do first is to check the internet connection speed of the network that the Sling TV app is using.
Checking your internet speed
Open a browser on your streaming device.
Go to speedtest.net. This is an online speed test tool that is free to use.
Click on Go. This will start the speed test.
In order for the Sling TV app to stream content you should have a stable internet connection. The results should match your subscription plan from your internet service provider.
The recommended speed to view shows on the the Sling app are as follows:
- 3 Mb/s or higher if using portable streaming devices such as tablets or smartphones.
- 5 Mb/s or higher for Single stream users.
- 25 Mb/s or higher for households with multiple streaming devices or multiple users.
If you have a slow or no internet then you can check if this is caused by an issue with your Wi-Fi network.
Turn off your the streaming device with the Sling app.
Unplug your Modem and Router from the power source.
Wait for a minute then plug your modem and router back into the power source.
Wait until the lights turn back on.
Turn on the streaming device.
Reconnect streaming device with the Sling app to the internet.
Try to check if the Sling TV issue still occurs.
Here’s what you can do to get a stable internet signal on Wi-Fi.
- Try to disconnect other devices connected to the Wi-Fi router while you use Sling TV. This will allow the app to use the maximum internet bandwidth.
- Move the streaming device closer to the router . This will allow the device to get a much stronger Wi-Fi signal strength.
- If you have a dual band router try to connect the Roku streaming device to the 5Ghz band instead of the 2.4.
Another way to fix internet related issues is by using a wired connection. If your streaming device is able to connect to the router using an ethernet cable then try using this as this is a much more stable connection method.
Solution 3: Check the Sling TV servers
Sometimes a server outage can cause the Sling TV to stop working on your Fire TV, Roku, or Android device. The Sling servers might be undergoing a maintenance or an upgrade which is why you can’t access the service. You can use a third party website such as DownDetector to check the status of the Sling servers.
Solution 4: Restart the device
There’s a possibility that the Sling TV issue is caused by a temporary glitch which can be fixed by restarting the device you are using to watch Sling TV content.
Restart Smart TV
- Press and hold the power button on your remote until the TV turns off . This should only take about 5 seconds.
- Unplug your TV from the power socket for 30 seconds, and then plug it back in.
- Turn on the TV.
Restart Fire TV
- Long press the home button on your Amazon Firestick remote.
- Select Settings menu.
- Choose the My Fire TV option.
- Press Home on your Roku remote.
- Scroll and select Settings.
- Select System.
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System restart.
Solution 5: Clear cache of Sling TV
There’s a possibility that the Sling Tv problem is caused by corrupted cached data. In order to fix this you will need to clear cache and clear data of the app.
- Go to Settings.
- Scroll down until you access the Apps section, and click there.
- Find the Sling TV app from the Apps list.
- Click on Sling TV.
- Select Storage, and access the Clear Data and Clear Cache options.
Try checking if you are still experiencing Sling Tv issues while watching local channels.
Solution 6: Update Sling TV
If you have an outdated version of the app installed in your device then there’s a possibility that this is what’s causing the problem. Try checking if any new updates are available then install them accordingly.
Updating Sling Tv on Smart TV
- Press the Home button to open up the TV’s Home screen menu.
- Navigate to APPS, and then select the Settings icon in the top right corner.
- Next, navigate to Auto Update.
- Make sure it is selected to automatically update all of your apps whenever updates are available.
Updating Sling Tv on Android
- Open the Google Play Store app .
- At the top right, tap the profile icon.
- Tap Manage apps & device. Apps with an update available are labeled “Update available.”
- Tap Update.
Solution 7: Reinstall Sling TV
In most cases the problem can already be caused by a corrupted app. To fix this you have to uninstall then reinstall Sling TV.
Reinstalling Sling on Smart TV
- Press the Menu button of your Smart TV remote, and navigate to Settings.
- Scroll down, using the arrow keys of your remote, and find Application Manager.
- Click on Sling TV, and tap on the Uninstall button.
- Restart your device, re-install the app again.
Solution 8: Contact Sling support
In case the above troubleshooting steps fails to fix the problem then you should contact Sling support at https://www.sling.com/help/ and report the issue that you are experiencing.
Frequently Asked Questions
- What devices can stream Sling TV?
Any internet capable device that's able to install the Sling TV app can stream Sling TV.
- How do I fix buffering issues with Sling TV?
You need to have a fast internet connection speed so that Sling TV will not buffer.
- How much bandwidth does Sling use?
It depends on the resolution quality of the show you are watching. Low quality consumes 500-700 megabytes per hour. Medium quality consumes 1 gigabyte of data per hour. High quality uses 2 GB per hour. Best quality 3-5 GB per hour.
- Why is Sling not working on my Samsung TV?
Try to restart the TV then make sure it has fast internet speeds. You should also consider uninstalling then reinstalling Sling to fix the problem.
- What internet speed do I need to use Sling?
3 Mb/s or higher if using portable streaming devices such as tablets or smartphones.
5 Mb/s or higher for Single stream users.
25 Mb/s or higher for households with multiple streaming devices or multiple users.