Samsung Galaxy S6 Won’t Charge When Plugged In Issue & Other Related Problems

The #Samsung #Galaxy #S6 is one of the flagship models of the South Korean giant that doesn’t have a user removable battery. This means that if the phone owner wants to change batteries it has to be done at a service center. While this may seem like a disadvantage it’s actually a good design move since it makes the device sleeker and more compact.


It has been more than a year since this phone was released and a lot of people are still quite happy using this model. There are however instances when certain issues can occur on this device. In this latest installment of our troubleshooting series we will address the Galaxy S6 won’t charge when plugged in issue & other related problems.

If you own a Samsung Galaxy S6  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

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S6 Won’t Charge When Plugged In

Problem: My phone won’t charge, when the charger is plugged in it reacts and turns on but the battery is 0% so it turns straight off before it completely ran out of charge an app I have to protect my phone said I had no viruses or anything, I haven’t backed up my phone so I’m very reluctant to completely reset it, which I can’t do anyway as it has not got enough battery

Solution: Since you are unable to turn on the phone what you need to do right now is to make sure that the battery is being charged. Follow the troubleshooting steps listed below that should be done in cases such as this.

  • Clean the charging port of your phone using a can of compressed air or by blowing into it using a straw. Your aim is to take out any dirt or debris that could be present in this port and is causing this problem.
  • Charge your phone for at least 20 minutes using a different charging cord and wall charger. Make sure this cord and charger works by checking it using another device.
  • If the phone is still unresponsive try doing a simulated battery pull. Make sure the phone is not connected to its charger when doing this. Press and hold the power key and volume down key for at least 7 seconds. If all goes well the phone should restart.

If the above steps fail to fix the problem then you should have your phone checked at a service center.

S6 Not Turning On After Falling In Water

Problem: My Samsung fell in water in November 2015 and still hasn’t turn on. I have tried blowdrying it, put it in rice for 3 days but the phone still won’t switch on. It was more or less brand new, do you think you can help me out please? Thanks

Solution: Unfortunately in this case it appears that the water has damaged some internal component inside your phone. The best thing to do right now is to bring your phone to a service center and have it checked. This way, the specific component that has been damaged can be pinpointed.

S6 Not Fast Charging

Problem: I noticed my Samsung Galaxy S6 was no longer charging fast, I decided to change the cable but the problem persisted, I have tried to wipe cache and even did a factory reset still same problem. I later noticed that my phone was no longer recognized by my pc. It will show charging but will not come up as a media device like before. Now it takes like 6 hours for a full charge and isn’t seen by my pc anymore

Solution: The first thing that you need to do in this case is to make sure that the charging port of your phone is free from dirt or debris as this could interfere with the charging process. Clean this port using a can of compressed air or by blowing into it using a straw. Once the port has been cleaned try to check if the issue still occurs. If it does then I recommend that you have the phone checked at a service center as the problem could be caused by  damaged charging port.

S6 Won’t Turn On How To Access Files

Problem: Phone is not switching on at all, local repair shops have said the motherboard is fried well something along them lines, and i need to access important files from the phone, is there any way i could access them? Or repairing the phone?

Solution: The files in your phone can’t be accessed unless you are able to turn it on. If the repair shop is able to do component level troubleshooting then they could simply replace the affected component to fix the issue. However, if the whole motherboard is to be replaced then you won’t be able to access the stored data in your phone since the internal storage of your device is located on the motherboard.

S6 Not Working Unless Connected to Charger After Phone Got Wet

Problem: Samsung feel in water for 1 sec.  Had professionally cleaned.  Phone will only work on certain chargers.  Will turn on, but shut off after loading.  Will not work if not connected to charger.  Have done master reset and issue still remains.  All buttons work.  Had battery and charge port replaced, issue still remains.

Solution: It looks like the issue is with the daughterboard of your phone. This board houses the headphone jack, soft buttons, and the charging port. When charging issues occur on a device that can’t be resolved by the basic troubleshooting steps then replacing the daughterboard is  highly recommended procedure.

S6 Won’t Turn On

Problem: Screen is black with blue light, won’t turn on. Works at Sprint store but not at home. Tried pressing all three buttons, received “Samsung” welcome screen but can’t get past that screen. Phone eventually goes dark. First blue light remains on. Screen just stays black. Sprint store is able to charge the phone (using the same charger they did) and they get the phone to work, but now working at home. Please help. Thanks!

Solution: Try connecting the phone to its charger then turn it on. If the phone turns on with a charger connected then this might be a power related issue possibly caused by a weak battery. You might have to replace the battery to fix this issue.

If the issue still remains even when the phone is connected to its charger then try starting the phone in recovery mode. If you are able to access this mode then I suggest that you perform a factory reset. Take note that this will erase your phone data so make sure to have a backup copy ready.

S6 Shuts Off

Problem: Hi, My phone just shut off and i have no idea  why. It was 50% charged so it didn’t die and this has never happened before. I tried some troubleshooting like holding the power key and the volume down button for 7 seconds but it didn’t work.  Thanks in advance.

Solution: Try checking first if the issue is caused by a weak battery by connecting the phone to its charger for at least 20 minutes. Make sure that the charging icon appears. Try to turn on your phone. If it doesn’t turn on then try to check if you are able to turn on the phone in recovery mode. If you can access this mode then I suggest you do a factory reset. This will erase your phone data.

If the above steps fail then you should have your phone checked at a service center.

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13 thoughts on “Samsung Galaxy S6 Won’t Charge When Plugged In Issue & Other Related Problems”

  1. My Samsung Galaxy 6s won’t work. I bumped it against something and teh screen went blaack. This has happened before but it usually turns back on when I pluug it in. Now when I try to charge it, the charging batter symbol comes on but it never gets farther than that. The perent charged never comes up and when I try to turn it on, nothing happens. I haven’t had this phone for over two years and I don’t know why its acting up so much. Please help 🙁

  2. I tried to charge my S6, but the charger won’t go in all the way. I charged it yesterday perfectly fine, nothing happened that I’m aware of that would have affected it, neither to the phone or the charger. I don’t think it is a problem with the charger itself, it doesn’t look like it has anything that wouldn’t let me connect it. I used a can of compressed air to get rid of any sort of dirt that may be in the port but it didn’t change anything. It just seems like the charger is too big for the port, even though I have used it for a while with zero problems. Searching for solutions hasn’t given me anything either. I don’t have a wireless charger, and I’d only buy it as a last resort if nothing can be done about it.

  3. My Galaxy S6 is only a year old and everything was working perfectly fine until this morning. A message popped up on my screen talking about using my phone to charge other devices. I didnt want to download the app they recommended, so i hit cancel and “do not remind me again”. Big mistake. Ever since, no matter what I do, I’ve tried all my charging cords, power boxes, outlets, even my portable charger. Nothing will charge the thing and I can’t find any forums on this issue. I can’t find a way to charge it for the life of me and I worry that even if I get a wireless charger that won’t work either. Literally any help at all would be VERY appreciated.

  4. hi, i have a problem also with my samsung galaxy s6. the battery was just changed i think 2 mounts ago, and everything went good with it, till tonight, out of nothing, the phone doesn’t charge anymore. i’ve tried with 3 different chargers, cables, acumulators, it shows the charging sign for a few minutes while doesn’t charge at all, and then it automaticly gives black screen, and i need to reset it, and comes back with 1% less. also when i go into application the back button activates itself and exits the app. i deleted the recent apps with the idea maybe something was wrong with it. still the same problem. i will go with it at the service, but unfortunately its only possible monday. maybe somebody went true this and can help me in the meantime,thank you very much

  5. My S6 does not want to charge. I have to reset my device in order for it to recognize that it is plugged in. At that point the phone will charge. I did a factory reset to see if that was the problem but it did not fix it. I have tried multiple different chargers to see if that was the problem but it still does it regardless of which samsung charger i use.

  6. Never bug samung again has my heart broke high bill plus insurance its a crap phone im so fed up with waste of money

  7. Hello, I recently copied some files from my s6 to a laptop, and afterwards it’s won’t charge through chargers that use USB(fast charger, battery pack), but will charge via USB when connected to the laptop or xbox. The charger port was recently replaced with no problems afterwards, and the power sources work on other phones. I turned on the developer option and made sure USB debugging was disabled, and plugged back into the laptop to change between file transfer and charging modes, which worked for a bit then spontaneously stopped again. I think this is some sort of software issue, any idea how I may be able to fix this problem?

  8. My samsung galaxy s6 wont charge. the phone has no battery left so i cant access it or reboot the phone. just when i plugg in the charger the “chargingsymbol” apears but the moment after its gone.
    I bought the phone early summer 2015 so my guess is that it has given up.
    I’ve had this problem just a while ago but after I plugged in and out the charger a few times it started again. please help me as soon as possible.

  9. you can also simply wireless charge since all s6’s have that feature. if you need it immediately then wireless charge until you are able to fix it

  10. Hi, my name is bristen and well my samsung galaxy s6 won’t charge fully, I tried different charges, and differnet techniques and all sorts of stuff but it won’t charge fully.After I drop my phone in water like in August or sometime anyways, I put it in rice left it there for sometime like 24 hours and when in turn it back on it’ was fine but except of the charging.At night ill charge my phone and turn it completely off and charge it but when I wake up It’ll say 2 or 1 hour left to fully charged! When I do what for at least 3 hours it won’t fully charged it’ll stay at 50% or something like 40%…please help

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