Samsung Galaxy Note 4 Battery Dies Issue & Other Related Problems

One of the big display mobile devices available in the market with a large 3220 mAh battery capacity is the #Samsung Galaxy #Note4. Despite having a 5.7 inch Super AMOLED display which consumes a considerable amount of battery life this phone is still able to provide an average of 28 hours of talk time, 11 hours of web browsing, or 17 hours of video playback on a single charge. There are however instances when the phone simply turns off or dies even if the battery isn’t drained. This is what we will be discussing today as we tackle the Galaxy Note 4 battery dies issue & other related problems.

Samsung Galaxy Note 4

If you own a Samsung Galaxy Note 4  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

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Note 4 Battery Dies

Problem: Battery randomly dies from 77% to zero. I’m going from music to check notifications, or to facebook, them battery dies.

Solution: There are two possible reasons why this problem is happening on your phone. It could either be caused by a software issue or it could be caused by a faulty battery.

What you want to do first is to check if the phone software is causing the problem. To do this you will need to backup your phone data and do a factory reset. Once the reset is done charge your phone using its wall charger until the battery level reaches 100%. Disconnect the charger then observe if the issue still occurs. Remember do not install any apps or updates yet while you are observing your phone.

If the issue still occurs then the problem is most likely caused by  bad battery. I suggest you get a new battery then check if the issue gets resolved.

Note 4 Switches off At 40% Battery Level

Problem: Hello Sir, I can’t understand what’s actually going on with my note 4 battery. My phone keeps switching off at 40% after fully charging it. The most puzzling part is it charges back up to 100% in about 30 minutes.  I checked my battery statistics and noticed that Android system is draining it the most followed by screen. But what concerns me the most is why it keeps shutting off at 40%?  Please help.

Solution: If this problem keeps on happening the first thing to check is if the problem is software related. Based on the battery statistics that you provided it appears to be normal as it is the Android OS that usually consumes the most battery life. This is followed by the screen if you constantly use the phone. There’s a possibility that some form of corrupt data in your phone is causing the problem. If you have a microSD card installed in your phone then try taking it out first then check if the issue still occurs. If it does, then I suggest you start your phone in recovery mode then wipe its cache partition. This deletes the temporary data in your phone which if corrupted can cause this type of problem. If wiping the cache partition does not fix the problem then I suggest you backup your phone data and do a factory reset.

If after following the troubleshooting steps listed above the issue still remains then it’ possible that the problem is caused by a defective battery. Try getting a new battery and see if this resolves the issue.

Note 4 Battery Charges Only Up To 80%

Problem: Hi, I bought my Samsung note 4 before Christmas 2015 and I always have a problem because my phone maximum can charge until 80% and it turn very slow. Although I charge it more than 8 hours. How can I fix this problem? My percent of battery are running up very slow.

Solution: You should try to check first if there are any external factors causing this problem. Start by using a different charging cord and a different wall charger when charging your phone. You should also check if your charger port is free of any dirt or debris. If necessary, clean the port using a can of compressed air or cotton bud dipped in alcohol.

Moving to the phone side, you will need to check if the phone software is causing this problem. To check if this is the case you need to backup your phone data then do a factory reset.

If the issue still occurs after the reset then try getting a new battery as the battery your phone is using right now could be causing the problem.

Note 4 Needs To Be Charged Multiple Times Daily

Problem: Battery life is terrible. Just started must charge phone 3,4,5 times daily even though I am not really using it very much.  My phone is set to power saving mode which has slowed a lot of apps down but same issue. Also when phone gets under 40% battery life it may go from that % to 0% at any time there is no in between it 40 – 0 or 26- 0 and the phone shuts off.  No new apps installed

Solution: In this type of problem you will need to check if the software of your phone is causing this problem. Usually if there are conflicts in the apps or corrupt data in the phone this kind of problem could occur. To check if this is the case you need to backup your phone data and do a factory reset. Once the reset is done do not install any apps or update your phone. Charge your phone until the battery is fully charged then observe if the issue still occurs.

If the problem persists then I suggest you try to use a new battery on your phone.

Note 4 Loses Power At 50% Charge

Problem: My phone was about 50% charged and it lost all power.  I tried to recharge it but it would not charge. I have replaced the battery and it will not start.  I have tried recharging with the new battery and it will not charge. I have a note feature on the phone, that I urgently need access to, is there a way to get that information out of the phone along with my contact list?

Solution: To be able to access your phone data you will need the phone to turn on first. Since you have already tried using a new battery to no avail then I suspect that this may already be a hardware related issue. You should however try to check if some other factor is causing this issue.

Start the troubleshooting by taking out the phone battery and microSD card if you have one installed. Press and hold the power button for at least a minute. Reinsert just the battery then turn on your phone.

If your phone still does not turn on then clean it charging port using a can of compressed air or cotton bud dipped in alcohol. Charge the phone for at least 20 minutes with another wall charger and another charging cord. After 20 minutes of charging try to turn on your phone.

If your phone still does not turn on then I suggest you bring it to an authorized service center and have it checked.

Note 4 Got Hot Won’t Turn On

Problem: My phone got hot,  removed the battery,  won’t turn back on. Green led light is on, plug it in it vibrates a quick buzz every 2 second. When i try to turn it on it goes into recovery booting. When it does decide to turn on the green led stays on, it’s not a bright light very dim. Then it turns itself off. There’s no sprint service for me to make calls and texts. It was completely cool, i try to turn it on and it instantly gets hot.  I have several batteries i have tried.

Solution: Try taking out the battery of your phone first as well as the microSD card then press and hold the power button for at least a minute. This will discharge the phone circuit and clear out its RAM. Reinsert the battery then check if you can turn on your phone. If the phone boots normally I suggest you backup your phone data then do a factory reset.

If the issue persists then this could already be a hardware related problem. I suggest you bring your phone to an authorized service center and have it checked.

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8 thoughts on “Samsung Galaxy Note 4 Battery Dies Issue & Other Related Problems”

  1. Does it not seem odd that so many people are reporting this exact same problem? And if it is some app data problem, how in the world would you isolate that and know what it is, and why would so many people be having the same issue?

    Goes from 40% to 0%, plug it in, after a few minutes, shows 47%, but gets hung in a boot loop. I’ve tried every suggestion here except a new battery. Sure seems it would have some feature to let you know when the battery is not performing optimally before all this becomes an issue. I’ve run batteries til they die in a Note 1 and 3s and I’ve never had a battery getting old make the phone behave this way.

  2. Actually I had some problems in my note 4 if I use my phone from 80% when it reaches 50 percentage it willget hang and dies very soon and when I connected to the charger it will become 0 percentage can I know why does it’s happens

  3. My phone got hot and I took the battery out to try and see if that would work but now it won’t charge and it won’t turn back on. Please cane you help me figure out how I can get my phone back working. Thank you.

  4. my note 4 won’t stay charged at all. At work I shut my phone down and it usually is at 96 when I do so. Then once I turn it back on a lunch it says that I only have 2% left. I have tryed factory reset and wiping it clean of anything and it just just keeps doing that.

  5. Hi there,
    I got a strange issue since yesterday. I was used to charge my Note 4 with genuine fast charger supplied with the phone. For 4 days I had to stay out of town and had to use Huawei mobile phone charger, though it was pretty slow but worked fine. Yesterday I get back and connected my genuine fast charger at 47%, as soon as I connected the charger the phone went off.
    I removed the charger and turned it on, i turns on but never goes beyond the Samsung logo and restarts automatically.
    After that I connected the charger and powered it on, it successfully booted up and started charging to 100%. As soon as I removed charger, it turned off again.
    After than i powered it on again on charger and turned “Ulra Power Saving” mode and removed charger, it stayed ON and since then, its On. Battery works normally but as soon as I disable Power Saving Mode, it goes off again.
    Most important thing is that I checked the battery in another Note 4 and it behaved same in there and the other battery worked fine in my Note 4.
    Before that unfortunate moment, I never faced any battery draining or sudden shutdown issues in my device. Seems strange, any solution?

  6. My Samsung Galaxy S6 Edge turns off suddenly when the charge hits 37%.

    When I plug my phone in the charger, it starts charging from 0%. I have used the regular fast charger and the wireless non-fast charger and the problem would always occur.

    I think I’ll carry on a factory data reset and see how it goes from there as I changed the battery 3 months ago, so it’s very unlikely that it got severely damaged within this period of time.

  7. I’m getting a completely different kind of problem:

    The phone (Samsung Galaxy S4) is fully charged, then randomly shuts off. When I try to turn it on it won’t. It acts just like it would if the battery was drained, and even shows the little icon that says the battery is dead. However, if I plug it in, it then shows that icon for a moment and then immediately shows the correct battery state and will allow me to turn it on.

    This happens regardless of which battery I use, and is much more likely to occur when running a battery intensive app or if the battery is getting low, but might happen at any time at random.

    This is distinct from a battery drain problem because the battery isn’t actually drained – it just acts like it is.

    Usually though instead of shutting off the network features will stop working. I can run apps, listen to music, etc. Just limited as if I was in airplane mode. Restarting it fixes that, but if I am not plugged in the moment it is restarted it won’t turn on unless I plug it in for a few moments first.

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