One of the biggest titles for 2021 is Outriders and for sure, the game’s storyline does not disappoint. However, just like any newly released games, Outriders has been plagued by a few major issues such as crashing and connectivity problems like the “matchmaking unavailable” error, which is the topic for today’s post.
If you’re experiencing an issue playing together with your friends in multiplayer mode, make sure to check out this troubleshooting guide.
What does “matchmaking unavailable” error in Outriders mean?
The “Matchmaking unavailable” error is one of the connectivity errors in Outriders. It usually shows up when a PC or console (PlayStation 4, PlayStation 5, Xbox One, Xbox Series X|S) is unable to establish a solid connection to the game servers when trying to join a party or game.
Causes of Outriders “matchmaking unavailable” error
In order to fix Outriders matchmaking unavailable error, you must first know the exact cause why it happens. There are a number of possible reasons why your PC or console could not connect to Outriders servers. Let’s talk about each of them briefly below.
Random game bug or software glitch.
New games may be released with bugs that escaped the scrutiny of developers. As such, it is expected that Day 1 versions of games may be buggy although known issues will be addressed later on. Outriders is no exception and many players across all platforms are reporting crashes, random bugs, and connectivity issues at this time.
The Outriders matchmaking unavailable error is definitely a connectivity issue and is usually a direct result of servers going down or straining to accommodate a high volume of players.
Internet connection problems at home.
The state of your internet connection at home can also be the cause of Outriders Matchmaking error. If your internet is slow or disconnecting all the time, your PC or console will not be able to maintain a good connection to the servers.
Corrupted saved data.
A few PS4 and PS5 users have reported to have fixed the Outriders Matchmaking unavailable error by rebuilding their database or doing a factory reset, leading them to believe that corrupted game files may be to blame. Although there’s no official word from the developer about this possibility, having corrupted game files will most certainly lead to a gaming issue in the least.
How to fix Outriders “matchmaking unavailable” error
Below are the solutions that you can try in fixing the Outriders matchmaking unavailable error.
Fix #1: Restart the game.
You can start your troubleshooting by closing and launching the game again. If the cause of your problem is a randomly triggered network bug, this might help to fix it.
Fix #2: Check the server status.
If restarting Outriders won’t help, the next good thing that you can do is to ensure that there’s no on-going server problem. To do that, you must visit the official Outriders server status website.
If you are active on Twitter, you can check out the official Outriders account for up-to-date server-related and game information.
Fix #3: Check your home internet connection.
There are two important things that you must check:
Slow internet or intermittent connection.
If your home internet is slow or keeps cutting out, this may be the reason for the error. Make sure that you have a minimum of 5Mbps of download and upload speeds when playing the multiplayer mode.
If you think that you need to troubleshoot your network because it keeps disconnecting, or slowing down all the time, we recommend that you get help from your Internet Service Provider.
Don’t use wifi.
If you play Outriders while on wireless connection or wifi network, try connecting your PC or console directly to the modem using a LAN cable. This not only gives you faster speed but it also eliminates potential wifi signal interference.
If you noticed lag when playing in a party or the multiplayer mode of Outriders, using a wired connection may help.
Fix #4: Troubleshoot the router.
Part of the basic network troubleshooting at home is to ensure that you check the router as well.
First, you want to make sure that you power cycle the router to refresh it. Simply turn it off normally and unplug it from the power source for 30 seconds.
Another thing that you can do is to reset the router to its factory settings if you keep experiencing issues with your network like when other devices keep getting disconnected, or when the router keeps freezing or becoming unresponsive. Find a tiny hole in your router and using a toothpick, press the reset button inside.
Keep in mind that resetting the router may delete the settings of your ISP. Make sure to consult them ahead of time before doing this.
Lastly, you want to ensure that your router’s firmware is updated. Again, get help from your ISP or router manufacturer if you don’t know how to update the device.
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