Some Minecraft Dungeons players have reached out to us to ask for help about their game crashing, freezing, or not starting. Crashes can happen because of a lot of things so you’ll have to do a number of troubleshooting steps in order to know the main reason for your own case.

In this troubleshooting guide, we’ll walk you through the steps on what to do if Minecraft Dungeons is erratic and not working properly.

What are the causes for Minecraft Dungeons crashing issues?

There are a number of things that can lead to crashing issues on games like Minecraft Dungeons. Some are caused by a coding issue while others may be due to PC problems. In some cases, game files may be corrupted which can prevent the game from loading at all.

Below are some of the commonly identified causes for Minecraft Dungeons crashes.

Random game bug.

No game is perfect and from time to time, even well-built applications may ran into coding issues that developers have not anticipated. If you don’t experience crashing that often, it’s possible that the game may have simply hit a snag, forcing it to stop running unexpectedly.

Xbox Game Pass launcher issues.

Minecraft Dungeons may freeze, fail to load or crash due to issues with the Game Pass application. Make sure that this launcher is updated before running Minecraft Dungeons again.

Corrupted game files.

Just like regular files, your Minecraft Dungeons files may get damaged. There are several reasons why files may become corrupted but the most common ones include system updates, malware, or bad coding.

PC issues.

If you play Minecraft Dungeons on an older PC, it may struggle during gameplay and cause the game to crash. Make sure that your computer meets these minimum specifications:

OS: Windows 10 (November 2019 Update or higher), 8 or 7 (64-bit with the latest updates; some functionality not supported on Windows 7 and 8)
Processor: Core i5 2.8GHz or equivalent
GPU: NVIDIA GeForce GTX 660 or AMD Radeon HD 7870 or equivalent DX11 GPU
Memory: 8GB RAM, 2GB VRAM
Storage: 6GB
DirectX®: DirectX 11Monitor: 800×600

Local network problems.

Last but not the least, your internet connection. Having a slow or intermittent connection, especially when playing with other players may sometimes cause lag or crashes.

How to fix Minecraft Dungeons crashing issues

If there are many possible reasons for the problem, what can we do? In this guide, we’ll show you the list of things to try in order to fix Minecraft Dungeons crashing issues.

Update game and software.
Whether you have an issue or not, it’s best practice to always make sure that your game is updated. Updating Minecraft Dungeons may be a little different depending on what version you have or where you bought it.
For example, if you purchased Minecraft Dungeons from the Microsoft Store, you can update the game directly without needing a launcher, like when you buy it from Xbox Game Pass for PC.
After updating Minecraft Dungeons, you also want to make sure that all the rest of your programs and the Windows OS are updated as well.
Restart the game.
Closing and restarting the game is sometimes enough to fix bugs. Make sure that you do this right after updating, or after checking for updates.
In the event that the game has become frozen, you can use the Task Manager to close it.
Reboot your PC.
Another simple solution that you can do is to power cycle your PC. To do this, you want to turn off the computer normally, unplug it from the power source, and wait for 30 seconds. Afterwards, restart the computer and load the game.
Update GPU drivers.
Keeping the drivers of your computer, especially if you’re into gaming, is very important to rid of bugs as well as to prevent new ones from developing. Check out the appropriate link below to know how to update your GPU:
How To Check For And Install GPU Driver Updates | NVIDIA
How To Check For AMD GPU Driver Updates
How To Check For Intel GPU Drivers | NEW & UPDATED 2020!
Repair game files.
In case there’s an issue with the game files, your next step is to attempt to repair by doing the following steps:
-Press the Windows button at the lower left corner.
-Search for the Minecraft Dungeons app.
–Right click on the Minecraft Dungeons app.
-Click More.
-Select App settings.
-Click on Repair button.
Try logging back in to your Xbox account.
Some Minecraft Dungeons players told us that logging out and logging back in to their account helped in fixing the crashing problems. You can try doing this if nothing has worked up until this point.
Check for known issues.
Sometimes, game issues are caused by deeper, coding glitches and are known to developers. Such situations are often announced publicly by developers so make sure to check if there are any indicated known issues with Minecraft Dungeons at this moment by visiting official channels such as Mojang Support on Twitter or the dedicated Discord page for Minecraft.
Reinstall Minecraft Dungeons.
Should none of the solutions above work, you may have to do a more drastic solution to fix hard to fix glitches by reinstalling the game.
You should only do this if you have exhausted all our suggestions in this guide, or if the problem returns after some time.