How To Fix Instagram Crashes On Galaxy S20

Instagram crashes on Galaxy S20 are often not serious. App-related problems like this are pretty minor and you may be able to fix them by troubleshooting the app in question, or your phone. That’s what we’re going to do in this article. We will determine if the problem is with the app or your device. 

So, in this post, I will guide you in fixing Instagram that keeps crashing on your new S20. We will try consider all possibilities and rule them out one after another until we can figure out the reason why the app crashes on your galaxy s20.

YouTube video

Fixing Instagram Crashes On Galaxy S20

Time Needed : 7 minutes

An app crash might be due to a minor glitch that occurred within the app itself or the firmware. Glitches happen all the time and that might be the case here. So, these are the things that you need to do:

  1. Force restart your phone

    When it comes to fixing app issues, the first thing that you need to do is to force reboot your phone, especially if it’s the first time that the problem occurred. 

    If you’ve been using Instagram for a long time and then this kind of problem occurred out of the blue, then try refreshing your phone’s memory by doing the forced restart. 

    Press and hold the volume down button and the power key for 10 seconds. Your S20 will turn off and power back on. 
    When the logo shows, release both keys and wait until the device has finished rebooting. 

    Once the phone becomes active, open Instagram to know if it still crashes or if the problem is already fixed. If it remains, then move on to the next solution.
    force restart galaxy s20

  2. Reset Instagram

    If the first solution didn’t fix the problem, then what you have to do next is to clear the cache and data of Instagram. This will reset the app back to its default settings and configuration. This procedure has already been proven to be very effective against app-related issues. Here’s how it’s done: 

    Swipe up from the bottom of the screen to pull the app drawer up.
    Go to the screen where you can find the Instagram icon. 
    Touch and hold on its icon until options show, and tap App info. 
    Tap Storage.
    Tap Clear cache.
    Tap Clear data. 

    After this, you may have to log into your account again to be able to access Instagram. If this fixes the problem, then it must have been just an issue with the app. However, if the problem continues, then move on to the next solution.
    reset instagram

  3. Reinstall Instagram

    Most of the time, the second solution is enough to fix a problem like this. However, if for some reason the issue remained, then you have no other choice but to remove Instagram completely from your phone and then reinstall it. This will remove all the traces of the previous installation. Here’s how it’s done: 

    Swipe up from the bottom of the screen to pull the app drawer up.
    Go to the screen where you can find the Instagram icon. 
    Touch and hold on its icon until options show, and tap Uninstall.
    Confirm that you want to remove the app.
    Once the app is completely uninstalled, open the Play Store. 
    Search for ‘instagram’ and tap Install.
    Wait for the installation to finish, and tap Open. 

    If the problem still occurs after this, then it means that problem is with the firmware and not the app.
    reinstall instagram

  4. Factory reset your phone

    At this point, a reset will be necessary as firmware-related issues can often be fixed by it. However, make sure to create a copy of your important files and data, especially the ones that are stored in your phone’s internal storage, as they will be deleted. When ready, you can follow one of the guides on how to reset your Galaxy S20. Follow the links below:

    How To Hard Reset Galaxy S20 | A Master Reset Guide
    How To Factory Reset Galaxy S20
    factory reset galaxy s20

  • Instagram
  • Galaxy S20

After the reset, you will have to set up your phone again and once you’ve successfully done that, download Instagram first before any other app and try to see if it runs properly. 

There are also times when server issues will cause an app to crash. In fact, there have already been situations wherein Instagram just won’t work all of the sudden. But most of the time, server issues would only last less than an hour.

So, if you were able to use Instagram and then it started crashing without apparent reason, try to wait about an hour or two before using it again, that is if the solutions above don’t work.

I hope that this troubleshooting guide has been able to help you fix Instagram crashes on your galaxy s20.

Please support us by subscribing to our Youtube channel. Thanks for reading!

Posts You Might Like

Leave a Comment