We’ve received reports of some Huawei P30 devices failing to charge recently so we believe it’s high time to write an article about the issue. In this guide, we’ll show you the solutions that you can do if your Huawei P30 Lite stops charging.
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What to do if Huawei P30 Lite stops charging | charging won’t work
If your Huawei P30 Lite stops charging for some reason, there are a number of factors that you need to check to fix it. Charging problems are usually easy to fix so unless there’s an obvious physical damage to your phone, this troubleshooting guide should help.
Huawei P30 Lite stops charging fix #1: Check charging accessories for damage
One of the common causes why a phone may fail to charge is bad accessories. Charging cables or adapters can go bad just like a phone. To check if either one is causing your problem, you must physically check the charging cable and adapter first. If you see a tear on the cable or an obvious physical damage to the adapter, you should consider replacement.
Speaking of replacing the cable or adapter, you want to make sure that you only use the Huawei-supplied ones. If you know someone who’s using another Huawei P30 Lite, try to borrow his or her charging accessories to see if your own device will charge with them. If not, visit your local Huawei store and try to charge your device there. If it charges fine, then that means that your own cable or adapter is the reason why your Huawei P30 Lite stops charging.
Huawei P30 Lite stops charging fix #2: Check charging port
Like the charging cable or adapter, the charging port can cause charging problems. If you’re not careful when plugging in or removing a charging cable, the pins inside can be damaged.
Another possible scenario is that the port may be perfectly working but lint, foreign debris, dirt, or even water may be present inside. Any of these can prevent the device from charging. To check, try to use a magnifying tool to inspect the charging port. If you notice anything that doesn’t belong inside, try to use compressed air to dislodge it. Avoid inserting anything inside as that might damage the charging port. If you think that the charging port is physically damaged, you’ll need to let a Huawei technician to fix it.
Another possible reason for charging port failure may be traces of water in the port. Although the Huawei P30 Lite does not have IP53 dust and splash protection like the more expensive P30 and P30 Pro, it still has a decent water damage protection especially in the charging port area. This means that the presence of water in the charging port will not automatically damage the phone. Chances are, water will be still be contained in the port although the system may block your phone from charging. By design, your Huawei P30 Lite won’t charge if the charging port is wet. So, if you were near water recently or before noticing the charging issue, make sure to dry the phone properly especially in the charging port area. You can do that by gently shaking the phone so water in the port will be dislodged. Afterwards, make sure to wipe the device with clean, soft cloth. If you think that the charging port is wet, DO NOT use compressed air to remove the water there. Doing so might push water or moisture inside and damage internal components.
Huawei P30 Lite stops charging fix #3: Restart device
Restarting a device can sometimes do wonders. Make sure that you forced restart your phone if none of the suggestions has worked so far. Try to do a forced reboot by pressing and holding the Power key for 10 to 15 seconds. If your phone works, it should reboot and you should feel a vibration and see the Huawei logo. In case you do not feel the vibration and the screen is still blank, then simply press and hold the Power Key for more time until you see the device restart itself.
If nothing changes after attempting to reboot the device a few times, you can abandon this troubleshooting and proceed to the next ones below.
Huawei P30 Lite stops charging fix #4: Turn off and charge
Sometimes, turning off the phone while charging can fix this issue. Be sure to totally shut your Huawei P30 Lite down and not just the screen before charging it again. If charging works normally, let the device charge for at least 30 minutes before turning it back on.
Also, if charging resumes after powering on your Huawei device, try to recalibrate the battery. There may be a battery-related bug that prevents the device from charging while it’s on. Here’s what you need to do:
- Let the battery drain completely. You can do this using your Huawei P30 Lite continuously with full screen brightness. You can let Netflix stream on it to hasten the process. Otherwise, just use it normally until the battery reaches 0% or the device turns off.
- Charge the phone until it reaches 100%. Be sure to use original charging equipment for your device and let it charge up completely.
- Once the Huawei P30 Lite is fully charged, unplug it from the wall outlet and disconnect the cable.
- Restart the Huawei P30 Lite.
- Repeat Step #1 by using your Huawei P30 Lite until it completely runs out of power again.
- After the battery has been emptied for the second time, you should be able to calibrate your Huawei P30 Lite battery and Android Operating System.
Huawei P30 Lite stops charging fix #5: Charge on Safe Mode
Sometimes, a third party app may cause problems or interfere with the Operating System. To check if a poorly coded or bad third party app is causing the incomplete connection error when charging, try restarting your Huawei P30 Lite to Safe Mode. In this mode, no third party app should be able to run. So, if it charges fine on safe mode, you can bet a bad third party app is to blame. Here’s how to boot it to safe mode:
- Power off the device.
- Power it back on.
- Once you see the Huawei animation on the screen press and hold Volume Down button.
- You can see safe mode at the bottom left corner once the device finishes booting.
- Now that the device has started on safe mode, charge it and see if there’s a difference.
Don’t forget: safe mode blocks third party apps but it won’t tell you which of them is the real cause. If you think that there’s a rogue third party app in the system, you must identify it. Here’s what you need to do exactly:
- Boot to safe mode.
- Check for the problem.
- Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
- After you uninstall an app, restart the phone to normal mode and check for the problem.
- If your Huawei P30 Lite still stops charging, repeat steps 1-4.
Huawei P30 Lite stops charging fix #6: Install updates
Software and apps updates usually offer fix patch to obliterate existing problems inflicted by random bugs and malicious software. If you haven’t set your device and/or apps to auto-update, then you will need to manually install pending updates. Here’s how to manually check for software updates on the P30:
- Go to Settings.
- Tap System.
- Select System Update.
- Tap the option to Check for Updates.
To check for any pending app updates you’ve downloaded through the Google Play Store app, launch Play Store then navigate to the Updates section. You will then see a list of apps with pending updates. Just tap on Update to install individual app updates or tap Update All to update apps simultaneously.
Don’t forget to reboot/soft reset your Huawei P30 Lite after installing updates to ensure all new software changes are properly implemented and to prevent any app from going rogue.
Huawei P30 Lite stops charging fix #7: Refresh system cache
If your Huawei P30 Lite stops charging after installing an app or system update, there may be a problem with the system cache. To check, refresh the system cache with these steps:
- With your phone turned off, press and hold both the Volume Up and Power buttons simultaneously for at least 10 seconds.
- Let go of the buttons when the Honor logo appears.
- Shortly after seeing the logo, the EMUI screen shows up with the recovery mode options.
- Press the Volume Down button to scroll to and highlight Wipe cache partition option.
- Then press the Power button to confirm selection.
- Use the Volume buttons to scroll to and highlight the next options and Power button to confirm selection.
Huawei P30 Lite stops charging fix #8: Reset software to defaults
If nothing has helped so far and your Huawei P30 Lite still stops charging, a potential solution that you can do is to return its software to defaults. The process is called factory reset and might be helpful if the cause of the problem is software-related. Factory reset or hard reset will erase your apps and personal data so be sure to back your files up ahead of time. There are two methods to perform a factory reset on your Huawei P30 Lite. You want to do the first one first if there’s no problem going under Settings menu.
Method 1: Hard reset on Huawei P30 Lite via Settings
Wiping your phone with factory reset will automatically erase information from your device’s internal storage. The software environment on your device is basically returned to its original form, just like when it left the factory. This means that everything you added to the device like files, photos, videos, and apps will all be deleted. If you don’t want to lose irreplaceable data, make sure to create a backup ahead of time.
There can be many different reasons why a user may want to factory reset a device. If your situation calls for a Hard reset on Huawei P30 and you are able to access your device’s settings menu, then this first method is for you. It’s easier to do compared to the second one below so this is a go-to method for you.
To perform a Hard reset on Huawei P30 Lite via Settings:
- Create a backup of your personal data.
- Turn on the device.
- Tap Settings.
- Tap System.
- Choose Reset.
- Tap Reset all settings.
- Tap Reset all settings.
- Confirm the action by tapping on Reset all settings.
- Wait for factory reset to finish.
Method 2: Hard reset on Huawei P30 Lite via Recovery Mode
This method is useful in one particular situation: when Settings menu is not accessible. There may be a variety of reasons why Settings menu may become unreachable. In some cases, the device may have simply frozen or unresponsive. At other times, it can be due to a problem that you are currently trying to troubleshoot. In any case, you must do Hard reset on Huawei P30 via Recovery Mode when the situation forces you to. We still recommend that you use the first method as your primary option for convenience reasons. Effects-wise, the two methods don’t have any difference at all. The device will be completely sanitized and all user data deleted after doing any of them.
To perform a Hard reset on Huawei P30 Lite via Recovery Mode:
- Create a backup of your personal data.
- Turn off the mobile by pressing the Power key for a few moments.
- Press and hold Volume Up and Power buttons for a couple of seconds.
- When Recovery Mode appears let go of all keys.
- Now choose “wipe data/factory reset”. Use Volume buttons to navigate and the Power key to accept it.
- Confirm the operation by typing in “yes” and select “wipe data/factory reset”.
- When you see the Google Verification info confirm the operation by selecting “wipe data/factory reset”.
- Finally choose “reboot system now” by using the Power key.
Huawei P30 Lite stops charging fix #9: Repair
If your Huawei P30 Lite still stops charging even after a factory reset, there must be a deeper reason for it. There may be a bad hardware or an unknown software behind the issue so you’ll have to let a qualified Huawei technician look at your phone. Visit your local Huawei store or Service Center for help.
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