How to Identify Spam and Scam callers on Galaxy S20

Here’s a quick guide on how to identify spam and scam callers on your Galaxy S20 handset.

Mobile ads are already becoming a trend among business entities. The fact that more and more people are procuring smartphones, more and more firms are likewise posting commercials and advertisements that would entice potential consumers from various mobile platforms.

However, not all ads popping up on your phone’s display are legit. The same thing with the ads rendered via phone calls or text messages. In fact, many of these ads are tagged as spams and sales calls are made by scam callers. To evade such gibberish ads and calls, you can make use of the Galaxy S20’s privacy feature powered by Hiya.

Keep scrolling to view more detailed instructions.

YouTube video

Easy steps to identify spam and scam callers on your Galaxy S20

Time Needed : 8 minutes

The following steps demonstrate the standard process of enabling a Galaxy S20 feature that will help you identify spam and scam callers. Just refer to these steps in case you need some help in getting this privacy feature activated on your new Samsung handset. Should you encounter some trouble navigating the screens, I’ve also provided the screenshots depicting each step. Hence, Android starters will likewise not have a hard time carrying out the outlined instructions.

  1. To get started, go to the Home screen then tap Messages.

    The Messages app is usually lined up among the main app icons displayed at the bottom of the main Home screen.

    identify spam and scam callers on galaxy s20 - open messages app

  2. From the Messages app screen, tap the Quick Menu icon.

    The icon is represented by a triple-dot figure located on the upper-right side of the screen, next to the Search icon or magnifying glass.

    identify spam and scam callers on galaxy s20 - messages app settings

  3. Tap to select Settings from the given options.

    The Messages app settings screen will then be displayed.

    identify spam and scam callers on galaxy s20 - more app settings

  4. Tap the option to Block numbers and messages.

    On the next screen you will see message blocking options.

    identify spam and scam callers on galaxy s20 - block numbers and messages

  5. Scroll down and tap Caller ID and spam protection.

    Doing so opens another screen with the OFF switch.

    identify spam and scam callers on galaxy s20 - caller ID and spam protection

  6. Toggle the switch to turn the feature ON.

    Spam and scam callers can now be identified using a system called Hiya. The names and profile pictures of callers who are not in your contacts will also be displayed.

    identify spam and scam callers on galaxy s20 - turn on caller id and spam protection

  7. If prompted, read and review the information, mark the radio buttons and tap Agree to proceed.

    Caller ID and spam protection is now activated.

    identify spam and scam callers on galaxy s20 - spam protection activated

  • Android 10, One UI 2.0 and up
  • Galaxy S20, Galaxy S20 Plus, Galaxy S20 Ultra

Hiya is a fraud detection and phone number lookup service that is embedded into the dialer app on new Samsung devices. 

Any calls or messages that are tagged by Hiya as scam or fraud can be blocked or reported to the authorities. Hiya is now offered as a consumer app on Google Android and iPhone.

Aside from Hiya, you can also use third-party call blocker, fraud detection and caller ID apps for your galaxy s20. Among the leading brands include but not limited to Truecaller, Call Control, Whoscall, Mr. Number, Blacklist Plus, Call Blocker Free and Calls Blacklist. These apps can be downloaded for free or through procurement/subscription.

And that covers everything in this tutorial. Please keep posted for more comprehensive tutorials, tips and tricks that will help you make the most of your new Samsung galaxy s20 smartphone. 

You can also check out our YouTube channel to view more smartphone video tutorials and troubleshooting guides.

ALSO READ: How to set up text notification on Galaxy S20

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