How to Fix Your LG G4 that won’t Turn on or Boot Up
LG phones are some of the best products on the market – but no company is immune to technical foibles. But, unfortunately, the consumer level, a phone that will not turn on properly boot up is pretty worthless. You may be experiencing this problem if you’re phone does not turn on, or starts and then shuts off.
Luckily, if you are experiencing this problem with your LG G4 phone, there’s a solution – and you can have your phone up and running again a no time. Always remember that if your phone is damaged or the body of the phone is physically broken, the best option is always to make an appointment at the retail location where you purchased your phone, or a retail location for your carrier that sells LG G4’s.
If your LG G4 won’t turn on
simply follow these steps:
- Connect the charger that came with your LG G4 into your phone and an applicable wall socket. Wait several minutes, and then attempt to turn on your phone.
- If that does not work, inspect your phone to make sure neither the charger or your bad report are damaged. Inspect the back of the phone to check for any overheating issues. Make sure that no dirt for other debris is stuck inside the charting port. Do the same once you remove the battery from the back phone. Dirt and debris may find its way under the battery and cause issues with the phone.
- Next, if your phone will still not turn on by itself, attempt a forced restart. Press and hold the power keeper 30 seconds. Once the phone begins to turn on, you can release the power key. Afterwards, always be sure to verify that your phone is running the most recent software. You can do this by checking for software updates from your settings menu. If not, install any and all updates. These are released to ensure your phone’s maximum efficiency.
- If you still experience trouble, you can perform a hardware factory reset via an LG dealer or a carrier retail location that specializes in LG phones. Beware that a hardware factory reset will erase everything on your phone that did not come pre-installed – and the data will be permanently lost.
- make sure device is off (you can simply remove the battery then put it back in)
- press and hold the volume down button and the power key simultaneously for a couple seconds then release, Android System recovery screen should appear
- scroll down by pressing the volume down key to wipe data/factory reset and press power key to select
- scroll down again by pressing volume down key to yes and press the power button
after data is wiped, press the power key to reboot
- master reboot should initiate and your phone should be back to original factory settings
When in doubt, always make an appointment with an LG dealer or a retail location specializing in LG phones. Today, consumers need their phones more than ever. Make sure that your phone is healthy and functional by following these simple steps.
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Same problem. Worked fine then without any warning black screen today. Just a month out of warranty. Won’t turn on, doesn’t charge. No warning of any trouble.
My just died too! OMG Same as all the other listed! LG GOTABIGPROBLEM!
Mine also died just 2 hours ago. I was searching for something on Google. It suddenly froze and turned itself off. When I try to open again, it just shows LG screen and goes black. I bought the phone exactly 2 years ago. My brother also had G4 and his phone also died last month. There is some major glitch happening here.
My LG G4 just died as well. Picked it up to make a call and dead while fully charged. Tried to reboot and just the home screen comes on then dies. This is my second LG to do this, however the first one took a quick bath, so I did not fault the phone, but this time there is no reason. Worked two minutes prior.
My LG G4 also did the same thing exactly one week ago! After heating the phone minus the battery which was a solution some people seemed to find helpful I got the phone to at least turn on for a few minutes but not long enough to back up my stuff. Now its pretty much stuck on the LG screen.
Sign me up to the dead LG G4 club. A few days ago my phone froze then switched itself off (60% battery or so). Trying to turn the phone back on usually leads to nothing. Occasionally, i get the ironic ‘Life’s good’ screen before it either turns back off or blue screens. Putting it on charge does nothing, no lights or sign that it is charging. I only had this phone for about 13 months, would not recommend this phone, 0/10.
Mine died last night. No issues, just woke up to a black screen. It won’t charge.
Well that’s not the only issue. I have 2FA setup on it, for various accounts with assets. Will LG save those? A new phone will not help me here… JEEZ!!!
My LG G4 dies yesterday with 60% battery left. Can anyone confirm how can i recover my data?
I spoke to one of their agents and he said “LG is offering free repair for the G4, in warranty or not, that has the bootloop issue as long as there is no physical/water damage on the phone. You’ll just need to send the phone to our service center for the repair.” I will give it a shot guys and if you want to do the same thing here’s the instruction: (if you’re in Canada)
You’ll need to send the phone to our service center in Markham, ON and the name of the service center there is FutureTel ON.
Their address is: 570 Alden Road, Unit 12, Markham, ON, L3R 8N5
You need to remove any sim card or any SD Card that is attached on the phone. Ship the phone together with the battery and the back cover only.
You also need to include on a piece of paper all your contact information: name, address, phone number, email address. IMEI number and your current network provider
On the piece of paper, include also the code: G4BOOT
Just ship over the phone and once we received the phone, it will be 3-5 business days for the repair.
You can use LG’s Purolator account for the free shipping.
Here’s their Purolator account number: 516-9196
goodluck!