How to Fix Your LG G4 that won’t Turn on or Boot Up
LG phones are some of the best products on the market – but no company is immune to technical foibles. But, unfortunately, the consumer level, a phone that will not turn on properly boot up is pretty worthless. You may be experiencing this problem if you’re phone does not turn on, or starts and then shuts off.
Luckily, if you are experiencing this problem with your LG G4 phone, there’s a solution – and you can have your phone up and running again a no time. Always remember that if your phone is damaged or the body of the phone is physically broken, the best option is always to make an appointment at the retail location where you purchased your phone, or a retail location for your carrier that sells LG G4’s.
If your LG G4 won’t turn on
simply follow these steps:
- Connect the charger that came with your LG G4 into your phone and an applicable wall socket. Wait several minutes, and then attempt to turn on your phone.
- If that does not work, inspect your phone to make sure neither the charger or your bad report are damaged. Inspect the back of the phone to check for any overheating issues. Make sure that no dirt for other debris is stuck inside the charting port. Do the same once you remove the battery from the back phone. Dirt and debris may find its way under the battery and cause issues with the phone.
- Next, if your phone will still not turn on by itself, attempt a forced restart. Press and hold the power keeper 30 seconds. Once the phone begins to turn on, you can release the power key. Afterwards, always be sure to verify that your phone is running the most recent software. You can do this by checking for software updates from your settings menu. If not, install any and all updates. These are released to ensure your phone’s maximum efficiency.
- If you still experience trouble, you can perform a hardware factory reset via an LG dealer or a carrier retail location that specializes in LG phones. Beware that a hardware factory reset will erase everything on your phone that did not come pre-installed – and the data will be permanently lost.
- make sure device is off (you can simply remove the battery then put it back in)
- press and hold the volume down button and the power key simultaneously for a couple seconds then release, Android System recovery screen should appear
- scroll down by pressing the volume down key to wipe data/factory reset and press power key to select
- scroll down again by pressing volume down key to yes and press the power button
after data is wiped, press the power key to reboot
- master reboot should initiate and your phone should be back to original factory settings
When in doubt, always make an appointment with an LG dealer or a retail location specializing in LG phones. Today, consumers need their phones more than ever. Make sure that your phone is healthy and functional by following these simple steps.
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My LG 4 also broke after just 12 months. It had the boot loop issue, I sent it off to be repaired to Futuretel & have just received it back but it is still not working. My sim card Is not recognized & it says emergency calls only. I also cannot reboot it as there is no option. I can only turn it on & off. I have had other issues with it where it freezes or the screen goes black. I will never buy an LG product again. Terrible phones & my partner had the same boot loop issues with his. Does anyone have any experience in actually getting a new phone from LG, not a fake repair?
Extremely upset and sad that my LG4 crashed. Lost all my pics and irreplaceable pics/videos from my Japan trip and pictures over the past 2 years with family. I can’t believe that LG knowingly knew there were issues with this model and did not take action and replace phones immediately with existing customers. I WILL NEVER BUY ANOTHER LG PRODUCT AGAIN!!!!! I wish there was a way to seek compensation . I hate when big companies turn a blind eye to the very consumers that support their paychecks.
Same…does anyone know how to go forward with resolving it? It’s been 1.5 years since the purchase and it died couple of days ago. Can has anyone contacted LG and tried to resolve it?
I bought 3 LG G4’s in September of 2015. Mine worked great until the start of this year and it got stuck in a boot loop. LG replaced it through Verizon free of charge(thanks to no physical damage being present) only to replace it with a refurbished one. The most recent update installed on Friday(June, 9th) and today(June, 11th) my phone mysteriously turns off and won’t turn back on. What in the Sam Hill is going on with these phones?
When I bought my phone, I used it for just two weeks. Then it went dead. When I remove battery and put on again, only the First LG Screen appears. And that’s where it ends
Another one bites the dust. This sucks
My G4 died, too. From comments here I can imagine it’s kind of a universal issue 🙁
Mine was on with more than 50% battery, then I checked it and it was off. Couldn’t turn it on, so I removed the battery, tried to boot again, ONLY the first logo appears and then the screen is BLACK. Tried several times, still the same.
Joining the dead LG G4 party. RIP.
My LGG4 just crapped the bed yesterday tooo! I was on snapchat when the screen just went black. It then turned back on by itself and would not get past the LG boot screen. I took the battery out for a full 30mins and put it back in and still stuck in a boot loop. The battery at that point was at 94%. I’ve only owned my phone for 1 year and 4 months..
my LG g4 just died without warning while searching the web and won’t bootup past the LG screen, tried everything… it wont work… I tried to factory reset, it dies before the LG screen is done