You will usually get the SIM not provisioned MM#2 error when you have a new phone with a new SIM card or when you are trying to transfer your number to a new SIM card. This type of problem on SIM cards can also be caused when the mobile network provider’s server is unavailable. This usually occurs when trying to register a new card to the network whenever no communication to the network is available. If this happens even if the SIM has already been previously registered to the network then you might need to have the SIM card replaced. Listed below are the troubleshooting steps that you need to do to fix this particular problem.
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How To Fix The SIM Not Provisioned MM#2 Error
Before performing any of the troubleshooting steps listed below you should first restart your phone. This simple step will dump cache files and data saved in your phone’s memory, refresh the phone connection to the network, and will usually fix this type of problem.
If your are still getting the SIM error message after restarting your device, try the suggested troubleshooting tweaks mapped out below.
Reinsert the SIM card
It’s possible that the problem is caused by an improperly inserted SIM card. If this is the culprit then you should turn off the phone and eject the SIM card from the SIM card slot. Once you remove the SIM card from the device carefully inspect it for any damages. If necessary you should wipe its contact points with a soft cloth. Insert the SIM card back then turn on the phone. If your phone supports dual sim, you can also try the SIM to different SIM card slot or use another device.
Check if the SIM not provisioned MM2 error message still occurs.
Activate the SIM card
In most cases the SIM card that you have will be automatically activated within 24 hours of being inserted in your phone. If after 24 hours the problem still persists then you can try to call an automated number of your carrier, send an SMS ( if supported), or log into the activation page of your carrier’s website and ask them to activate your SIM card.
Once you confirmed that the SIM card will be activated or has been activated, check if the provisioned error message is no longer showing on your cell phone screen.
Contact your service provider
If you have already tried doing the troubleshooting steps listed above and you are still unable to fix SIM not provisioned MM#2 error on your device, then it’s time to contact your service provider. Explain to them what steps you have done so far to fix SIM not provisioned MM2 problem. They will be checking if the problem is caused by their activation server and if it is then you will be given a time frame on when the problem will be fixed.
Get a new SIM card
In case the above steps fails to fix the problem then it’s time to replace the old SIM and try a brand new SIM card. Since you can’t make calls, it’s best to go to the local branch of your service network and get a SIM card from them so they can also perform some diagnostic steps on your device. Make sure to provide them the detailed information about the SIM not provisioned MM2 error message on your SIM so they can provide you appropriate fixes and recommendations.
Note that getting a new SIM card can also mean getting a new phone number. But you also have the option to use the current one. You just need to contact your carrier network provider to get it done.
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