The Google Play Store error DF-DLA-15 usually occurs when trying to download an app update. There are several factors that can cause this issue ranging from corrupted cached data to an issue with the Google account of the device. You need to perform a series of troubleshooting steps to fix this.
The Google Play Store is Google’s own app store that comes pre-installed in certified Android devices. There are millions of apps available that can be downloaded free or with a cost however the free apps outnumber the paid ones two to one. Ideally, you will only want to get apps from this store to avoid any malware that might infect your device.
What to do when you get the error DF-DLA-15 on Google Play Store
One issue that you might encounter while trying to update any of your phone apps is when you get this error message from the Play Store. Here’s what you need to do to fix this.
Things to do first:
- Restart the phone.
- Make sure your phone is running on the latest software version.
Method 1: Clear the cache and data of the Google Play Store
One of the main causes of this problem is corrupted cached data stored by the Play Store. To fix this you will have to clear the cache and data of the app. The specific steps might differ for your device model.
Time needed: 3 minutes.
Removing the temporary data of the Play Store
- Tap on Settings.
You can do this by swiping up from the Home screen then tapping on the Settings icon.
- Tap on Apps & Notifications.
This is where you can manage your app settings.
- Tap on See all apps.
This will list all of the apps installed in your phone.
- Tap on Google Play Store.
This will open the app notification, permission and storage settings.
- Tap on Storage & Cache.
This will open the app storage and notification settings.
- Tap on Clear Storage and Clear Cache then make sure to confirm your action.
This will remove the temporary data stored by the app.
After performing these steps try to check if the issue still occurs.
Method 2: Remove then add the Google account linked to your device
In case clearing the cache and data of the Play Store doesn’t fix the problem then you will need to remove then add back the Google account of your device. You can do this by going to Settings – Accounts- Google – then click on the Remove account button. Once it has been removed add the account again.
After performing the steps listed above you will successfully fix the Google Play Store error DF-DLA-15 error.
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