How to fix Google Play Store error 498 on your Samsung Galaxy S9

The Google Play Store error 498 that’s bugging some owners of the Samsung Galaxy S9 occurs when you’re downloading an application. One of the reasons why this issue occurs is the file size of the app you’re downloading. But aside from that there are also other factors that may have caused the issue. It could be corrupt files and data, inconsistent internet connection, outdated Play Store app and system issue.

So, in this tutorial, I’ll tackle the same issue and determine all possibilities why this problem is happening. There will be a step by step guide that you need to do in order for you to figure it out  and resolve the issue. Don’t you worry, these procedures that you should perform is safe and won’t damage your device nor delete your important information.

For those who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common issues with this phone. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you or if you still need our help, contact us anytime through our Android issues questionnaire.

How to troubleshoot your Galaxy S9 with Google Play Store error 498

Based on experience, this problem isn’t really that serious. In fact, you may be able to fix it by doing a couple of procedures but it’s pretty annoying that’s why you need to address it immediately as you may not be able to download an app if this error isn’t fixed. Here are the things you need to do…


First Solution: Perform Forced Reboot

In troubleshooting this issue the very first thing that we suggest you to do is to perform the so-called forced reboot. It refreshes phone’s memory and closes those apps running in the background. So, if this is just a glitch in the system, then, this procedure will fix it.

  • Press and hold the Power and Volume Down buttons at the same time for 10 seconds or more and wait until the device reboots.

Once the phone has finished rebooting, open the Play Store and try to download an application to know if the error 498 still shows up. If it still does, then you have to do the next procedure.

ALSO READ: How to fix Google Play Store error 101 on your Samsung Galaxy S9

Second Solution: Clear Play Store Cache and Data to fix error 498

Another possibility that this error message occur is due to outdated or corrupt Play Store cache and data. So, this time, what we gonna do is to delete those files and data so that new ones will be created. When it comes to errors like this, clearing the cache and data will often fix them so it’s really important that you don’t skip this procedure. Here’s how it’s done:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Show system apps.
  5. Find and tap Google Play Store.
  6. Tap Storage.
  7. Tap Clear Cache button.
  8. Restart your S9 and check for the problem.

Once the device becomes active, open Play Store and try downloading an app to know if the Google Play Store error 498 still pops up. If the error continues to bug your Galaxy S9 even after clearing the cache and data of the Play Store, then move on to the next procedure.

Third Solution: Remove and Add Google Account

Since the previous procedures failed to resolve the issue, we recommend you to remove Google account and add it back as there were cases wherein a problem like this was caused by account-related issues. This is how to remove your Google account:

  1. Open your device’s Settings app.
  2. Tap Accounts. If you don’t see “Accounts,” tap Users & accounts.
  3. Tap the account you want to remove and then Remove account.
  4. If this is the only Google Account on the device, you’ll need to enter your device’s pattern, PIN, or password for security.

After you remove the Google account, restart your phone and add again your account. Here’s how to do so:

  1. Open your device’s Settings app.
  2. Tap Accounts. If you don’t see “Accounts,” tap Users & accounts.
  3. At the bottom, tap Add account.
  4. To add your Google Account, tap Google. When you sign in with a Google Account, the email, contacts, calendar events, and other data associated with that account automatically sync with your device.
  5. Follow the on-screen instructions.
  6. If you’re adding accounts, you may need to enter your device’s pattern, PIN, or password for security.

After removing and re-adding your Google account, open Play Store and try to download any app to know if the error 498 would still show up.

ALSO READ: How to fix Google Play Store error 941 on Samsung Galaxy S9

Fourth Solution: Clear Data of Google Services Framework

This procedure reportedly helped some users who have encountered Play Store errors before. After removing your Google account and re-adding it and the problem continues, the next thing you should do is reset the Google Services Framework by following these steps:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Show system apps.
  5. Find Google Services Framework and tap it.
  6. Tap Storage.
  7. Tap Clear Data button.
  8. Restart your S9 and check for the problem.

After doing this, open Play Store and download an app to know if the error 498 still shows up because if it still does, then move on to the next procedure.

Fifth Solution: Perform Factory Reset

Experience would tell us that a factory reset will fix the Google Play Store error 498 or any other errors. However, we’re always hesitant to do this without exhausting all possible solutions as you may lose some of your files and data. With that said, make sure to create a backup of your important files. After which, make sure to remove your Google and Samsung accounts so that you won’t be locked out of your device after the reset. To reset your phone, follow these steps

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Samsung Galaxy S9 that keeps showing the Google Play Store error 498 when you download apps. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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