How To Fix Google Chrome Aw Snap Something Went Wrong Error

 

Google Chrome is undoubtedly the most popular browser that’s being used today. A lot of people prefer using this browser due to its speed. Several tests shows that it is faster in loading web pages when compared to its competitors. Although this is a solid performing application there are instances when certain issues can occur which we will be addressing today. In this latest install of our troubleshooting series we will tackle the Google Chrome aw snap! Something went wrong error.

What to do when you get the Aw Snap something went wrong error

Before performing the recommended troubleshooting steps for this particular problem I suggest that you try restarting your computer first. This will refresh the operating system as well as remove corrupt temporary data and is quite effective in fixing most software related issues.

There are several factors that can cause this particular problem ranging from an internet connection issue to a glitch in the browser. Listed below are the troubleshooting steps you need to perform to fix this problem.

Try reloading the page

The first thing you will want to do in this case is to try to reload the webpage that you are trying to open. If the problem is caused by a temporary internet connection loss then this step will usually fix the problem. You will also need to make sure that your computer is connected to the internet by trying to go online using other applications.

Close the other tabs

We all know that Chrome uses up more RAM when compared to other browsers so its which is why one of the common causes of this problem is when your computer does not have enough RAM available for the browser to use. Try closing the other tabs which you don’t use then check if something went wrong error still occurs.

Disable the predict network actions

One of the features of this browser is that it uses a prediction service to improve the overall user experience. This is a great feature however if your internet connection is slow then this could cause certain issues to occur.

  • Press the Menu button in the top right corner and choose Settings.
  • Scroll to the bottom of the page and click Show advanced settings.
  • Go to the Privacy section and uncheck Use a prediction service to load pages more quickly
  • Restart Chrome.

Check if the Google Chrome aw snap something went wrong error still occurs.

Disable extensions

You can customize the way your browser works by adding certain extensions to it. While this can be a great feature there are times when it can cause issues which is why you will need to disable it in this scenario.

  • Click the Menu button in the top right corner and choose More tools > Extensions
  • List of installed extensions will now appear in a new tab.
  • Uncheck Enabled option. Repeat this step for all installed extensions.
  • Restart the browser.

Check if the Aw Snap Something Went Wrong error still occurs.

Disable the antivirus

There’s a possibility that the antivirus software that you have installed is causing this problem. To verify if this is the culprit you should try to disable it.

If you are using Windows Security

  • Select Start  – Settings  > Update & Security  – Windows Security – Virus & threat protection > Manage settings
  • Switch Real-time protection to Off.

If you are using Avast

  • Search for the Avast icon in your computer’s system tray and right-click on it.
  • Click on Avast shields control.
  • Locate the options to disable the program – the options are to disable it for 10 minutes, an hour, until the computer is restarted or permanently (until you yourself turn it back on). Select whatever option suits you best and use it to disable the program.

If you are using AVG

  • Search for the AVG icon in your computer’s system tray and right-click on it.
  • Click on Temporarily disable AVG protection.
  • Choose how long you want AVG to be turned off and whether you want AVG to disable its Firewall too.
  • Click on OK to disable the antivirus program.

If you are using McAfee

  • Search for the McAfee Antivirus icon in your computer’s system tray and right-click on it.
  • Click on Exit.
  • You should see a dialog box warning you that McAfee‘s protection will be turned off. Click on Yes in this dialog box to disable the antivirus program

Check if the Google Chrome Aw Snap Something Went Wrong error still occurs.

Turn off the firewall

In some cases, the firewall is the culprit by preventing Chrome from connecting to the internet. Try to check if this is what’s causing the problem by turning off the firewall.

  • Press Windows Key + I to open up Settings.
  • Search for “Windows Defender Firewall” and then select “Windows Defender Firewall”.
  • On the left-hand side, click on “Turn Windows Defender Firewall on or off”.
  • Check the “Turn off Windows Defender Firewall” boxes under both the settings.

Check if the issue still occurs. If it doesn’t then turn on the firewall and add Chrome to its exception list.

  • Type Firewall in the search bar then click on the Firewall app that appears.
  • In the resulting Windows Firewall window, click Allow an App  through Windows Firewall.
  • In the Allowed Apps window that appears, click the Change Settings button, and then select the check box for apps on your computer that you want to allow to communicate over the Internet without being stopped by Firewall.
  • Click the Private and Public check box to narrow down whether you want just networks that are secure to allow this communication, or also public and nonsecure networks to do so.
  • Click OK and then click the Close button to close the Windows Firewall window.

Clear the browsing data

Chrome will usually store your browsing data so that the next time you visit a certain website it can load it faster. If this data gets corrupted then it can cause certain issues to occur which is why you should try to delete it.

  • On your computer, open Chrome.
  • At the top right, click More .
  • Click More tools and then Clear browsing data.
  • Choose a time range, like Last hour or All time.
  • Select the types of information you want to remove.
  • Click Clear data.

Restart Chrome then check if the issue still occurs.

Reinstall Chrome

In case the above steps fails to fix the problem then you should uninstall then reinstall Chrome

Uninstall Chrome

  • On your computer, close all Chrome windows and tabs.
  • Click the Start menu and then Settings.
  • Click Apps.
  • Under “Apps & features,” find and click Google Chrome.
  • Click Uninstall.
  • Confirm by clicking Uninstall.
  • To delete your profile information, like bookmarks and history, check “Also delete your browsing data.”
  • Click Uninstall.

Install Chrome

  • Go to https://www.google.com/chrome/
  • Click on Download Chrome
  • If prompted, click Run or Save.
  • If you chose Save, double-click the download to start installing.

Check if the Google Chrome Aw Snap Something Went Wrong error still occurs.

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