The error code 8b010007 on your Xbox Series X occurs when you try to download content .You will usually get the message “Some Xbox Live features are temporarily unavailable. You can still play online and send messages.” This means that there is a service outage or network connection issue.
The Xbox Series X is one of the most popular next generation gaming consoles available in the market today. Released by Microsoft last November 2020, it is capable of providing a superior gaming experience thanks to its many outstanding features. Owners of this device can take advantage of a Game Pass subscription to have access to hundreds of game titles at minimal cost.
What to do when you get the error code 8b010007 on your Xbox Series X
One of the issues that you might experience when downloading content to the console is this error message. This could mean that there is an Xbox service outage or something is wrong with your internet connection. Here’s what you can do to fix this issue.
Solution 1: Check Xbox service outage
Sometimes this issue is caused by an Xbox service outage which can prevent you from downloading content to the console. Here’s how you can check the Xbox server status.
Time needed: 5 minutes.
Check server status
- Open a web browser.
You can do this from your computer or from your Xbox Series X console.
- Go to the Xbox server status home page.
You can check details on the status of Xbox server issues if any from here.
If a report of an outage is announced then this is what’s causing the problem. You will need to wait for the game server to be fixed. Microsoft will usually post the estimated time when the issue will be resolved.
Solution 2: Perform a network test
You should also check the internet connection your Xbox is getting as this can affect the way you download content to the console. This will give you an idea if the issue is caused by the internet connection.
- Press the Xbox button on your Xbox controller.
- Select Profile & system.
- Select Settings menu.
- Select General.
- Select Network settings.
- Select Test network connection.
- Select Continue.
- Select Test network speed & statistics.
If the test fails then you should troubleshoot the connection. If the Xbox is connected to the router wirelessly you can try using a wired connection.
Solution 3: Open network ports
In order for the Xbox to communicate with the servers it needs to use certain network ports. The ports that need to be open are as follows.
- Port 88 (UDP)
- Port 3074 (UDP and TCP)
- Port 53 (UDP and TCP)
- Port 80 (TCP)
You can contact your router manufacturer or ISP for help on opening these ports.
Having the error code 8b010007 on your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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