How To Fix Error Code 838200c8 On Xbox Series X

The error code 838200c8 on your Xbox Series X occurs when you make a purchase or view your account information on Xbox Live. You will usually get the message “Sorry, there’s a problem with the Xbox service. Try again later.” This means that there is a service outage.

The Xbox Series X is a powerful next generation gaming console first released by Microsoft last November 2020. It delivers an outstanding gaming experience as it is capable of running true 4K resolution games at up to 120 FPS. With a Game Pass subscription on this console you will have access to hundreds of gaming titles which you can download and play anytime you want.

What to do when you get the error code 838200c8  on your Xbox Series X

One of the issues that you might experience when making a purchase or accessing your account information using this gaming console is this error message. This means that there is an outage with the service. Here’s what you can do to verify this issue.

Solution: Check Xbox service outage

One of the main causes of this issue is an Xbox service outage which affects the  purchase feature of the console.  Here’s how you can check the Xbox server status.

Time needed: 5 minutes.

Check server status

  1. Open a web browser.

    You can do this from your computer or from your Xbox Series X console.Fix Error Code 838200c8 On Xbox Series X

  2. Go to the Xbox server status home page.

    You can check details on the status of Xbox server issues if any from here.What to do when you get the error code 838200c8  on your Xbox Series X

If a report of an outage is announced  then this is  what’s causing the problem. You will need to wait for the game server to be fixed. Microsoft will usually post the estimated time when the issue will be resolved.

Having the error code 838200c8 on your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.

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Chad Buenaflor

Chad has been in the tech industry since 2000. He has a degree in Electronics Engineering and is interested in the hardware and software side of technology. Initially working for a Japanese semiconductor company as a Test Engineer for nearly 10 years, he then pursued his passion for internet technology by working for the support team of Time Warner Cable then finally joining TheDroidGuy as one of their troubleshooting and tech writers. On his free time he plays his favorite games on his PC, Xbox Series X, and Android phone. Contact me at Email

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