Garmin Forerunner 645 Music not receiving notifications from phone

One of the features that you may enjoy when you connect your Garmin Forerunner 645 Music to your smartphone is that  you can receive notifications on your watch from your phone. But some users have been complaining about not being able to receive notifications and such problem can be due to a minor issue with the connection of the watch with the phone or a firmware issue.

In this post, I will guide you in troubleshooting your Forerunner 645 Music that no longer receives notifications from your smartphone. So, if you’re one of the users who have this problem, continue reading as this article may be able to help you one way or another.

For users who are looking for a solution to a different problem, visit our Forerunner 645 Music troubleshooting page for we have already solved some of the most common issues with this device. We may have already published articles that could help you with your problem so take a little time browsing through that page and find issues that are similar with yours. If you need more help, feel free to contact us by filling up our questionnaire and hitting submit after that.

Here are the things you need to do if your Forerunner 645 Music is no longer receiving notifications from  your phone…

Reboot phone and your Forerunner 645 Music. When it comes to syncing problems, it’s best that you begin your troubleshooting by refresh the memories of the devices involved. To do so, all you need to do is reboot them. So, restart your phone first and once it becomes active, turn off Forerunner 645 Music and turn it back on. After that, try to see if notifications work fine.

Make sure that your watch is paired with your phone. For the Bluetooth notifications to work, your watch should be the only device that’s connected to your phone. If your phone is paired with other Bluetooth accessories, unpair them and get your watch to work with your smartphone.

Force close Garmin Connect Mobile app and open it again. It’s the best way to refresh the app and all its services. On your smartphone, force close the Garmin Connect app and open it again. Then double check the settings.

Factory Reset Garmin Forerunner 645 Music. After doing the procedures above and your device is still not receiving notifications from your phone, then it’s time your reset it. Resetting it will bring it back to its default settings and configuration. Most of the issues that were reported have been fixed by a reset so it should be the last thing you need to do.

  1. Hold UP.
  2. Select Settings > System > Reset.
  3. To reset the all of the device settings to the factory default values and delete all activity information and stored music, select Delete Data and Reset Settings.

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