When a high-end device like the Galaxy Tab S6 gets stuck on a black or blank screen, the problem can either be due to a serious hardware issue or just a pretty minor firmware glitch. It seems like many users encountered this problem shortly after updating the tablet to Android 10.
If it is just a minor firmware issue, then you should be able to fix it on your own. However, if you knew in the first place that it occurred due to a physical or liquid damage, then there’s no use troubleshooting your device. Instead, just have it checked to see if the tech can still fix it.
In this post, I will guide you in troubleshooting your Galaxy Tab S6 that’s stuck on a blank screen. Continue reading as we may be able to help.
Galaxy Tab S6 stuck on a black screen
Time Needed : 5 minutes
Most of the time, if a problem like this occurred due to a firmware crash, then it will be easy to fix it. Here’s what you need to do:
- Perform the Forced Restart
Most of the time, when a device powers down by itself after an update, regardless of whether it’s a minor update or a big update like the Android 10, the problem is caused by a system crash. It’s when the firmware stops working and if that happens, naturally your phone will become unresponsive while being stuck on a black screen.
1. To address this, press the volume down button and the power key at the same time, and hold them together for 10 seconds. It will force your tablet to boot up.
2. When the logo shows, release both keys and wait for your tablet to finish the reboot.
Most of the time, the forced restart is all you need to do to make an unresponsive device work again. However, if it doesn’t fix the problem, then move on to the next solution.
- Charge your phone and do the forced restart
Having a drained battery is basically not a problem because more often than not, a device will immediately respond once it’s connected to the charger. But there is always a possibility that the firmware would crash just before the tablet powers down, and that could be the case here. So try this:
1. Plug the charger to a working wall outlet, and using the original cable, connect your Tab S6 to it.
2. Regardless of whether the device shows the charging symbol or not, leave it connected to the charger for at least 10 minutes.
3. After which and while the tablet is still connected to the charger, press the volume down button and the power key at the same time, and hold them together for 10 seconds.
4. If the logo shows, release both keys and wait for your device to finish the reboot.
- Android 10
- Galaxy Tab S6
If the Tab S6 powers on, then the problem is fixed and it could have been due to a pretty minor firmware issue. However, if it is still not responding after this, then it’s time you have it checked as it can be a hardware issue already.
I hope that this simple troubleshooting guide has been helpful.
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