How to fix Twitter that keeps crashing on Samsung Galaxy S8 Plus (easy steps)

  • Learn the most effective solution to fix Twitter that keeps crashing on your Samsung Galaxy S8 Plus.
  • Understand why this problem occurs and learn all other methods to fix this problem.

App crashes are often minor issues and they may occur from time to time. Oftentimes, they occur when your phone is running out of resources or if there are too many apps and services running in the background using up too much CPU and RAM. Android has a capability to close services to give way to other apps. There are also times when an app crashes due to compatibility issue. For instance, if the firmware has just been updated and the developer of the app hasn’t rolled out an update to make his app work smoothly with the new Android version.

In this article, I will address a similar issue on the Samsung Galaxy S8 Plus but this time, it’s Twitter that will become the subject of our troubleshooting. Some of our readers reported having encountered the error “Unfortunately, Twitter has stopped” when they tried to open the app. Others however, said that the app closed on its own shortly after it was opened. It’s not clear whether the problem is with the app or the firmware itself that’s why we need to do a few procedures that have an impact on either the firmware or the app. So, continue reading to know more about this problem and how to fix it.

Before we proceed with our troubleshooting, if you are looking for a solution to a different issue, then visit our troubleshooting page for we have already addressed some of the most common problems with this phone. Browse through the page to find the solution that works best for you. If you still need our help after that, then contact us through our Android issues questionnaire.

How to Fix Galaxy S8+ with Twitter that keeps crashing

In this guide, we will try to address the possibility that this could be just an issue with the app first. If we couldn’t fix it then we will move on to a procedure that would have an impact on the firmware itself. With that being said, here are the solutions that could work for this problem…

First Solution: Reboot your Galaxy S8+

Maybe it’s just a temporary glitch in the system or the hardware so this must be the first thing you have to do. It’s more than just restarting your device, it also closes all third-party apps and services running in the background and refreshes your phone’s memory. It’s effective against minor issues on both the firmware and hardware.

After the reboot, open Twitter to see if the error would still show up or if it would still close on its own. If it does, then move on to the next procedure.

Second Solution: Clear cache and data of Twitter

By clearing the cache and data of Twitter, you’re actually resetting it back to its default settings as well as delete all possible corrupt caches and data files. If the problem is limited to the app only, then this solution will be very effective against it. Follow these steps to reset Twitter…

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. From a Home screen, navigate: Settings > Apps.
  3. Tap App Manager.
  4. Locate then tap Twitter.
  5. Tap Storage.
  7. Tap Cached data.
  8. Tap CLEAR.

After doing this procedure, open Twitter to verify if it still crashes or not. If it does, try the next method.

Third Solution: Uninstall and reinstall Twitter

It’s possible that the problem is due to a compatibility issue but instead of updating Twitter like we often suggest to our readers, it’s better to just uninstall it so that all files associated with it will be removed from your phone and after which reinstall it so that you can be sure you have the latest version of Twitter on your phone. Here’s how you do those things:

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. From a Home screen, navigate: Settings > Apps.
  3. Tap App Manager.
  4. Locate then tap Twitter.
  6. Review the notification then tap OK to confirm.
  7. Reboot your phone to refresh it’s memory and other connections.

Now, to reinstall Twitter, follow these steps…

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. Tap Play Store.
  3. Type ‘twitter’ in the search box.
  4. Select Twitter then tap Install.
  5. To continue, review the required app permissions then tap Accept.

After this and the problem still continues, then you have to do the next method.

Fourth Solution: Backup all your files and data and reset your phone

After the first three procedures and the problem continues to bug you or if the Twitter continues to crash, then it might be an issue with the firmware. A reset is necessary at this point in time but you need to backup all your files and data as they will be deleted. After which, make sure you disable the Factory Reset Protection by removing your Google account from  your phone so that you won’t be locked out after the reset. Once everything is ready, follow these steps:

  1. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  2. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  3. Press the Volume down key several times to highlight “wipe data / factory reset.
  4. Press Power button to select.
  5. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  6. Press Power button to select and start the master reset.
  7. When the master reset is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

I hope that our solutions work for you. If you want to share with us your experience, leave a comment below.

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Harold Hisona

Harold has been in the tech industry since 2008 when he started out as a tech support for companies like Time Warner, Comcast and Tracfone. He’s been troubleshooting phones when the smartphone industry started booming. During his tenure as a tech support, he’s already been writing for various tech blogs and doing some freelance SEO. In 2012, he joined a small team of bloggers to write for The Droid Guy, and he has been with the company ever since. Today, he doesn’t only write tutorials and troubleshooting pieces but also shoots and edits videos for The Droid Guy channel while trading stocks on the side. Contact me at Email

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