If you’re having connection issues on your PS4, one of the simple yet effective ways that you can try is to reset network settings. In this guide, we’ll show you how this is done.
Learning how to fix PS4 connection issues
There are many forms of internet connection problems in a PS4. Some users may find that their console may appear to be laggy when playing online or only when in a multiplayer game. Others may have slow download or upload issues. For some, wifi connection may periodically fail due to poor signal.
In any of these cases, there’s one easy solution that you can try: reset your PS4 network settings. If the cause of the problem is due to a random network bug, or by a fluke in your console, resetting the network settings is a good, non-drastic fix.
Not all PS4 connection problems can be fixed by network settings reset though so if that won’t change anything on your console, you should continue with your troubleshooting by doing other things such as checking your cables, verifying for possible PlayStation Network server issues, troubleshooting your own local network, checking for wifi signal interference, factory reset, etc.
How to do PS4 network reset?
If you’re wondering how to go ahead and reset your PS4 network, check out the steps below. Resetting your network settings won’t delete your data like a factory reset but you’ll have to reconnect to your wireless networks again afterwards.
- Go to your PS4 Home screen.
- Navigate to Settings.
- Scroll down to the bottom and select Initialization.
- Select Restore Default Settings.
- Select Restore.
- Hit Yes.
What to do if your PS4 still has connection issues after a network reset?
If your PS4 still has a network problem after restoring it to its default settings, that can indicate that the cause may either be found deep within the firmware, or by something outside of it.
To check if the issue is an internal firmware problem, consider wiping the console by doing a factory reset (Initialize PS4 option). This can be done under Initialization menu, or when the console is running on Safe Mode. Factory reset or Initialization option will delete your game data so be sure to create a backup ahead of time.
If the problem is still there even after a factory reset, the real reason is most likely with your connection. Consider doing some network troubleshooting to fix it. You may also consider getting help from your ISP if you have slow or intermittent connection problem.
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